Good Professional Service Staff
Posted Aug 24, 2016
My wife and I stayed in this hotel for two nights in August. We arrived after sunset and there was a heavy downpour. My wife went in to check in and enquire on where to park our car. The front desk staff was very polite and helpful. She immediately knew who she was before she could open her mouth. Unfortunately, there was no parking space left. Nonetheless, the staff was very helpful and tried her best to locate one for us. Halfway through, she was swarmed by another group of rowdy guests. Faced with so many questions from different people, she still maintained her composure and friendliness. Truly great professional service.
The room was clean and comfortable to rest for the night. The TV channels had limited English programmes, though. In the morning, we were surprised that breakfast was complimentary, even though it was not part of the original package. The food was pretty awesome. It was the first time we were introduced to the Lithuanian layered cake and we fell in love with it.