Get an overview of this hotelFamily-friendly hotel with restaurant and indoor pool

Popular property highlights

Free WiFi
Restaurant
Indoor pool
24-hour business center
Laundry facilities

Located in the center of Kitchener, this family-friendly hotel is within a 5-minute walk of TheMuseum, Conrad Centre for the Performing Arts, and Historic St. Paul's Lutheran Church. Kitchener-Waterloo Art Gallery and St. Mary's Church are also within 10 minutes.

Location

Along with a restaurant, this smoke-free hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub, and a sauna are onsite.

Hotel Features

Room Amenities

All 201 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include room service, premium bedding, and rainfall showerheads.

Crowne Plaza Kitchener-Waterloo

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Crowne Plaza Kitchener-Waterloo provides a health club, a spa tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 15000 square feet (1394 square meters) include a conference center. This family-friendly hotel also offers an arcade/game room, multilingual staff, and complimentary newspapers in the lobby. For a surcharge, the property provides an area shuttle within 10 km and a roundtrip airport shuttle (available 24 hours). Parking is available onsite for a surcharge.

Crowne Plaza Kitchener-Waterloo is a smoke-free property.

  • Number of buildings/towers - 1 
  • Children's club (surcharge) 
  • 24-hour business center 
  • Conference space size (feet) - 15000 
  • Conference space size (meters) - 1394 
  • Number of meeting rooms - 14 
  • Computer station 
  • Free WiFi 
  • Meeting rooms 
  • Indoor pool 
  • Spa tub 
  • Free newspapers in lobby 
  • Breakfast available (surcharge) 
  • Restaurant 
  • Bar/lounge 
  • Airport transportation (surcharge) 
  • Conference space 
  • Total number of rooms - 201 
  • Safe-deposit box at front desk 
  • Express check-out 
  • 24-hour front desk 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Laundry facilities 
  • Arcade/game room 
  • Number of floors - 10 
  • Elevator/lift 
  • Wedding services 
  • Fireplace in lobby 
  • Health club 
  • Billiards or pool table 
  • Free wired high-speed Internet 
  • Express check-in 
  • Sauna 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Area shuttle (surcharge) 
  • Conference center 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Steam room 
  • Valet parking (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Arcade/game room  
  • Miniature golf on site  
  • Bowling alley on site  
  • Refrigerator  
  • Microwave  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Connecting/adjoining rooms available 
  • Free WiFi 
  • Premium bedding 
  • Room service (limited hours) 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Microwave 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Shower/tub combination 
  • Rainfall showerhead 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Free newspaper 
  • Cable TV service 
  • Desk 
  • Free wired high-speed Internet 
  • Blackout drapes/curtains 
  • Hydromassage showerhead 
  • Free cribs/infant beds 
  • LED TV 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Late night fare is available from room service (during limited hours).

Aqua Lounge Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Aqua Lounge Restaurant - This bar specializes in American cuisine and serves dinner only.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowmobiling nearby 
  • Snowshoeing nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals nearby 
  • Mountain biking nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Sledding nearby 
  • Snow tubing nearby 
  • Fitness classes on site 
  • Bowling alley on site 
  • Miniature golf on site 
  • Racquetball/squash on site 
  • Game viewing nearby 
  • Rock climbing nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 2 AM

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.00 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply

Fees

Deposit: CAD 250.00 per stay
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

Breakfast fee: between CAD 5.00 and CAD 15 per person (approximately) Self parking fee: CAD 12.00 per night (in/out privileges) Valet parking fee: CAD 20.00 per night (in/out privileges) Late check-out fee: CAD 50.00 Rollaway bed fee: CAD 15.00 per stay
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Crowne Plaza Kitchener-Waterloo Hotel
  • Crowne Plaza Kitchener-Waterloo
  • Delta Kitchener-Waterloo Hotel Kitchener
  • Crowne Plaza Kitchener-Waterloo Ontario

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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