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Grand Royal Swiss Hotel

Photo gallery for Grand Royal Swiss Hotel

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Grand Royal Swiss Hotel

Grand Royal Swiss Hotel

4 out of 5

3.6/5 Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
Vihiga Road, Kisumu, 894-40100

Explore the area

  • Popular LocationKisumu Clock Tower14 min drive
  • Popular LocationThe West End Shopping Mall17 min drive
  • Popular LocationKisumu Impala Sanctuary20 min drive
  • AirportKisumu (KIS)21 min drive

Choose dates to view prices

About this area

Kisumu

Grand Royal Swiss Hotel is located in Kisumu. Shoppers can check out The West End Shopping Mall, while everyone can enjoy the natural beauty of Lake Victoria and Kisumu Impala Sanctuary.

What's nearby

  • Kisumu Clock Tower - 14 min drive
  • The West End Shopping Mall - 17 min drive
  • Kisumu Impala Sanctuary - 20 min drive
  • Hippo Point - 22 min drive
  • Muliro Gardens - 51 min drive

Getting around

  • Kisumu (KIS) - 20 min drive

Restaurants

  • Flavours Restaurant — 1 min walk
  • Medoc Restaurant — 1 min walk
  • Hangover Hotel — 8 min drive
  • Simba Club — 8 min drive
  • Imperial Hotel — 8 min drive

About this property

Grand Royal Swiss Hotel

4-star hotel with restaurant and outdoor pool
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and spa services. All 125 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and flat-screen TVs with cable channels. Guests will also find 24-hour room service, minibars, and premium bedding.
Grand Royal Swiss Hotel offers 125 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Kisumu hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Swahili

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 120.0 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Grand Royal Swiss Hotel Kisumu
Grand Royal Swiss Kisumu
Grand Royal Swiss
Grand Royal Swiss Hotel Hotel
Grand Royal Swiss Hotel Kisumu
Grand Royal Swiss Hotel Hotel Kisumu

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 2 out of 11 reviews
5 - Excellent 18%
Rating 4 - Good. 7 out of 11 reviews
4 - Good 64%
Rating 3 - Okay. 0 out of 11 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 11 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 11 reviews
1 - Terrible 18%

4.5/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were excellent, check in and out were seamless. Waitstaff in the dining room are inattentive and preoccupied
Stayed 2 nights in Feb 2021

1/5 Terrible

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least. Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.
Stayed 1 night in Dec 2019

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities - location a bit far from Kisumu but peaceful.
Stayed 1 night in Sep 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My First Stay at the Kisumu Grand Royal
Overall comfortable. Our meeting was facilitated very well.
Stayed 2 nights in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT TRIP
Stayed 6 nights in Jul 2019