Dining room staff unfriendly
Posted Nov 14, 2016
The room was very clean, comfortable and quiet. Front desk staff very polite and informative.
The dining room for breakfast was like a circus. Two of the three servers working was not very friendly, one made us feel very uncomfortable, she even crabbed our dirty plates off our table without asking if were finished. No one at the front to greet guests as the entered the dining room nor was there a sign instructing guest what to do "wait to be seated ". We were roaming around looking for a table. Buffet very messy, bacon was terrible, fatty and soggy- could have been a little crispy. Because of the service, breakfast was not worth $12.
Comment from Hotel Management
Nov 23, 2016 by Evelyne, Hotel Management
Thank you for taking the time to share your feedback with us. We value your feedback as it allows us to determine areas we excellent and areas which may require improvement. We apologize for your experience in our restaurant for breakfast during your stay. We do strive to provide exceptional service, and it seems we fell short in this instance. We will be looking into this further to ensure it is resolved for our future guests. Thank you again for your feedback, we hope to have the opportunity to welcome you back again.