Ratings based on 313 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler

Nice rooms great amenities for the price.

Posted Jun 26, 2017
Only issue is the proximity to hwy 8,traffic noise was more than I liked.
1 out of 5
by A verified traveler from windsor

Complementary breakfast was terrible

Posted Jun 5, 2017
There was no food at the complementary breakfast , waited a half hour and still nothing .
5 out of 5
for Everyone
by A verified traveler

Posted Apr 7, 2017
Stayed two nights and the staff was always nice. Room was clean and the continental breakfast had many choices.
3 out of 5
by A verified traveler

Posted Mar 30, 2017 on Hotels
Overall is a pleasant stay except WiFi is not working.
4 out of 5
by Heidi

Posted Mar 29, 2017 on Hotels
Good hotel to crash at after a long workday. Clean room and great breakfast buffet that is included. Rooms are a bit dated, no bar/lounge to grab a drink and rhe T.V. is quite old. However, it certainly does the job and I would stay again.
5 out of 5
by Bill from St. Catharines, ON

Best hotel in Kitchener/Waterloo

Posted Mar 14, 2017 on Hotels
Fantastic, Great breakfasts and Always clean, Always Freindly, Every Monday -Wednesday evening dinners. Surrounding cheaper hotels are aweful by comparison. For the extra $10-20 per night; well worth the stay here!!!
3 out of 5
by Stephen

Good place to stay for sleeping.

Posted Mar 13, 2017 on Hotels
The tv remote did not work well. Difficult to change channels. With today's technology there is no excuse for such backward technology in hotel rooms. Breakfast lacked fresh cut fruit. Whole fruit was available.
2 out of 5
by A verified traveler

Conveniently located

Posted Mar 12, 2017
There were holes in the wall from the minimal "renovations" just filled with coloured caulking. Ceiling hasn't been painted since it was Built. Tiny dirty ugly shower, TINY room! No closet. Bed was clean and comfortable tho
4 out of 5
by Linda

Not bad

Posted Mar 9, 2017 on Hotels
Satisfied with the overall condition of the room and the service, but the sofabed was horrible - springs popping out everywhere - very uncomfortable for our child.
4 out of 5
for Everyone
by A verified traveler from London, ON

Nice hotel but between 2 main roads

Posted Mar 6, 2017
Pros: The bathroom was very clean and there were a lot of toiletry items, towels, etc. The bed was very comfortable as well.
Cons: The bedroom could have been vacuumed more thoroughly. The TV was also small and old (picture appeared very pixelated).
Location: Hotel is located between 2 busy roads and the driveway is difficult to see and access.
This was my second time staying there in a month. I only stayed one night and only checked in around 7pm and out at 8am, so I don't really have much to go on, however it was a nice hotel, nice staff, adequately clean bedroom (could have used a more thorough vacuuming), very clean bathroom. Complimentary breakfast was nice as well.