Ratings based on 504 Verified Reviews

4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 22, 2017
Cons: Update the beds
The Bed was hard, and could not get a spare pillow. Breakfast was pretty sparse.
5 out of 5
Recommended
for Everyone
by A verified traveler from Julesburg, CO

We so appreciated the breakfast!

Posted Jun 5, 2017
Pros: It wasn't readily apparent because of trees when we came in from the south, but we found it when we turned around and came north.
Cons: We were very satisfied.
Location: Spectacular. We had a mission: see our son retire from 25 years as a Naval Aviator, so we didn't look for things to do, otherwise.
Breakfast had protein! A great facility. Our room was actually roomy! The fridge and microwave added. TV was easy to find basic programming. Loved the nightlight in the bathroom! We would come back in a heart beat! Thanks!
Comment from Hotel Management
Jun 7, 2017 by Terri, Hotel Management
Thank you for writing a review for your stay. We hope to see you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Bugs?

Posted Jun 2, 2017
Two of our family members woke to bug bites on their arms and legs
Comment from Hotel Management
Jun 7, 2017 by Terri, Hotel Management
I wish you would have told us when you checked out so that we could actually investigate this. We have had no other complaints of this.
4 out of 5
by A verified traveler from Seattle, WA

Room listed as KING size bed but it is QUEEN size

Posted May 30, 2017
Pros: Amenities are good
Cons: Double check that what you promise is actually there.
Location: Parks, Nice Views around, Liberty Bay Park, SEA Discovery center
While reserving the hotel room thru Expedia website, we booked a room with KING size bed. We arrived at hotel, did check-in and got Room no.93. We realized that the bed size is Not KING. It was Queen. The hotel didn't gave us what they promised.
Comment from Hotel Management
Jun 2, 2017 by Terri, Hotel Management
93 is a King Size Bed. We did give you what we promised.
5 out of 5
Recommended
for Everyone
by A verified traveler from Taholah

Business trip

Posted May 30, 2017
Pros: the rooms are very expansive with all the amenities one would need for a traveler the amenities - shampoo and soap are very high quality products
Cons: Can't think of anything offhand...
Location: The area is excellent, I often walk to the waterfront in the evenings!
I have stayed here before and it is a very nice facility. The staff are always friendly, courteous and efficient. one thing people should be aware of is the amount of increasing traffic which at times makes it difficult to enter the highway I wish I had time to enjoy the hot tub and swimming pool
Comment from Hotel Management
Jun 2, 2017 by Terri, Hotel Management
Thank you for your review. We hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, BC

Very nice hotel staff!

Posted May 19, 2017
Bed was old and very hard. The shower was really bad. It had no water pressure and it hardly got me wet. It took a long time to rinse soap off. The room was clean, the amenities were good, the size of the room was very big, & the hot tub was wonderful!
Comment from Hotel Management
Jun 2, 2017 by Terri, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Good place for the price

Posted May 18, 2017
Clean, spacious room. Good amenities just for less than 100 dollars. Close to the ferry terminal linked to the downtown.
Comment from Hotel Management
Jun 2, 2017 by Terri, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted May 15, 2017
Stayed on business. People were nice, room was large, and bed was comfortable.
Comment from Hotel Management
May 17, 2017 by Terri, Hotel Management
Thank you for your comments
5 out of 5
Recommended
for Everyone
by A verified traveler from Southern California

Would stay there again!

Posted May 1, 2017
Very clean and comfortable. The breakfast provided very convenient and nutritionally balanced for most appetites, both for children and adults. Shopping and restaurants nearby. Location good.
Comment from Hotel Management
May 15, 2017 by Terri Douglas, Hotel Management
Thank you for staying with us and writing a review. We hope to see you again.
1 out of 5
by A verified traveler from Washington

Army of mini ants, flecks of poop in the toilet

Posted Apr 29, 2017
Got in late on the first night, woke up in the morning to an army of ants swarming the table, wall, and everything on the table including my sons diaper bag. Packed everything up, asked to speak to a manager and was asked if I would like another room for my second night (uh...duh?) Spent two hours of my time repacking my room, de-anting everything, and moving to the new room only to find the remand of last night's guests poop in the toilet. Really? After all this I was comped enough to replace my sons diapers that I had to throw out due to them being covered. Diapers for 2 hours out of my time trying to placate two grouchy children while ridding our stuff of their infestation. I get that things happen, but geez...you should make it right for the customer. Don't stay here. ..bad place, worse service. Mostly took videos but here is one picture of a few of them.
Comment from Hotel Management
May 15, 2017 by Terri, Hotel Management
I am sorry that this happened during your stay. I asked you what I could do to compensate your trouble and you told me that you needed to replace the diapers. One of my house keepers offered to help you when you were taking stuff to your new room. I wish you would have mentioned the toilet when you moved to the room so that I could actually see it and take care of it. I did not know anything about this until this review. We strive for quality and try to take care of problems as they come up. Ants are a nuisance and we have no way of knowing if they are going into a room until they are already there unfortunately. It is ant season here.