Ratings based on 342 Verified Reviews

3.6 out of 5
88% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by Ashok from uk


Posted Aug 9, 2016 on Hotels
My stay was good but the reception staff were stubborn.The way they communicate is pathetic either they don't know English or don't know etiquette.
1 out of 5
by constantin from Paris, FR

Please avoid it!

Posted Dec 13, 2015 on Hotels
If you read this, make me a favor and avoid this hotel. For the price I paid was a terrible mistake: once a week they clean the room, limited toiletry, entire room smelled of Indian food, in fact it is an apart-hotel with plenty of Asian people around. I am not racist but I expect some minimum standards which should be reflected in the price. The good part is that it is situated above a shopping area where you may find a food court.. For breakfast you have to go to a separate restaurant with a coupon to get it, not bad but again it is too expensive for what you will get. Comparing with other hotels in Europe, this is a joke, a bad one.
3 out of 5
by John from Hertford

Good basic accommodation in a good position.

Posted Nov 5, 2015 on Hotels
This is a hotel that seemed more like student accommodation than a proper hotel. There's a small reception area with very friendly and helpful staff, but no restaurant, bar or lounge to relax in. It's not so much a hotel and simply a functional place to stay. It is right next to (almost in) a large shopping complex with all the highstreet brand names, a cinema, numerous coffee shops and eateries. The breakfast was actually served at one of the small cafes in the shopping centre and was average considering the cafe was an Italian patisserie. The hotel is very usefully situated opposite the station (about 20 minutes from Stockholm city centre) and is also handy for the bus to Arlanda airport (about 35 minutes).
3 out of 5
by Osman Hussein

This traveler left a rating score only Posted Sep 13, 2015 on Hotels
4 out of 5
by A verified traveler

Stay At Kista

Posted Sep 13, 2015 on Hotels
An excellent location for access to all the technology companies. The apartment I had was nice. Everything you need for a short stay. The only down side was no restaurants so breakfast required going to a local snack type premises. Ta above a large shopping mall so food is available
5 out of 5
for Everyone
by A verified traveler

Nice hotel.

Posted Sep 8, 2015
Nice hotel ,friendly staff,good location and very comfortable,good value for money.
4 out of 5
for Everyone
by A verified traveler

Nice hotel very good location

Posted Aug 2, 2015
Near metro station, room was very clean, spacious and well furnishedwas very bad, lights did not work in one room, microwave didn't work, eventually they were fixed during the end of our stay. it was very difficult to get them to sort something out. Room key cards frequently stopped working which was an issue seeing you needed them to use get in to the hotel via the shopping centre or use the lifts.
3 out of 5
by jonas

This traveler left a rating score only Posted Jul 30, 2015 on Hotels
3 out of 5
by Kevin from Danbury, CT

Quirky, but overall a good value

Posted Jul 25, 2015 on Hotels
Price was pretty good compared to other options in Stockholm for our budget, but a few things to be aware of. It is a bit far out of central Stockholm, but if you plan on spending time in Kista at night, you're very close. The mall offers plenty of shopping, good food choices, a movie theater, Go Cart Racing and bowling (however it was closed when we went). This was good since we had kids. You pretty much are located above the mall, however be warned you cannot access the rooms without a key card from reception which is located just OUTSIDE the mall. If you get off the Tunnelbana, take the far left entrance while facing Kista Galleria and you'll be right there. Following the signs will take you to to mall entrance. When traveling between your room and the mall you have to use your keycard several times which is kind of a pain, especially if something goes wrong. I did feel a bit isolated at times in some of the hallways going to and from, but I guess that is why they have so many key cards. Rooms were clean. They are not serviced daily, so just be aware of that. They were able to accommadate a late check out.
3 out of 5
for Everyone
by A verified traveler from Greensboro, NC

Close to shopping. Lots of construction going on.

Posted Jun 30, 2015
Was awakened by construction but they are trying to improve the facility. Staff was nice and offered us a complimentary umbrella. Building is connected to a large shopping malls with resteraunts and nice movie theater. Also convenient to train station for going into Stockholm.