This is an older hotel but still nice. The customer service was great- we had to change to a larger room last minute and it was no problem at all. Unfortunately the bathroom was not very clean. there was a long piece of tape ganging from the counter and some brownish yellow powder in the sink (makeup maybe?). The breakfast room has a great view of the lake and would look amazing if they'd reupoholster the booth seats. Beds were comfy though and that's what we came for! The worst part of the stay was that another guest was smoking pot in the hallway throughout the night- wouldn't care except that it was very skunky stuff and I don't like the smell!
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thank you for taking the time to leave a review - we appreciate all feedback, good as well as suggestions on where we can improve! I am very sorry to hear about the condition of the bathroom in the room you were checked into, that is DEFINITELY NOT up to our standards and I hope that you notified someone in management so we could have that taken care of for you while you were here!
I am not sure what room you were in while you were here or if you were even on the separately situated "smoking floor" - but I do know that no one is allowed to smoke anywhere but IN a smoking room on a completely separated floor or a designated smoking area. We try to be diligent about watching cameras to ensure that things like that do not happen and if we are aware of it we take care of it IMMEDIATELY.
As far as the breakfast room goes, I have great news for you! We have a remodel in the works for our entry floor! The breakfast room will be getting the full treatment - come see us again when it is finished so we can try to change your 4 stars to a 5!