Posted Aug 21, 2016
Too close to freeway to leave windows open due to a noisy air conditioner. The bedspread was stained. The carpets need cleaned. Seems that ever since the chain changed their "8" to a more child-like figure that the chain has reflected that attitude. It's just not as "nice" as it used to be. Also, although the staff was helpful, we were sent to an occupied room and had to wait outside that room to receive another--during which the occupant came out, went down the hall, and returned. Thankfully, he was not "paying attention to us." Also, we had trouble with the door keys--both on the outside door and our room door. But, the bed was comfortable, the water was hot, the appliances worked. And they were generous with extra coffee, etc. when we asked (since there were 3 adults in the room) and also gave us extra towels.