“Our family was extremely disappointed with our stay. We picked this hotel specifically, due to the listing indicating that the hotel had a pool. This was extremely important for our stay considering my son is autistic and requires sensory relief. The listing is false advertisement. Tim, who worked at the front desk did not handle the situation properly, not only did he offer no compensation and/or token of apology, but laughed in our faces when we were visibly upset about the circumstances.……
“Our family was extremely disappointed with our stay. We picked this hotel specifically, due to the listing indicating that the hotel had a pool. This was extremely important for our stay considering my son is autistic and requires sensory relief. The listing is false advertisement. Tim, who worked at the front desk did not handle the situation properly, not only did he offer no compensation and/or token of apology, but laughed in our faces when we were visibly upset about the circumstances.……
Erin