Ratings based on 230 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Visiting Washington university

Posted Jul 13, 2017
Hotel is not the closest to Washington University. 9 miles away but is doable. Breakfast is ok. Pool is small and packed with people who get 10 kids in a room. Staff is polite. Room is not too clean, bathroom was not clean. I would stay again if I had to bring my dog as they are dog friendly for a fee.
Comment from Hotel Management
Jul 13, 2017 by Cindy Brasseur, Hotel Management
Hello, and please accept my apologies for the issues you encountered.
4 out of 5
Recommended
for Everyone
by A verified traveler from Valparaiso, IN

Very close to the venue that we were attending

Posted Jul 10, 2017
Pros: Very nice room, liked that it had a safe in it and the breakfast in the morning was very nice with hot or cold options.
Cons: nothing that I can think of
Location: Very close to many attractions that you could go to and enjoy in the area.
Very nice hotel, loved that it had a restaurant in it along with a bar, and if we didn't want to go to those places there were several establishments near by which was really nice.
Comment from Hotel Management
Jul 13, 2017 by Cindy Brasseur, Hotel Management
Hello Denise, and thank you for taking the time to review your recent stay. We appreciate your lovely comments!
5 out of 5
Recommended
for Everyone
by A verified traveler from Concordia, KS

A great hotel in the heart of St. Louis.

Posted Jul 9, 2017
Located at least 30 minutes from a majority of destinations within the city. A beautiful interior with very kind and polite employees. Within walking distance from a Wal-Mart and a variety of eateries. Very satisfied overall; highly recommend to anyone traveling to the city and would gladly stay there again myself.
Comment from Hotel Management
Jul 13, 2017 by Cindy Brasseur, Hotel Management
Hi Matthew, we appreciate your kind comments about your stay with us. So glad you enjoyed your time with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from Carthage, MO

Family friendly, great location!

Posted Jul 2, 2017
The location was perfect! Only about 20 minutes from any of the main attractions of St Louis (Arch, zoo, science museum, etc). We loved the breakfast, the staff was very friendly & our room was clean and comfortable. Our favorite part was probably the pool...our small children really loved the separate section that they could enjoy without being in the deeper, open water.
Comment from Hotel Management
Jul 13, 2017 by Cindy Brasseur, Hotel Management
Hi Sha, and thanks for the great review!
4 out of 5
Recommended
for Everyone
by A verified traveler from IL

Much better than I expected!

Posted Jun 23, 2017
Very nice clean hotel. Pool is a nice size with towels provided. Lots of restaurants within walking distance in the area! The only 2 things that I didn't like is that we were not allowed to check in early (we arrived at 2 pm and were told that rooms were not ready yet and we would have to come back after 3 pm), and when we came back around 10 in the evening there was some guy doing maid service in what I hoped were empty rooms. Just struck me as strange that someone would be changing sheets and cleaning rooms at that hour of the night. Nothing in our room had been touched but it was kind of creepy.
Comment from Hotel Management
Jun 27, 2017 by CLB, Hotel Management
Hi Cathy, thank you for your review of your recent stay. As a note, we schedule 24-hour housekeeping service. The young man you noted was on our evening/overnight shift. Cynthia Brasseur, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Springdale, AR

Nice hotel close to downtown Kirkwood

Posted Jun 6, 2017
Comfortable bed and comfortable room. Efficient staff!
Comment from Hotel Management
Jun 7, 2017 by Mrs. B, Hotel Management
Good Morning Duane, we appreciate the thumb's-up review! Have a groovy day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, warm and freindly

Posted May 27, 2017
Staff very friendly and helpful, room big and comfortable, breakfast not very good
Comment from Hotel Management
May 29, 2017 by Mrs. B, Hotel Management
Thank you for your lovely comments about your recent stay! Cindy Brasseur & Team BWKI
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2017
Ideal location - easy to reach downtown as well as the airport.
Comment from Hotel Management
May 27, 2017 by Mrs. B., Hotel Management
Thanks for the thumb's up! Cindy Brasseur & Team BWKI
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2017
Comfortable and quiet.enjoyed it was conveniently located.
Comment from Hotel Management
May 12, 2017 by Team BWKI, Hotel Management
Glad you enjoyed your stay!
5 out of 5
by A verified traveler

Posted Apr 23, 2017 on Hotels
We would recommend this hotel for anyone traveling to the area. Decor was beautiful, staff were friendly, the breakfast had many options, and the room was spacious, clean and well taken care of. It was convenient for our family to the attractions in the area
Comment from Hotel Management
May 12, 2017
Wow! Thank you for the great kudos!