Ratings based on 394 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Very nice, walk-able to town and affordable

Posted Aug 24, 2016
Cons: variety at breakfast
Location: fun little downtown, close
Very nice, walk-able to town and affordable Breakfast good, could use a little more variety. all and all a nice place, we'll be back.
Comment from Hotel Management
Sep 26, 2016 by Terri Douglas, Hotel Management
Thank you for your comments. We hope to see you again in the future.
5 out of 5
by A verified traveler from San Diego

Great location in Poulsbo

Posted Aug 13, 2016
Pros: Roomy and convenient.
Cons: Would have liked extra blanket.
We were visiting to explore relocation to the area. The Poulsbo Inn is centrally located and has the cutest rooms. We loved having the coffee maker and refrigerator with the handy eating area. Breakfast was good. We could have used an additional blanket for the hide-a-bed.
3 out of 5
by A verified traveler

Wouldn't stay here again

Posted Aug 8, 2016
This place wasn't terrible- but the bed was sooooooo uncomfortable. We slept so terribly. Also the blanket was like a thin layer of foam- felt icky. It also had spots on it (gross). Otherwise the room was clean. I was just surprised at the higher ratings. If the bed was comfier it would have been fine. Also they need real creamer and not powder. We will not be returning.
2 out of 5
by A verified traveler from dstg

Posted Aug 3, 2016
Old hotel in need of remodeling. Good continental breakfast.
Comment from Hotel Management
Aug 3, 2016 by Terri, Hotel Management
Thank you for your comments. We are continually remodeling our hotel to ensure I guests comfort.
5 out of 5
by A verified traveler from Idaho

Nice location

Posted Jul 30, 2016
Pros: Pretty much everything!
Cons: Parking was tight, but we managed.
Location: We choose the location because of the proximity to family, which we were visiting. However, it is also close to the ferry to Seattle.
We enjoyed our stay at this hotel.....which is obvious because this is the second year we have stayed there! We choose this hotel because of its proximity to family, which is the reason for our visit. The staff is very pleasant and friendly. The room was great. The breakfast was great. We would recommend this hotel.
Comment from Hotel Management
Aug 1, 2016 by Terri, Hotel Management
Thank you for taking the time to write a review about your stay with us. We are happy that you enjoyed your stay and we hope to see you again in the future.
5 out of 5
by A verified traveler from Richland, Washington

Customer service staff that goes above and beyond

Posted Jul 25, 2016
Pros: Beds were Comfortable/Clean and the room was well stock with Towls
Cons: the Expedia customer service dept. they were unprofessional when they put you on hold and would call the hotel and bad mouth you at the same time.
Location: it was within walking distance to restaurants and stores..
the two staff members that evening were very kind and professional, even when faced with the terrible customer service being given by Expedia.. one it was hard to understand what she was saying, heavy accent that made her help bad and it got worse when the Expedia rep was bad mouthing me to the hotel manager, it was very Condescending and makes Expedia a website I will avoid in the future.. I would without a doubt recommend the Poulsbo Inn to anyone looking for a comfortable stay at affordable rate.
Comment from Hotel Management
Aug 1, 2016 by Terri, Hotel Management
Thank you for taking the time to write a review. We are happy that you enjoyed your stay and hope to see you in the future.
4 out of 5
by A verified traveler from Washington

Short stay! Great night sleep

Posted Jul 23, 2016
Pros: quiet, clean, comfortable bed. Never heard any other voices or other guests.
Cons: Parking
Location: Walk to the store and to eat. Off a busy highway. Poulsbo downtown is a great place to browse, eat, hang out!
We were just here to sleep and get back on the water! Didn't get to enjoy breakfast or the pool/hottub although it looked inviti. We had a quiet room and a great, comfortable bed. I was impressed by the solid wood doors inside, and solid wood trim and furniture. Very clean. Had a fridge and microwave which was nice for our little breakfast, also had a keurig for coffee! The only thing I would comment on is that it is difficult to park here if you are towing anything!! It is a very tight and curvy parking lot. If you aren't towing, great!!!
Comment from Hotel Management
Aug 1, 2016 by Terri, Hotel Management
Thank you for staying with us and giving us your comments. We hope to see you again in the future.
2 out of 5
by A verified traveler from Portland, Or

Okay, but don't expect a lot.

Posted Jul 23, 2016
The hotel is older and dated. It could use new carpets, updated fixtures & bedding, etc. Water pressure in the shower was paltry. It was clean and ok for the money. I read other reviews about the non-uniform pet policy, and staff giving different info. On Expedia it says the hotel is pet friendly and there is no charge. Perhaps the hotel should review its' own listings? Breakfast is a crazy affair, in a too small room for the number of people trying to serve themselves and then find a table at which to eat. Food choices are the usual make-your-own waffle, boxed cereals, sausage gravy, low-grade sweet rolls and biscuits/bread/bagels, fruit salad, yogurt, and hard-boiled eggs. Management is careful to not put out too much at one time, so for each of the 2 nights my group stayed over, we noticed a lack of item availability. There is a lack of hotel options in Poulsbo. If you visit, this hotel is one of only a few choices.
Comment from Hotel Management
by Terri, Hotel Management
Thank you for writing your review and choosing to stay with us. We do periodically check our listings on all of our partner websites and we are not sure how the listing information gets changed without our request. I am sorry that we were not quite up to your expectations, but we strive to make each guest comfortable and happy.
4 out of 5
by A verified traveler from Washington

Nice and cozy

Posted Jul 15, 2016
Clean and cozy motel and well priced for the area.
Comment from Hotel Management
Aug 1, 2016 by Terri, Hotel Management
Thank you for your comments
4 out of 5
by A verified traveler from Olympia, WA

Decent, though maybe a little overpriced...

Posted Jul 13, 2016
My husband and I had a surprise business trip on Sunday that was late enough at night we felt we should book a hotel, just in case we were too tired to drive all the way back after. we had our dog with us, and the Poulsbo Inn and Suites was the closest, cheapest place I could find that also took pets. I tried to book on the phone, but the receptionist was pretty rude and seemed annoyed that I was having trouble hearing her (we had a bad connection driving through the mountains). I was put on hold the first time I called for at least 5 minutes, my call got dropped halfway through my reservation, and when I called back, she immediately put me on hold again, not even waiting for a response when she asked if I could "hold please." After a few minutes of waiting, I decided it would be easier, and maybe cheaper, to book online. When I arrived, I checked in with a different lady who seemed on top of things and did a good job sorting out some issues with my Expedia reservation. She gave me some cookies with my check in stuff, which went over well with me. Our room was one of the designated "pet rooms," and it was a little dingey, likely because of that. Perhaps the regular rooms are a little nicer. Anyway, everything worked decently, minus the kind of ancient TV, and breakfast was basic but free, and well tended by employees. Overall, it was fine, though we've stayed in other hotels just as good or better for half as much. I should also mention it's basically a motel.
Comment from Hotel Management
Aug 1, 2016 by Terri, Hotel Management
Thank you for your comments. I am sorry that we disappointed you in a few areas. I will bring phone etiquette up with my staff to make sure that everyone is on the same page. We are in the process of putting larger flat screen TV's in all of our rooms and only have a few left to install. Thank you for staying with us.