Ratings based on 393 Verified Reviews

3.9 out of 5
78% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jan 10, 2018 on Hotels
Comment from Hotel Management
Jan 17, 2018 by TH, Hotel Management
Thank you for your kind feedback. Hope to see you soon again. Kind regards Tuula Harju, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Posted Jan 8, 2018 on Orbitz
Location is great right next to where the tours pick you up and sauna was nice. Staff very helpful and nice.
Comment from Hotel Management
Jan 9, 2018 by Tuula, Hotel Management
Hi, thank you for your kind words and rating. Hope to see you soon again. Kind regards Tuula Harju, Hotel Manager
4 out of 5
by Joseph

Nice hotel in middle of town.

Posted Dec 11, 2017 on Hotels
Excellent breakfast. Hotel is located Central to much of the town. Room was comfortable and the TV worked well with lots of channels in English.
Comment from Hotel Management
Dec 15, 2017
Hi, thank you for your kind review. Hope you have a lovely Christmas and welcome back to us soon again. Kind regards Tuula Harju, Hotel Manager
5 out of 5
by Brian

Posted Oct 6, 2017 on Hotels
Comment from Hotel Management
Oct 11, 2017
Hi and thanks for your lovely amount of stars. Best regards Tuula Harju, Manager Front Office
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales

Posted Sep 11, 2017
Pros: Sauna, Gym, Breakfast
Location: It is in the city centre and close to everything. The view is beautiful from the top floor.
After a whole-day work, it was very good to go back to the hotel, visit the gym, relax in the sauna, and enjoy the view on the top floor.
Comment from Hotel Management
Sep 14, 2017 by tuula, Hotel Management
Hi, thank you so much for your kind words and that you really injoyed your stay. Hope to see you soon again. Best regards Tuula Harju, Manager Front Office
4 out of 5
by David

Posted Aug 20, 2017 on Hotels
Comment from Hotel Management
Aug 23, 2017
Hejsan, tack för Ditt snälla betyg. Hoppas vi ses snart igen. Med vänlig hälsning Tuula Harju, Receptionschef
4 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk England

Nice clean hotel, lovely staff.

Posted Aug 17, 2017
This was a lovely quiet clean hotel, and the staff so polite and friendly. I would definitely go back there some day and recommend it to family and friends
Comment from Hotel Management
Aug 19, 2017 by Tuula, Hotel Management
Hi and thank you for your kind words, hope to see you soon again. Best regards Tuula Harju, Manager Front Office
5 out of 5
Recommended
for Everyone
by A verified traveler from Northampton

Great hotel, great location

Posted Aug 17, 2017
Location: www.laplandwildernesstours.com - for husky rides Ice hotel LKAB mine tours
Location of this hotel is great for tours, as most run from the tourist centre next door. The breakfast is possible the best that I have ever experienced in any hotel. This is a clean, quiet, well maintained hotel.] I stayed here for two nights on a trip around Sweden and this was by far the best hotel of my trip.
Comment from Hotel Management
Aug 19, 2017 by Tuula, Hotel Management
Hi and thank you so much for your nice review. Hope you have a lovely rest of the summer, hope to see you soon again. Best reagrds Tuula Harju, Manager Front Office
4 out of 5
by A verified traveler

Decent stay

Posted Jun 22, 2017 on Hotels
Front desk could have been more helpful
Comment from Hotel Management
Jun 26, 2017
Hi, thank you for your input. We will carry this with us in our work to provide our guests very nice service. Hope to see you again. Best regards Tuula Harju, Manager Front Office.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

A Good Base for Aurora Chasing

Posted Mar 22, 2017
Stayed for 2 nights in March 2017. The room (501, single) was small but clean and comfortable and warm. Had a view of the town centre and the snow covered mine. I had a car and drove out to the Ice Hotel and Abisko to see the Northern Lights, but this was a good base.
Comment from Hotel Management
Apr 21, 2017 by 1, Hotel Management
Hi and thanks for your input. Hope to see you soon again. Best reagds Tuula Harju, Manger front office