Indoor pool

Reviews of Comfort Inn & Suites Klamath Falls

2.5 out of 5
Comfort Inn & Suites Klamath Falls
2500 S 6th St, Klamath Falls, OR

Reviews

8.2

Very Good

Rating 10 - Excellent. 314 out of 709 reviews" "
Rating 8 - Good. 237 out of 709 reviews" "
Rating 6 - Okay. 91 out of 709 reviews" "
Rating 4 - Poor. 39 out of 709 reviews" "
Rating 2 - Terrible. 28 out of 709 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Website said they accepted pets but we were turned away when we got there to check in.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 9, 2024
Hello David, We apologize for any inconvenience caused during your recent stay. Please contact our management team directly to address this matter further and determine the miscommunication regarding our pet policy. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Toalepa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff. Spacious and clean room. Love the convenience and closeness to nearby national parks.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 7, 2024
Hello Toalepa,We appreciate your kind words regarding our staff and rooms. It's great to hear that you enjoyed the proximity to the national parks. If you have any further feedback or need assistance, please contact our management team directly.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello Bruce,We appreciate your feedback and are glad to hear you found our hotel convenient. Thank you for choosing to stay with us!

10/10 Excellent

Tallon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Apr 5, 2024
Hello Tallon,We are thrilled to hear that you had a wonderful time at our hotel! Your satisfaction is our top priority, and we hope to welcome you back soon for another fantastic stay.

10/10 Excellent

Diana

Stayed 1 night in Mar 2024
Response from Manager on Apr 23, 2024
Hello Diana,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future.

10/10 Excellent

Vincent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff easy shopping and great Moutan view
Stayed 1 night in Mar 2024
Response from Manager on Mar 31, 2024
Hello Vincent,We are delighted to hear that you appreciated our staff and the convenient shopping options our location offers. It's wonderful that you enjoyed the picturesque Mountain view during your stay. We hope to welcome you back for another enjoyable experience in the future.

10/10 Excellent

lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
young lady at reception was wonderful!!!!!!!!!!!!
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello lynn,Thank you for acknowledging our receptionist's exceptional service! We strive to provide outstanding hospitality to all our guests to ensure a memorable stay. We appreciate your kind words and hope to welcome you back again in the future.

10/10 Excellent

Patrick A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Patrick A,We are thrilled to hear that you had an excellent stay with us! We hope to welcome you back soon for another wonderful experience.

6/10 Okay

Shawn

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Shawn, We appreciate you choosing our hotel for your stay. Should you have any feedback to share about your experience, please feel free to reach out to us. We value your input and aim to continuously improve our services.

8/10 Good

Bailey

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Bailey, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Okay

Gary

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on Feb 29, 2024
Hello Gary, We appreciate you choosing our hotel for your stay. If you have any concerns or feedback, please don't hesitate to reach out to us directly. We value your experience and aim to make every guest's stay exceptional.

8/10 Good

milan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel with a good breakfast.
Stayed 1 night in Dec 2023
Response from Manager on Feb 20, 2024
Hello milan,Thank you for sharing your positive feedback about our great location, clean accommodations, and delicious breakfast offerings. We are delighted to hear that you enjoyed your stay with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We appreciate your support!

4/10 Poor

Donald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old, dated, in major need of remodeling. Very expensive for value. Bed and sheets were clean. Will not stay here again. don k
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello Donald,Thank you for sharing your feedback with us, Don. We appreciate your observations and apologize if our property did not meet your expectations. We constantly strive to improve our facilities and appreciate your input. If you have any further concerns, please feel free to contact our management team directly.

4/10 Poor

Kayla

Traveled with partner
Liked: Cleanliness, staff & service
The bed wasn’t very comfortable and the food for breakfast we couldn’t eat most of it. Other than those 2 things we enjoyed our stay!
Stayed 1 night in Feb 2024
Response from Manager on Feb 7, 2024
Hello Kayla, Thank you for your feedback on your recent stay. We apologize for any inconvenience you may have experienced regarding the bed comfort and breakfast options. We appreciate your overall enjoyment and hope to have the opportunity to welcome you back in the future.

6/10 Okay

Paul

Stayed 1 night in Jan 2024
Response from Manager on Feb 14, 2024
Hello Paul, Thank you for choosing our hotel for your stay. We appreciate your business and hope you had a pleasant experience. If you have any specific feedback or concerns about your stay, we encourage you to reach out to us directly so that we can address them accordingly. We value your input and look forward to hearing from you.

10/10 Excellent

Jonnathan

Business traveler
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Jonnathan,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there's anything else we can assist you with, please do not hesitate to contact us. We hope to welcome you back in the future for another outstanding stay.

10/10 Excellent

ELI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello ELI,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a fantastic experience with us. We would love to welcome you back in the future for another exceptional stay.

2/10 Terrible

Ana

Stayed 1 night in Jan 2024
Response from Manager on Jan 14, 2024
Hello Ana,We apologize for any inconvenience you may have experienced during your stay with us. We always strive to provide exceptional service to our guests. Please feel free to reach out to us directly so we can address any concerns you may have had. Our team looks forward to assisting you in any way we can.

10/10 Excellent

Mary, Eagle point

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, amazing stay
Stayed 3 nights in Jan 2024
Response from Manager on Jan 10, 2024
Hello Mary,Thank you for your kind words and feedback on our staff, clean rooms, and overall experience at our hotel. We strive to provide exceptional service and a pleasant stay for all our guests. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We hope to welcome you back in the future for another amazing stay.

10/10 Excellent

Paige

Stayed 2 nights in Dec 2023
Response from Manager on Jan 25, 2024
Hello Paige,We are delighted to hear that you had a wonderful experience during your stay at our hotel. It was our pleasure to serve you, and we are glad that we exceeded your expectations. Next time you are in town, we would be honored to welcome you back to our hotel.

8/10 Good

Tara

Stayed 1 night in Dec 2023
Response from Manager on Jan 25, 2024
Hello Tara, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Debra

Traveled with family and small children
Liked: Cleanliness, staff & service
Super friendly staff. Building can use some upgrades, but overall clean and friendly.
Stayed 3 nights in Dec 2023
Response from Manager on Dec 31, 2023
Hello Debra,Thank you for taking the time to provide your feedback. We're delighted to hear that you found our staff to be super friendly. We appreciate your suggestion for upgrades, as we are constantly working to enhance our facilities. Our team takes pride in maintaining cleanliness and creating a friendly atmosphere. We hope to welcome you back in the future for an even better experience.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine with our stay. We traveled on Christmas Day so it was very quiet. Staff were cordial and we had no complaints.
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Rebecca,Thank you for choosing our hotel for your Christmas stay. We're delighted to hear that you found our staff cordial and enjoyed a quiet experience. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 22, 2023
Hello Haley,We appreciate your positive rating and hope that you had a wonderful stay with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back to our hotel in the future.

2/10 Terrible

Harpreet

Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello Harpreet, We're sorry to hear that you didn't have a satisfactory experience during your stay at our hotel. We would appreciate if you could please reach out to us directly with any specific feedback you have, as we would like to address any issues you may have encountered. We value your input and hope to have the opportunity to make your next stay more enjoyable.

10/10 Excellent

Amberena

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room got upgraded. Jacuzzi was pretty sweet!
Stayed 2 nights in Dec 2023
Response from Manager on Dec 19, 2023
Hello Amberena,We're delighted to hear that you enjoyed our upgraded room and the Jacuzzi! It's great to know that you had a sweet experience during your stay with us. Thank you for choosing our hotel and we hope to welcome you back soon for another pleasant stay.

8/10 Good

Dmitri

Stayed 1 night in Dec 2023
Response from Manager on Dec 12, 2023
Hello Dmitri,We're glad to hear that you had a positive experience during your stay. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and hope to welcome you back in the future.

6/10 Okay

Tashya

Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello Tashya,We appreciate your rating and hope you had a comfortable stay with us. If there is anything specific you would like to share with us in order to improve our services, please don't hesitate to reach out to us directly. Your feedback is important to us. We look forward to welcoming you back in the future for an even better experience.

6/10 Okay

Tashya

Stayed 2 nights in Dec 2023
Response from Manager on Dec 9, 2023
Hello Tashya,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize if we did not meet your expectations. We encourage you to reach out to us directly with any specific concerns or issues you may have experienced during your stay, so that we can ensure a more enjoyable experience in the future. We hope to welcome you back again soon.

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Douglas,Thank you for choosing to stay with us! We appreciate your rating and hope you had a pleasant experience during your stay. If you have any specific feedback or concerns, please don't hesitate to reach out to us directly. We value your input and would love to make your next stay even better. Safe travels!

10/10 Excellent

Marian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to get to and clean. The breakfast was good and the staff helpful.
Stayed 1 night in Nov 2023
Response from Manager on Dec 7, 2023
Hello Marian,Thank you for choosing our hotel for your recent stay. We are delighted that our convenient location and cleanliness met your expectations. It's also great to hear that you enjoyed our breakfast and found our staff helpful. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello John,Thank you for choosing our hotel for your recent stay! We are delighted to learn that you had a wonderful experience with us. Our team is always striving to provide exceptional service, and it is truly rewarding to know that we met your expectations. We hope to welcome you back in the future!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Dear Guest,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and hope you had a pleasant experience. Should you have any additional feedback or suggestions, we encourage you to reach out to us directly so that we can continue improving our services.

10/10 Excellent

Romi

Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Romi,Thank you for rating our hotel 10 out of 10! We are thrilled to hear that you had such a fantastic experience during your stay with us. We strive to provide exceptional service and are delighted that we exceeded your expectations. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future for another outstanding stay.

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Manager on Dec 19, 2023
Hello Robert, We appreciate you choosing our hotel for your stay. If there is any specific feedback you would like to share, please feel free to reach out to us directly so that we can address any concerns you may have had. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service
Hot tub spa not working
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Dawn,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. Our maintenance team is currently addressing the issue with the hot tub spa to ensure it is fully operational for our future guests. We appreciate your feedback and hope to welcome you back for a more enjoyable experience.

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, large rooms, pool was operational and clean which is sometimes hit and miss in the winter. We will be coming back on our frequent trips through the area. We ordered dinner on Uber eats and it showed up with no utensils. We called the front desk to ask if they had plastic utensils and the lady said yes. I walked up there and she was waiting for me in the hallway with them. Just such a over and above gesture of service. Thanks for making us feel welcome.
Stayed 1 night in Nov 2023
Response from Manager on Nov 26, 2023
Hello Thomas,Thank you for your positive feedback about our hotel, we're glad to hear that you enjoyed your stay and appreciated our spacious rooms and clean pool. We apologize for the inconvenience you experienced with the lack of utensils during your Uber Eats order. Our team strives to provide exceptional service, and we're glad that our staff went above and beyond to assist you promptly. We look forward to welcoming you back on your future trips through the area.

10/10 Excellent

Maria Russell

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and answered all my questions especially when our dates got messed up! So nice!!
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello Maria Russell,Thank you for your kind words about our staff. We pride ourselves on providing excellent customer service and ensuring that all guest inquiries are handled promptly and professionally. We appreciate your feedback and hope to welcome you back for a flawless stay in the future.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Nov 17, 2023
Hello Gregory,Thank you for rating our hotel with a perfect score! We're thrilled to hear that you had an excellent stay with us. We strive to provide exceptional service and a comfortable environment for all our guests. Your feedback is greatly appreciated! We hope to welcome you back in the future for another outstanding experience.

6/10 Okay

Michael

Liked: Cleanliness
The reason was for the hot tub but it was broken 💔. Other than that it was alright.
Stayed 1 night in Nov 2023
Response from Manager on Nov 11, 2023
Hello Michael, Thank you for sharing your feedback about your recent stay at our hotel. We apologize for any inconvenience caused by the temporary issue with the hot tub. We appreciate your understanding and hope that you were able to enjoy other amenities and services during your visit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, great breakfast!
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Dear Guest,Thank you for sharing your positive experience with our hotel! We are delighted to hear that you found our beds to be comfortable and enjoyed our breakfast. We strive to provide a comfortable stay and delicious meals for our guests. We hope to welcome you back on your next visit.

10/10 Excellent

Mary

Stayed 1 night in Oct 2023
Response from Manager on Nov 16, 2023
Hello Mary,Thank you for taking the time to leave such a positive review of your recent stay with us. We are delighted to hear that you had a wonderful experience at our hotel. We strive to provide exceptional service and it is rewarding to know that we achieved this during your visit. Should you have any future travel plans, we would be honored to host you again.

10/10 Excellent

Alontae

Stayed 2 nights in Oct 2023
Response from Manager on Oct 27, 2023
Hello Alontae,Thank you for your exceptional rating! We appreciate your positive feedback and are thrilled that you had such a great experience at our hotel. We look forward to welcoming you back in the future!

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine place to stay for the night! No complaints!
Stayed 1 night in Oct 2023
Response from Manager on Oct 19, 2023
Hello Joseph,Thank you for your positive feedback! We're glad to hear that you had a pleasant stay with us. We hope to welcome you back in the future!

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Manager on Oct 19, 2023
Hello Holly,Thank you so much for your incredibly positive rating! We are thrilled that you had such an exceptional experience at our hotel. We hope to welcome you back soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The inn was great. Adequate breakfast. Clean, only thing needed was some new carpet. Was a few homeless folks around but no trouble.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 18, 2023
Hi Richard,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry about the condition of our carpet, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.

6/10 Okay

Donald

Liked: Cleanliness, staff & service, room comfort
Nose next door
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Hello Donald,We apologize for any inconvenience caused during your stay. Please provide further details so we can address your concerns accordingly.

6/10 Okay

David

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Needs better housekeeping
Staff friendly and attentive. Room was good. However, there were “crumbs” on the sheets when I pulled back the covers. At $250.00 dollars a night I expected clean sheets. Needs better housekeeping.
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Hello David,We apologize for the oversight and any inconvenience caused. Rest assured, we will address this issue with our housekeeping team to ensure a more thorough cleanliness in the future. Thank you for bringing this to our attention.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Would appreciate if your property had EV charging. It is becoming my number 1 consideration in a hotel.
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Hello Mark,Thank you for your feedback! We understand the importance of EV charging and will take this into consideration for future enhancements. We appreciate your support.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice room, bed and pillows were great. Bathtub needed work. Spray on coatings were coming off, looked terrible. Breakfast was great. Everything was ready early.
Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Dear Guest,Thank you for your feedback. We appreciate your compliments on the room and breakfast. We apologize for the issue with the bathtub and will address it immediately.