Ratings based on 54 Verified Reviews

4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2017
Clean, well maintained, good food, nice staff Good location.
Comment from Hotel Management
Aug 28, 2017 by Allen Saitoti, Hotel Management
Dear Guest, Thank you for taking your time to comment on your recent experience at the Southern Sun Hotel Dar es Salaam. we are all delighted that you had a wonderful stay and looking forward to hosting you again in the near future.
4 out of 5
by A verified traveler

Posted Jul 1, 2017 on Hotels
Comment from Hotel Management
Jul 21, 2017
Dear Guest, thank you for staying with Southern Sun Dar es Salaam. we are glad to know that your stay was brilliant and we are looking forward to welcoming you back in the distant future Regards Allen
4 out of 5
by RAJKUMAR

Posted Jun 18, 2017 on Hotels
Not that satisfactory...!!
Comment from Hotel Management
Jul 21, 2017
Good Morning Rajkumar, we thank you for your valid feedback in regards to your stay here at the southern Sun Dar es Salaam. We have noticed that your stay was not to your satisfactory. can you please share with us some of the comments so that we can improve and retrain where needed. Kind Regards Allen
5 out of 5
by RAHUL

Botanical Treat in Dar-es-Salaam

Posted Jan 27, 2017 on Hotels
Southern Sun is located right in town and near the Dar-es-slaam Gymkhana ,Star House,Banks,Commercial Centres and Govt Offices. Yet location is very quiet and peaceful with the Botanical garden with some very old Trees next door and Ocean Drive nearby for morning walks.This is well kept and clean property with very efficient and well mannered staff and Managers .The hotel is equipped with a outdoor pool and 24hour Fitness centre ,which is again well equipped.
Comment from Hotel Management
Mar 17, 2017 by allen, Hotel Management
Dear Rahul, Thank you for such lovely and informative feedback. we are delighted that your stay with us was a memorable one. the team of Southern Sun Dar es Salaam would be glad to host you again on your next trip
3 out of 5
Recommended
for Everyone
by A verified traveler

Average Hotel Quality

Posted Jan 24, 2017
Pros: Close enough to airport and very close to the boat that takes you to Zanzibar.
Cons: Hotel bathrooms and rooms could be updated
Hotel quality was average. I did expect it to be much nicer based on price and photos shown on expedia. I would say that this hotel should be priced around $70/night based on quality especially when compared to other hotels in the U.S. which would have much higher maintenance costs.
2 out of 5
by A verified traveler

Not customer friendly

Posted Oct 15, 2016 on Hotels
Management was not flexible when I had a genuine issue and instead penalized me for my mistake after reserving over 30 nights with them.
5 out of 5
by A verified traveler

Hotel of the choice in DAR

Posted Sep 29, 2016 on Hotels
Generally very good stay there and the price is reasonable. The restaurant offers excellent food with good service.
Comment from Hotel Management
Dec 27, 2016 by General Manager, Hotel Management
Good day Sir/Madame, Thank you for the lovely remarks about the hotel. the Kitchen team will be thrilled to receive your comments. we are looking forward to welcoming you back in the distant future. Kind Regards
4 out of 5
by A verified traveler

Short stay

Posted Sep 17, 2016 on Hotels
Staff are excellent, very helpful. Hotel in very convenient location. Only downside is that the place is swarming with 'ladies if the night like a red light district' in the bar and restaurant in the evening.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Quiet and comfortable

Posted Sep 3, 2016
Pros: Internet services Food Location Gardens
Cons: The staff are sometimes slow to act; this is a general TZ thing though
Great hotel for business. Excellent Internet services with native IPv6 (next-gen Internet numbering system). Was revamping restaurant area when I was there so it was a little noisy but otherwise great. Would definitely recommend!
Comment from Hotel Management
Sep 6, 2016 by Zainab Mabogga, Hotel Management
Dear Guest, Thanks for your feedback and the for the heads up on our internet facilities. I am sorry about the noise; we were in the process of upgrading our public areas A/C system as part of the hotel refurbishment. I am glad you enjoyed your stay with us. Best Wishes, Zainab
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 21, 2016 on Hotels