Ratings based on 18 Verified Reviews

4.6 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler

Nice hotel

Posted Jun 12, 2017
The location a bit far. The hotel staff are polite and provide good service. The tatami room very nice for 4 of us to stay. Nice lake view . Breakfast and dinner provided nice but choose limited.
5 out of 5
by Roderick from Holland

Great stay!

Posted Aug 29, 2016 on Hotels
Great hotel, excellent service, delicious food buffet style, efficient and friendly staff. Nice onsen in and outside. A very pleasant treat in northern Hokkaido, a place to coke back to!
4 out of 5
by Gershon from Singapore

Great view

Posted Jun 23, 2015 on Hotels
The view with the lake was fantastic. Came with a telescope for bird-watching. 1st floor onsen was great and the resort is equipped with ping pong tables, pool table and other games in the games room which was fun. Food was extensive but average, though the soft serve ice cream was the best I have ever eaten. Very relaxing stay though there is not much to do in the area. The view made the drive worth it.
4 out of 5
by A verified traveler

Remote hotel

Posted Apr 25, 2015 on Hotels
Nice hotel to relax in with great views, by the lake. Room is clean and spacious..hotel is bit dated including the onsens. Not much to do around the area and no shops or restaurants nearby within walking distance
5 out of 5
by Dora from hongkong


Posted Feb 22, 2015 on Hotels
very good resort and good service
5 out of 5
for Couples
by A verified traveler from Hong Kong


Posted May 23, 2017
Pros: Good View
Location: Recommended to arrive hotel before sunset to enjoy the perfect sunset with excellence food.
就在Lake Saroma 湖邊, 餐廳和房間都向住湖的方向, 可以欣賞到完美的日落景色。 房間有一點點陳舊, 不過可以接受。員工服務很好, 餐廳的食物都還出色。
5 out of 5
for Everyone
by A verified traveler from 大阪


Posted Sep 26, 2016
サロマ湖の湖畔に建つホテルで、西側にサロマ湖が一望出来ます。 部屋のソファーも壁一面の窓に向かっていて、美しい湖面の移り変わりを楽しむ事が出来ます。 部屋は改装した為か、洗面、トイレの使い勝手が悪かったのが残念です。 食事はお造りと海鮮鍋が入ったコースだったのですが、思っている以上に味、ボリューム、種類共に良かったです。 期待していなかっただけに、美味しかったです。 又機会を作って訪れたいと思うホテルでした。
4 out of 5
by Masanori from Tokyo


Posted Aug 13, 2016 on Hotels
5 out of 5
by akiko

This traveler left a rating score only Posted Aug 12, 2016 on Hotels
4 out of 5
for Everyone
by A verified traveler from 北海道


Posted Sep 27, 2015
Pros: 環境と静かな雰囲気
Cons: 特になし
Location: 湖のほとりにあり、窓からの景色に癒されます。 原生花園などにも近く、ゆったりとした時間が過ごせました。
新しい施設ではありませんが、静かで落ち着いた時間を過ごせるよい宿です。 湖のほとりにあり環境もすばらしいです。 スタッフの方のサービスも食事も満足しました。