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Lobby and elevators need a make over. Room was overall clean, bathroom I could see was clean but felt dirty because of cigarette burn on toilet seat and the tub needs replacing. I only had interaction with front desk and she was great. Good location for what I needed.
We stayed here because my husband had an MRI appointment in Kitchener at 1:15am. We were very lucky to get a room because the Blues Festival was going on that weekend. The hotel is right off the highway and very easy to find. Staff and very friendly and helpful. The beds are super comfy. The bathroom ...
Very nicely renovated vintage house. Great communications via e mail to ensure our late arrival was possible, staff ensured we could get into the home as we arrived very late. We stayed in the Bastedo room, private bath, large room, very comfortable located on the ground floor. Good breakfast and ...
We (a family of 4) had a nice comfortable stay, a convenient location, a quiet room, comfortable beds, tasty breakfast, nice indoor/outdoor pools, etc. We stayed in a room in an older side of the building (not in the Tower) and noticed it needs lots of updating, but I guess the room rates reflect ...
We had a group of 14 persons. Five rooms were booked under my name. One room when we go in, we found people stll there hadn't check out.One room has broken window blinds, another room with dirt stained chair.Coffee and hot water was not filled in the morning for breakfast. Our five rooms were not ...
We as a group of 10 people enjoyed our stay there very much. The only thing that my group complained about was the cost of the breakfast. Even if you only waned just toast it was still the same price as a full breakfast. Which is still to much. Unless you can eat like a horse.
This was a great place to stay for our 2 days at the Stratford Festival: Close enough to to be a short drive to Stratford yet far enough away to avoid the high costs associated. The "free" breakfast here was perhaps the best I've ever had in a hotel. Everyone I interacted with was very pleasant. ...
We had a great experience staying in this Best Western Plus. Everything was as expected, very comfortable and clean rooms and while the breakfast wasn't a huge buffet it was more than sufficient and had something for everyone. The pool was the selling feature for us and our three year old daughter, ...
Motel does not provide hairdryers, shower caps or drinking glasses. Bed was comfortable. It was quiet. Staff was pleasant. Bedside table was sticky around the edges...definitely not cleaned properly. The bedding and sink/tub were clean. We just needed a place to sleep. If you want to spend more time ...
Great experience! Really helpful staff, very clean an comfortable. I would not hesitate to recommend!
Nice place to stay at , quiet at night , staff was very nice , I asked for some assistance , they took care of it right away . The hotel is close to many retail stores and restaurants , would recommend this hotel .
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