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Room type

Room, 2 Queen Beds, Non Smoking

Max Occupancy: 4 guests (up to 3 children)

Standard Room

Max Occupancy: 2 guests (up to 1 child)

Executive Room, 2 Queen Beds, Non Smoking

Max Occupancy: 4 guests (up to 3 children)

King, Executive Room, Non Smoking

Max Occupancy: 2 guests (up to 1 child)


Get an overview of this hotelFamily-friendly hotel with free area shuttle and restaurant


Located in the center of Kitchener, this family-friendly hotel is within a 5-minute walk of Yuk Yuk's Comedy Club, TheMuseum, and Conrad Centre for the Performing Arts. Kitchener-Waterloo Art Gallery and Historic St. Paul's Lutheran Church are also within 10 minutes.

Hotel Features

Along with a restaurant, this smoke-free hotel has an indoor pool and a health club. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a spa tub, and a sauna are onsite.

Room Amenities

All 201 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include room service, premium bedding, and rainfall showerheads.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Crowne Plaza Kitchener-Waterloo provides a health club, a spa tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 15000 square feet (1350 square meters) include a conference center and conference space. This family-friendly hotel also offers a steam room, an arcade/game room, and multilingual staff. A complimentary area shuttle within 10 km is available for guests. Onsite parking is available (surcharge).

Crowne Plaza Kitchener-Waterloo is a smoke-free property.

  • 24-hour business center 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • Free area shuttle 
  • ATM/banking 
  • Bar/lounge 
  • Billiards or pool table 
  • Breakfast available (surcharge) 
  • Children's club (surcharge) 
  • Free newspapers in lobby 
  • Computer station 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 15000 
  • Conference space size (meters) - 1350 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fireplace in lobby 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Health club 
  • Indoor pool 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 10 
  • Number of meeting rooms - 14 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Spa tub 
  • Steam room 
  • Total number of rooms - 201 
  • Valet parking (surcharge) 
  • Wedding services 

Family Friendly Amenities

  • Arcade/game room  
  • Area shuttle (complimentary)  
  • Free Wi-Fi  
  • Indoor pool  
  • Laundry facilities  
  • Microwave  
  • Refrigerator  
  • Rollaway/extra beds available  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Hydromassage showerhead 
  • Iron/ironing board 
  • LED TV 
  • Microwave 
  • Phone 
  • Premium bedding 
  • Private bathroom 
  • Rainfall showerhead 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (limited hours) 
  • Shower/tub combination 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Aqua Lounge Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Aqua Lounge Restaurant - This bar specializes in American cuisine and serves dinner only.

Late night fare is available from room service (during limited hours).

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Snowmobiling nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Aerobics on site 
  • Bowling alley on site 
  • Miniature golf on site 
  • Racquetball/squash on site 
  • Sledding nearby 
  • Snow tubing nearby 
  • Game viewing nearby 
  • Rock climbing nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 2 AM

Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 17 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.00 per stay.
  • Cribs (infant beds) are available for CAD 15.00 per stay.


Pets allowed, Maximum number of pets per room 1, Pet maximum weight in lb is 40

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply


You'll be asked to pay the following charges at the hotel:
  • Deposit: CAD 250.00 per stay
  • Pet deposit: CAD 40.00 per week
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between CAD 5.00 and CAD 15 per person (approximately)
  • Self parking fee: CAD 12.00 per night (in/out privileges)
  • Valet parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 40.00 per pet (varies based on length of stay)
  • Late check-out fee: CAD 50.00
  • Crib (infant bed) fee: CAD 15.00 per stay
  • Rollaway bed fee: CAD 15.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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