Ratings based on 319 Verified Reviews

3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

A Good Base for Aurora Chasing

Posted Mar 22, 2017
Stayed for 2 nights in March 2017. The room (501, single) was small but clean and comfortable and warm. Had a view of the town centre and the snow covered mine. I had a car and drove out to the Ice Hotel and Abisko to see the Northern Lights, but this was a good base.
Comment from Hotel Management
Apr 21, 2017 by 1, Hotel Management
Hi and thanks for your input. Hope to see you soon again. Best reagds Tuula Harju, Manger front office
5 out of 5
by David

Way better than the reviews have it rated

Posted Jan 2, 2017 on Hotels
I'm not sure why this hotel doesn't have at least a 4.5 rating. I travel everywhere in the world, and this hotel was a value for location, room size, modern bathroom, sauna and relaxation room, and gym (not too many machines to do different exercises, but better than nothing + it's clean and new equipment). 1 minute walk to to airport bus stop. Food and supermarket are a few minutes walk away. This place is great for buddies traveling or even a high-maintenance gf traveling with you. Don't believe the 3.9 rating.
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Hi and thank you for your warm kind words. Hope to see you soon with us again. Best regards Tuula Harju, Manager Front Office
4 out of 5
by A verified traveler

Posted Jul 30, 2016 on Hotels
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Hej och tack för Din åsikt. Vi tar det med oss i vårt fortsatta arbete. Med vänlig hälsning Tuula Harju, Receptionschef.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in town centre

Posted Apr 6, 2016
Close to everything you need. Good was excellent in momma' steakhouse the in house restaurant.
Comment from Hotel Management
Dec 23, 2016 by a, Hotel Management
Hi and thanks for you nice words. Best regards Tuula Harju, Manger Front Desk
3 out of 5
by A verified traveler

Nice location

Posted Mar 26, 2016 on Hotels
The hotel location is excellent just in the City center close to the Tours Pick up point.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Hi and thanks for your input. Best regards Tuula Harju, Manager Front Desk
4 out of 5
Recommended
for Everyone
by A verified traveler from Leeds UK

Great location

Posted Feb 1, 2016
Great location in the centre of town, clean comfortable rooms and very good breakfast
4 out of 5
by LJ from London

Scandic- the good and the average

Posted Jan 6, 2016 on Hotels
The hotel is situated very close to the busstop, which is great for transfers. It has an enormous lobby with lots of sofas and a pool table. The breakfast was ok, although you get the same every day. The dinner menu was very limited so we had all our dinners in restaurants. The room was cleaned every day and large enough to be comfortable for 2. I would have liked more storage space for clothes, seeing that snow gear is bulky. I ended using the sofa and table to unpack my clothes. The room was a little too warm (with the radiator turned off) I had the window open mostly, but it can only be opened a couple of inches. There is a sauna that is only open 4pm-10pm, the temp in there was set to 60C so you have to sit there for a while before even breaking a sweat. There is a lovely view from the sauna to keep you occupied while you wait.. Staff were allvery friendly and helpful The Scandic is known by everybody locally and is probably one of the better hotels in this little town. Overall a nice & clean stay with a few areas that could do with an improvement
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Hi and thank you for your input. Best regards Tuula Harju, Manager Front Office.
4 out of 5
by Joanne from Houston

Good position

Posted Dec 30, 2015 on Hotels
Smallish room but comfortable enough. Nice lounging area in the foyer. Good breakfast. Close to town and bus terminal.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Hi and thanks for your input. Best regards Tuula Harju, Manager Front Office.
4 out of 5
by A verified traveler

Recommended

Posted Dec 28, 2015 on Hotels
Good location, nice view
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Hi and thanks for your input, sorry for the late reply. Best regards Tuula Harju, Front Office Manager.
5 out of 5
by Paul

Posted Oct 21, 2015 on Hotels
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Hej och tack för Din åsikt. Vi tar det med oss i vårt fortsatta arbete. Med vänlig hälsning Tuula Harju, Receptionschef.