Ratings based on 213 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from zurich ontario
Not as nice as they make it lookPosted Aug 22, 2016
Gave us the wrong room paid then what we paid for and they did nothing to compensate plus the room was not even a quarter the size Thet show
by A verified traveler from Toronto
Hidden FeesPosted Aug 16, 2016
Pros: The room was very very nice. Good decor and nice bathroom.
Cons: Stop charging mystery fees. Have the room ready by check-in time instead of making us wait in the lobby which almost made us late for a wedding.
Even though I prepaid through Expedia and did not use any extra amenities, I was charged a mystery $20.00 by the hotel on my check-in day without my knowledge. Disgusting
by A verified traveler
Close to the market and great parking.Posted Jul 25, 2016
Clean, comfortable, easy parking and good service. Close to St Jacobs Market and other shopping. Staff were friendly and we were allowed a late check in with no issues.
by A verified traveler from Ontario
Walk to the marketPosted Jul 11, 2016
Cons: Does not offer complimentary breakfast
Close to St Jacobs farmers market which you can easily walk to.
by A verified traveler from toronto
Posted May 30, 2016
2nd time we have stayed there. Everything was good. We stayed 2 nights and the cleaning of the room in the middle of our stay was more just hanging sheets and towels, not really cleaning the room. That was the only disappointment
by steve from St Thomas Ontario
Posted May 22, 2016 on Hotels
Great hotel to bad that the Canadian girls volleyball team stayed. They were very noisy and inconsiderate of others. Manager had to bring more securtity because of them
Posted May 16, 2016 on Hotels
by Bryan from Petrolia
We enjoyed our stayPosted May 10, 2016 on Hotels
Fifth wedding anniversary getaway
Posted Apr 26, 2016 on Hotels
by A verified traveler from waterloo
Nice hotel but thin wallsPosted Apr 10, 2016
Beautiful hotel but walls were so thin I could hear everyone's doors slamming and hear the people next to us..frustrating. Other than that it was good!