Pillowtop beds, desk, blackout drapes, soundproofing
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Reviews of Quality Inn

2.5 out of 5
Quality Inn
2899 King St E, Kitchener, ON

Reviews

8.0

Very Good

Rating 10 - Excellent. 377 out of 1003 reviews" "
Rating 8 - Good. 365 out of 1003 reviews" "
Rating 6 - Okay. 133 out of 1003 reviews" "
Rating 4 - Poor. 58 out of 1003 reviews" "
Rating 2 - Terrible. 70 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Friend and I stayed there last year around the same time to attend a food show,there was more dust on me when I arrived than what was in the room . I cannot believe just how clean it was
Stayed 1 night in Apr 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers were very helpful.
Stayed 1 night in Apr 2024
Response from Dipti Patel on Apr 22, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

4/10 Poor

Patti

Traveled with family
Disliked: Staff & service, property conditions & facilities
Well room average , front desk were friendly upon check in- asked for wake up call 2:45 am and taxi at 4:00 and did not receive making us rush when we woke at 4:00 am- needed to be at airport to catch flight. At desk told missed our wake up and now after 4 but need taxi. Guy looked like he just woke up. Vending machines did not work so we’re rudely told it is a 3 minute walk to store to buy our stuff. Don’t think I will be staying g here again.
Stayed 1 night in Apr 2024
Response from Dipti Patel on Apr 22, 2024
We appreciate your feedback and are sorry to hear about your experience. We will address your concerns.

10/10 Excellent

Joseph

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic can be a bit noisy
Stayed 1 night in Apr 2024
Response from Dipti Patel on Apr 22, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Amritpal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bit outdated But overall clean and quite
Stayed 3 nights in Apr 2024
Response from Dipti Patel on Apr 22, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dipti Patel on Apr 22, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Siobhan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 1 night in Apr 2024
Response from Dipti Patel on Apr 18, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

jambebe

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Fantastic
Stayed 1 night in Apr 2024
Response from Dipti Patel on Apr 18, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Dipti Patel on Apr 18, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Cathy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Not bad, but the facilities are a bit old.
Stayed 3 nights in Apr 2024
Response from Dipti Patel on Apr 18, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dipti Patel on Apr 18, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities
Stayed 1 night in Apr 2024
Response from Dipti Patel on Apr 18, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Patrick, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Dipti Patel on Apr 18, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Kazwell

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Dipti Patel on Apr 18, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely. Older hotel but clean and comfortable. Bonus points for hotels that have makeup wipes in the bathroom.
Stayed 1 night in Apr 2024
Response from Dipti Patel on Apr 7, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Apr 2024
Response from Dipti Patel on Apr 18, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Patrick, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and affordable
Stayed 1 night in Apr 2024
Response from Dipti Patel on Apr 7, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Jeff

Stayed 1 night in Mar 2024
Response from Dipti Patel on Apr 18, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

6/10 Okay

jerin

Liked: Cleanliness, staff & service
Service of staffs, rooms are clean.
Stayed 1 night in Mar 2024
Response from Dipti Patel on Apr 7, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive feedback.

8/10 Good

Juhee

Stayed 1 night in Mar 2024
Response from Dipti Patel on Apr 18, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Gerry

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dipti Patel on Apr 7, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

4/10 Poor

niha

Stayed 2 nights in Mar 2024
Response from Dipti Patel on Apr 18, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive feedback.

10/10 Excellent

Johns

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good and safe environment
Stayed 1 night in Mar 2024
Response from Dipti Patel on Mar 25, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Mary Carol Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dipti Patel on Mar 25, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Satria

Stayed 1 night in Mar 2024
Response from Dipti Patel on Apr 18, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

6/10 Okay

hougong

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Little noisy when I stayed
Stayed 1 night in Mar 2024
Response from Dipti Patel on Apr 7, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive feedback.

10/10 Excellent

Trevor

Liked: Amenities, property conditions & facilities
Very clean and close to the mall.
Stayed 1 night in Mar 2024
Response from Dipti Patel on Mar 25, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean! Staff friendly! Is convenient location to restaurants and shopping!
Stayed 1 night in Mar 2024
Response from Dipti Patel on Mar 17, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dipti Patel on Mar 25, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

2/10 Terrible

JACQUELINE

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our floor had a group of young ladies staying and they were loud, banging doors and then at midnight I started trying to call the front desk and no one answered. At 2:30 they started screaming in the hallway, it smelled of weed and we have a 14-16 hour drive today. My son and daughter in law were two doors down and barely slept as well. The ladies at check in were great, the facility clean and well kept but after this it will be hard to choose your hotels again.
Stayed 1 night in Mar 2024
Response from Dipti Patel on Mar 17, 2024
Thank you for your feedback. We are sorry to hear about the noise you experienced during your stay. We hope to have the opportunity to serve you again!

8/10 Good

lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet hotel. The Waterloo airport is less than 15 minutes from location and a Tim Hortons is a few minutes down the road. Staff were friendly and helpful. Would stay again if in area.
Stayed 1 night in Mar 2024
Response from Dipti Patel on Mar 17, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Dipti Patel on Mar 17, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Bao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dipti Patel on Mar 17, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient. Friendly service.
Stayed 1 night in Mar 2024
Response from Dipti Patel on Mar 17, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Jennifer, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable but it was noisy with slamming doors and loud voices in hallway
Stayed 1 night in Mar 2024
Response from Dipti Patel on Mar 17, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Dipti Patel on Mar 17, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Lindsay

Traveled with family and small children
Liked: Cleanliness, staff & service
A little bit dated, but comfortable and quiet.
Stayed 1 night in Mar 2024
Response from Dipti Patel on Mar 17, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relative convenience to airport
Stayed 1 night in Feb 2024
Response from Dipti Patel on Mar 6, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 1 night in Mar 2024
Response from Dipti Patel on Mar 6, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

carey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Dipti Patel on Mar 6, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

6/10 Okay

Diana

Traveled with partner
Liked: Staff & service
Disliked: Amenities
ok
Stayed 1 night in Mar 2024
Response from Dipti Patel on Mar 6, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive feedback.

10/10 Excellent

Jolsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy i received while i stayed there
Stayed 3 nights in Feb 2024
Response from Dipti Patel on Mar 6, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Nasir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable customer service experience. They went above and beyond.
Stayed 1 night in Mar 2024
Response from Dipti Patel on Mar 6, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Harshit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dipti Patel on Mar 6, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Rta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Dipti Patel on Mar 1, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Melanie

Stayed 1 night in Feb 2024
Response from Dipti Patel on Mar 25, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

don

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Great breakfast.
Stayed 1 night in Feb 2024
Response from Dipti Patel on Feb 27, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

2/10 Terrible

Paige

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Dipti Patel on Feb 27, 2024
We appreciate your feedback and are sorry to hear about your experience. We will address your concerns.

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Dipti Patel on Feb 27, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Dipti Patel on Feb 27, 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.