Ratings based on 127 Verified Reviews

4.5 out of 5
85% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Beautiful Room and Decor

Posted Apr 23, 2018
Pros: Staff, room size, room decor
Cons: Not controlling the rooms thermostats remotely and instead allow your guests to be in control of how hot or cold they want their room to be.
Overall this is a great hotel close to restaurants and bars. The staff is fantastic and always eager to please. My issue is that the heat/ac is remotely controlled which means you have no control over the temperature in your room unless you call the front desk and ask them to change the thermostat settings. The issue was that over half of the time, the adjustments did not work which led to a few sleepless nights as the room was unbearably hot. I could open my window however, the hotel is on a busy street so I chose to not listen to cars driving by and dealt with a hot hotel room. For parking, I recommend using their Valet Service and pay the additional money as the parking garage is across the street and at night can be a bit scary with all of the homeless people that hang out there. Aside from the heat/ac issue, this is a great hotel and worth the price!
Comment from Hotel Management
Apr 24, 2018 by Jess M . , Hotel Management
Hi Jason! Thanks so much for taking the time to highlight your stay at The Walper Hotel! We really appreciate the feedback as it will be super helpful for us, and for all future travelers! While we are glad to hear that you appreciated our hotel and that our staff were able to assist you in every way, we are disappointed that the temperature took away from your overall experience. I would like to encourage you to contact our Rooms Division Manager, Ann Marie Faria at afaria@walper.com to discuss your time with us! We look forward to the opportunity to host you again on a future occasion, and give you the true Walper experience! Warmest regards, Jess McLean
4 out of 5
Recommended
for Everyone
by A verified traveler from Waterloo

Posted Apr 23, 2018
Check was easy and fast Rooms were great a little hot but beds were very comfortable Coffee and water was not replace is really the only negative I have
Comment from Hotel Management
Apr 23, 2018 by Jess M. , Hotel Management
Dear Anonymous, Thank you so much for taking the time to review your recent stay at The Walper Hotel. We appreciate your comments as they will be super helpful for all future travelers! We are delighted to hear that you enjoyed your time with us, and that your check-in was a breeze! We are sorry to hear about the temperature issue you experienced during your stay. Your comments have been brought to our attention and we will look further into this matter! We do hope to have the opportunity to host you again the next time you are in Kitchener! Warmest regards, Jess McLean
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Great boutique hotel in downtown Kitchener

Posted Apr 22, 2018
The recently renovated Walper is a great choice in downtown Kitchener. The rooms are great.
Comment from Hotel Management
Apr 23, 2018 by Jess M. , Hotel Management
Hi Philip! Thanks so much for taking the time to highlight your recent stay at The Walper! Your comments are much appreciated as they will be super helpful for all our future guests. We are delighted to hear that you enjoyed your time with us and we hope to have the opportunity to host you again soon! Warmest regards, Jess McLean
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel nice staff.

Posted Apr 22, 2018
An enjoyable stay with my fiancé. The staff is really helpful and nice.
Comment from Hotel Management
Apr 23, 2018 by Jess M. , Hotel Management
Dear Anonymous, Thank you very much for taking the time to share your experience for other guests. We are delighted to hear that you and your fiance enjoyed your time with us, and that our ambassadors were able to help in any way! We hope to be able to host you again soon! Warmest regards, Jess McLean
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2018
Frieedy staff, cozy room, excellent quality soap, shampoo, moisturizer included. Very Home-like.
Comment from Hotel Management
Apr 23, 2018 by Jess M. , Hotel Management
Dear Anonymous, Thank you very much for your feedback regarding your recent stay at The Walper Hotel. We are delighted to hear that you enjoyed your time with us, and appreciate you highlighting so many of the features in our guest rooms. We look forward to the opportunity to host you when you are in the area again. Warmest regards, Jess McLean
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2018
Nice room...walls a little thin...bed was comfy. Staff was helpful
Comment from Hotel Management
Apr 16, 2018 by Jess M. , Hotel Management
Hi Embersma! Thank you very much for taking the time to review your recent stay at The Walper Hotel! We appreciate the feedback as it will be helpful for all our future guests. We are pleased to hear that you enjoyed your time with us, and that our ambassadors were able to assist you in any way! Thanks again for your comments, and we do hope to be able to have the opportunity to host you again sometime soon! Warmest regards, Jess McLean
5 out of 5
Recommended
for Everyone
by A verified traveler

Went to Kitchener to see DEAR ROUGE!

Posted Apr 12, 2018
Pros: Location and cleanliness
Cons: Perfect just the way it is!
Location: Breakfast at the place across the street... was fantastic!
Fantastic check in, and experience! The hotel is close to everything, clean and very nice rooms. excellent staff, so friendly and helpful! Loved it and Love Dear Rouge!!
Comment from Hotel Management
Apr 13, 2018 by Jess M. , Hotel Management
Thank you for taking the time to share your recent experience at The Walper Hotel! We really appreciate your feedback as it will be super helpful for our future guests! We are so happy to hear that you enjoyed your time with us, and our ambassadors were able to make your experience even better! They're pretty great! We hope to be able to host you again sometime soon! Warmest regards, Jess McLean
3 out of 5
by A verified traveler

Disappointed Overall

Posted Apr 12, 2018
Pros: Location
Cons: See experience above
Location: Limited restaurants in immediate area
WiFi did not work in our room. Shower faucet was very stiff and difficult to use
Comment from Hotel Management
Apr 18, 2018 by Jess M. , Hotel Management
Thank you for taking the time to review your recent stay at The Walper Hotel! We're sorry to hear about our WiFi not cooperating in your guest room and that you were inconvenienced during your stay . We will share your remarks with the team regarding your experience and address this right away! If you would like to discuss this matter further do feel free to contact us directly! We do hope that we will have the opportunity to host you on another occasion and turn your 3-star stay into a 5-star stay! Warmest regards, Jess McLean
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2018
Beautiful boutique hotel right downtown Kitchener. The Lokal cocktail bar is lovely, serves amazing handcrafted drinks. And Queen STreet Yoga is only a few steps away!! We loved our stay and we'll definitely be coming back.
Comment from Hotel Management
Apr 10, 2018 by Jess M. , Hotel Management
Thank you very much for taking the time to highlight your recent experience at The Walper Hotel! We value your feedback as your comments will be very helpful for all future guests! We are so delighted to hear that your overall stay with us was a great one, and that you were able to experience our award-winning mixologist's creations! We look forward to hosting you again the next time you are in the Kitchener area! Warmest regards, Jess McLean
5 out of 5
Recommended
for Everyone
by A verified traveler from S.S.Marie

old outside but so modern inside

Posted Apr 9, 2018
Pros: loved the glass walkin shower, the very modern showerhead, the bed was very comfortable. Found a breakfast room on the second floor, awsome. Very nice
Cons: Should try and find out why they keep losing the signal for the t.v. maybe should put up abigger or better tower. Parking isn't the best, same as T.O.
Location: Dwntwn Kitchener, closest Tim's 6 block's away ,but there's acoffee shop on sight
I read all the reviews before I booked and I needed a hotel in kitchener so I figured , lets give it a go.I'm glad I did. It was awsome.
Comment from Hotel Management
Apr 10, 2018 by Jess M. , Hotel Management
Hi Fabulous! Thank you for choosing The Walper Hotel on your recent travels through Kitchener! We appreciate your comments as they will be super helpful for all future guests. We are so delighted to hear that you enjoyed your time with us, and you enjoyed the overall design of our guest rooms! I am sorry to hear about the TV losing its signal during your stay. This has been brought to our attention, and we will look further into this matter so, that this doesn't happen again! Again, thank you so much for your feedback, and we hope to have the opportunity to host you again! Warmest regards, Jess McLean