Not a place I would recommend.
Posted Sep 5, 2016
We did not receive a Senior discount because we did not have AARP cards. Thousands of people don't have AARP, to me that was a scam. One's driver's license should suffice.
I could not pay cash. I had to use a card and I was charged $10.00 extra on my card. My paper work that I was to initial showed that I was only charge the fee I was quoted. I refused to initial it because it was in correct. The staff member refused to give me a receipt.
When I checked out I was given my receipt from the night I checked in. My card was charged the extra $10.00. I was then able to pay my bill with cash, less the $10.00. I was told my card was refunded; my receipt showed the charge with the extra $10.00, my cash amount I paid, but no credit on my card. I was told it would be refunded to my card on the following Weds. or Thurs.
The morning staff member was rather rude with me when I asked questions about the breakfast items. She would not help open the door for me when my hands were full. The eating area was the same small space a person checked in and out at.
It was a three story building without an elevator. There were no ground rooms available so my Dad, who had hip replacement just recently, had to climb up the stairs. There was only one guard rail for him to pull his way up the stairs.
The air conditioner was rather loud, made it hard to sleep.