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Reviews of Comfort Inn On the Bay

2.5 out of 5
Comfort Inn On the Bay
1121 Bay St, Port Orchard, WA

Reviews

8.4

Very Good

Rating 10 - Excellent. 366 out of 903 reviews" "
Rating 8 - Good. 376 out of 903 reviews" "
Rating 6 - Okay. 107 out of 903 reviews" "
Rating 4 - Poor. 32 out of 903 reviews" "
Rating 2 - Terrible. 22 out of 903 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room was clean but the beds were doubles and not queens, and were pretty uncomfortable. The place could use a good amount of updating and the breakfast was less than desirable. But, I guess for the money, that’s what you get. It wasn’t an expensive hotel.
Stayed 3 nights in Mar 2024

8/10 Good

Coleen, Gresham

Disliked: Property conditions & facilities
It was fine overall, but fairly run down overall.
Stayed 2 nights in Mar 2024

6/10 Okay

Richard

Traveled with group
Liked: Staff & service, property conditions & facilities
Property was nice, but the local homeless drug attics we threatening.
Stayed 4 nights in Feb 2024

8/10 Good

Pat

Traveled with family
Liked: Amenities
Was on the water with a beach and walking trail. A little disappointed that the fitness area wasn't open. Water for showering wasn't very warm. We enjoyed our stay and would recommend to others.
Stayed 3 nights in Mar 2024

4/10 Poor

Shenna

Traveled with family
Disliked: Amenities, property conditions & facilities
The walls are thin and you can hear literally everything. The lobby smelled so strongly of cigarette smoke it was not welcoming. There were several people smoking right outside the rooms as well. Luckily the room was smoke free. The beds could use to be replaced, they were pretty springy.
Stayed 1 night in Mar 2024

6/10 Okay

Deborah

Traveled with family
Liked: Cleanliness, staff & service
Nice and quiet but bed was way way way too hard and no ice either day we stayed. Staff was very personable!
Stayed 2 nights in Mar 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view! right on the water and you can see the shipyards. could use a refresh (new rug/curtains/paint/bath) but it is clean
Stayed 5 nights in Feb 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Tom

Liked: Property conditions & facilities
Affordable, View and nice. What more can you ask for?
Stayed 1 night in Feb 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Dalton

Traveled with group
Liked: Staff & service
Front desk patron was delightful continuing to dealing with challenges given to her. Rooms weren't clean/ready which was a problem on their end.
Stayed 1 night in Feb 2024

2/10 Terrible

Codey

Disliked: Staff & service, property conditions & facilities
Wrong room originally
Stayed 1 night in Feb 2024

6/10 Okay

Diana

Traveled with partner
Liked: Cleanliness, staff & service
We always enjoy staying here when we want an overnight near our kids and grandkids. The staff is always great. This time there were some issues that we do not blame them for, the normal breakfast was not available, there was an issue with our TV due to a faulty cable (they promptly addressed it) and neither my husband nor I were able to access the WiFi. However, this is not our usual experience at this hotel, just bad timing due to short staffing because of illness. We will still gladly stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Kim

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had a perfect view of the Puget Sound. Was right on the waterfront where there is a walkway!
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Being on the water was nice
Stayed 7 nights in Dec 2023

6/10 Okay

Margaret

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Tyesha

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here always my first option
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Aged and needs updating.
Stayed 3 nights in Dec 2023

8/10 Good

Steven, Ashland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Comfort Inn on the Bay when visiting family in Port Orchard. It is convenient, has a great view and is nearby restaurants. We will be back.
Stayed 2 nights in Dec 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Loved hearing sea lions or seals barking across the bay.
Stayed 5 nights in Nov 2023

10/10 Excellent

Israel

Stayed 2 nights in Nov 2023

10/10 Excellent

Betty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Definitely recommend!
Stayed 2 nights in Nov 2023

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, friendly staff. Beautiful location.
Stayed 7 nights in Nov 2023

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Clean rooms. Comfortable. Highly recommend!
Stayed 1 night in Nov 2023

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees at the front desk made us feel comfortable immediately upon arrival and offered us an upgraded room with a spa tub.
Stayed 1 night in Nov 2023

2/10 Terrible

Ravenlee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Shawna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Jeffrey

Disliked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice property across the bay from the Bremerton Naval Base. It is a quaint town with many dining options including Peninsula Brewery. They were doing construction on a round-a-bout down the street, but as soon as that is finished, I'm sure the property will have easier access. It is a delightful walk along the boardwalk and the Bay. Windows need to be closed at night as the seals bark all night long, however, the air conditioning/heating unit works just fine. The Breakfast Room was also under construction, so when it is finished I'm sure it will be very nice as well. Food was available in the lobby however. Would stay again at this location.
Stayed 3 nights in Oct 2023

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, staff & service
This is a hotel where the door to your room goes to the outside; if rooms like that make you feel unsafe, you won't want this one. Overall the room was OK but a weird issue it had was that the electrical outlets would work for a while when charging my phone but then stop working. i am not sure why that happened. i tried multiple outlets and ran into the same issue several times. i tried my cords at home and they work fine, so the issue is the hotel. it is a little thing in some ways but it made me paranoid that my phone would die overnight and my alarm wouldnt go off. i got terrible sleep as a result. another issue is that breakfast is included in the rent but the meal room is closed for renovations, so you have to eat in the lobby, which is pretty awkward, or take the food to your room, which is inconvenient.
Stayed 1 night in Oct 2023

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Tyesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel. It’s very clean and everyone is very friendly
Stayed 2 nights in Oct 2023

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was close to the water and you could walk along the walking path of the shore.
Stayed 1 night in Oct 2023

10/10 Excellent

Pauline

Stayed 2 nights in Oct 2023

8/10 Good

NEAL

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff was excellent. No elevator. No carts to haul luggage in from car. Moldy area behind sink. Rest of room was clean and pleasant.
Stayed 1 night in Sep 2023

8/10 Good

Matt

Traveled with family
Great view of the Sound and the Naval Shipyard from the 3rd floor.
Stayed 2 nights in Sep 2023

10/10 Excellent

Liane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old style motel with a great view on the bay. you can hear the sea lions, sea birds, we saw eagles fly over head. Staff is excellent. Assistant Good Morning went out of her way to be helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Liane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Asst GM was wonderful.. Went out of her way to help get cold meds for me. Staff is friendly and easy with coffee and breakfast requests. The bay view is beautiful. You can hear the sea lions, sea birds and eagles flying over the property. Nice walk along the bay to eateries.
Stayed 1 night in Sep 2023

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Front staff was very nice. Room was clean, carpet somewhat worn, but overall nice and comfortable. Nice location for Port Orchard - right on the walkway.
Stayed 1 night in Sep 2023

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities
King single has good desk and chair. Bed is firm and comfortable. Staff is friendly and helpful. Bathroom is small but fully functional and clean. Only negative is the alarm. It makes little noise. I could not depend on hearing it. Wakeup calls were one half hour late twice!! Beware.
Stayed 5 nights in Sep 2023

6/10 Okay

Ryan

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Outdated a lot of people look to be living at hotel. Breakfast was toast and muffins not what I expected when you look at the picture.
Stayed 7 nights in Sep 2023

4/10 Poor

Barbara

Traveled with family
Disliked: Amenities
There was no place to sit for breakfast and offerings were very limited. Was not up to standards of most other Comfort Inn's I have stayed at. Had to request having bed made. All in all was dissapointed.
Stayed 4 nights in Sep 2023

8/10 Good

Kristine

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was right on the water and for the price it wasn't bad. the dining room is under construction, so they had a very small breakfast in lobby.
Stayed 1 night in Sep 2023

10/10 Excellent

Russell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the water
Stayed 4 nights in Sep 2023

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Karoline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023