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Acacia Premier Hotel

Photo gallery for Acacia Premier Hotel

Check-in/Check-out Kiosk
Outdoor pool, open 8 AM to 6 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 6 PM, pool umbrellas, sun loungers
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe

Overview of Acacia Premier Hotel

Acacia Premier Hotel

4.5 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
Achieng' Oneko Rd, Kisumu

Explore the area

  • Popular LocationThe West End Shopping Mall1 min walk
  • Popular LocationKisumu Clock Tower17 min walk
  • Popular LocationKisumu Impala Sanctuary18 min walk
  • AirportKisumu (KIS)8 min drive

Choose dates to view prices

About this area

Kisumu

Acacia Premier Hotel is located on a lake and in an area with good shopping. Shoppers can check out The West End Shopping Mall, while everyone can enjoy the natural beauty of Lake Victoria and Kisumu Impala Sanctuary.

What's nearby

  • The West End Shopping Mall - 1 min walk
  • Kisumu Clock Tower - 17 min walk
  • Kisumu Impala Sanctuary - 18 min walk
  • Hippo Point - 6 min drive
  • Lake Simbi - 81 min drive

Getting around

  • Kisumu (KIS) - 8 min drive

Restaurants

  • Aqua Pool — 1 min walk
  • Café Acacia — 1 min walk
  • The Laughing Buddha Lounge & Café — 3 min walk
  • Eden Cafe — 3 min walk
  • Oriental Restaurant — 5 min walk

About this property

Acacia Premier Hotel

Luxury hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 93 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.
Acacia Premier Hotel offers 93 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Kisumu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Acacia Premier has 3 treatment rooms. Services include facials and body treatments.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Business center
  • Conference center (1862 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - 8 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8 AM to 6 PM
No pets and no service animals are allowed at this property

Property is also known as

Acacia Premier Hotel Kisumu
Acacia Premier Kisumu
Acacia Premier
Acacia Premier Hotel Hotel
Acacia Premier Hotel Kisumu
Acacia Premier Hotel Hotel Kisumu

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 21 out of 44 reviews
5 - Excellent 48%
Rating 4 - Good. 14 out of 44 reviews
4 - Good 32%
Rating 3 - Okay. 7 out of 44 reviews
3 - Okay 16%
Rating 2 - Poor. 1 out of 44 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 44 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
The property is very good for business travelers. Not too good for leisure travelers as the sights are a car ride away. That being said, the Kenyan decor is amazing in the hotel, the welcome etc is excellent. The terrace on the 2nd floor has great views of Lake Victoria and a nice place to sit and have a drink and bitings. Keep it up!!
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This was a really nice place to stay during the Covid curfew - we were all vaccinated but hung out on the rooftop deck rather than venturing out. Good security. Good food and drinks. Great stop on our way.
Stayed 2 nights in Jul 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was amazing. the hotel has amazing views of the city.
Stayed 2 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in good location clean pretty modern Breakfast was pretty good also as was a milkshake and Cesar salad I tried nice swimming pool a bit close to the restaurant they gym was also pretty good as hotels go
Stayed 2 nights in Nov 2020