Lobby sitting area

Reviews of Days Inn by Wyndham Klamath Falls

2 out of 5
Days Inn by Wyndham Klamath Falls
3612 South Sixth, Klamath Falls, OR

Reviews

7.6

Good

Rating 10 - Excellent. 304 out of 1000 reviews" "
Rating 8 - Good. 366 out of 1000 reviews" "
Rating 6 - Okay. 188 out of 1000 reviews" "
Rating 4 - Poor. 84 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piles of debris in yard
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello Thomas, We're sorry to hear about your experience. We understand your concern and will address it with our team for further improvement. Your feedback is valuable to us as we strive to provide a positive stay for all our guests. Thank you for bringing this to our attention.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Quick and easy price is right
Stayed 1 night in Feb 2024
Response from Guest Relation Management on Feb 20, 2024
Hi Thomas,Thank you for sharing your feedback with us. We're pleased to hear that your experience with us was quick and easy and that you found our pricing to be reasonable. Providing a seamless and convenient experience for our guests is important to us, and we're glad to know that we met your expectations in this regard. We value your patronage and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s old school motel, good for a night’s stay.
Stayed 1 night in Feb 2024
Response from Guest Relation Management on Feb 20, 2024
Hi Sarah,We're glad to hear that you found our hotel suitable for a night's stay! Providing a comfortable and convenient experience for our guests, even if it's just for a short period, is important to us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another stay in the future.

10/10 Excellent

Alton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Relation Management on Jan 9, 2024
Hi Alton,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

8/10 Good

Karen H

The night shift man was aweful. The girl in the morning was a little challenging. The breakfast was nothing to rave about. The toast only toasted my bread on one side. The other options were cereal or waffles. It absolutely dumped snow so it was even more challenging.
Stayed 1 night in Jan 2024
Response from Raj on Jan 8, 2024
Hi Karen,Thank you for your feedback regarding your recent stay. My apologies for any inconveniences. I’m however a bit puzzled as we do not have any men working the night shift. If you would please be so kind to contact us so that we may address your concerns. Thank you so much.

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great. Its definitely where I will stay next time in the region. The room was so nicely setup.
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Kristyn,Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay and found the room to be well-appointed. We look forward to welcoming you back on your next visit to the region.

10/10 Excellent

Bry

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Manager on Jan 7, 2024
Hello Bry,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. We strive to provide outstanding service and create memorable stays for our guests. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back soon!

10/10 Excellent

Benjawan, Chatsworth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Guest Relation Management on Dec 28, 2023
Hi Benjawan,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Krista

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest day's inn my family has stayed at. Other than the lobby smelling of cigarette smoke, the place was clean and huge. Everything was nice. Overall the place was great
Stayed 1 night in Dec 2023
Response from Guest Relation Management on Dec 26, 2023
Hi Krista,Thank you for taking the time to share your feedback about your recent stay. We're thrilled to hear that your experience at our Days Inn was the nicest your family has had. We sincerely appreciate your positive comments about the cleanliness, size, and overall quality of the facilities. We will address the lobby smell issue promptly to ensure a more pleasant atmosphere for our guests. Thank you for choosing Days Inn, and we look forward to the opportunity to welcome you and your family back for another great stay.

4/10 Poor

Alexandria

Traveled with family
Disliked: Cleanliness, property conditions & facilities
If you really don’t care where you stay this is the place beds we’re comfortable. But clean it was not hair in bathtub just felt dirty walls filthy. The heater in our room was not plugged in so the room was 50 degrees never did warm up. Fan in bath room exposed. Looks like they are in the process of renovating or something.
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Alexandria,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comment about the comfortable beds. We understand the importance of cleanliness and will address your concerns with our housekeeping team. Regarding the temperature in the room, we apologize for any inconvenience caused. We will investigate the issue further to ensure it doesn't happen again. Thank you for bringing the exposed fan to our attention; we will rectify the situation promptly. We appreciate your patience and understanding during this process.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Guest Relation Management on Dec 1, 2023
Hi Gabriel,Thank you so much for awarding us a perfect rating! We're absolutely thrilled to hear that your experience at our hotel met your expectations. Providing an outstanding guest experience is our top priority, and your perfect rating is a fantastic acknowledgment of our team's efforts. We look forward to the pleasure of hosting you again and providing another exceptional experience.

6/10 Okay

Robin

Liked: Staff & service
Good value
Stayed 1 night in Nov 2023
Response from Guest Relation Management on Dec 1, 2023
Hi Robin,Thank you for choosing to stay with us, and we appreciate your feedback! We're delighted to hear that you found our hotel to be a good value during your stay. Ensuring that our guests receive great value for their experience is one of our primary goals. It's wonderful to know that our efforts in providing quality service and amenities have met your expectations. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 Good

Leigh

Stayed 1 night in Nov 2023
Response from Guest Relation Management on Dec 14, 2023
Hi Leigh,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

2/10 Terrible

Scott

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had stayed at this property about 8 years ago and it was nice, with a great breakfast. When we were in the area last week we remembered our previous experience, then read a lot of reviews claiming this was a good place to stay. What a mess. The hot tub and pool were closed without notice on the Expedia web site. There was no internet service, and although the staff was helpful, we were never able to obtain wi fi connectivity. Very frustrating. The property was and is in shambles, garbage strewn about. Our room, #219, was in poor repair, t v stand broken, sink flow barely working. All in all we were very disappointed and would not stay here again. Hope you choose wisely and differently also.
Stayed 1 night in Nov 2023
Response from Guest Relation Management on Nov 21, 2023
Hi Scott,Thank you for your feedback regarding your recent stay at our hotel. The issues you've mentioned, including the closure of the hot tub and pool without notice, lack of internet service, and the poor condition of your room, are unacceptable. We are committed to addressing these concerns promptly and will conduct a thorough investigation into the issues you've raised to ensure that necessary improvements are made. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Relation Management on Nov 13, 2023
Hello Guest,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable. Safe
Great bed, staff, and breakfast. Older place with faint odor that aired out quickly. Furniture finish is worn, but that's bettrr than if they replaced it and raised the price. Nicer and better price than simular brands. Only issue is HVAC unit was loud and hard to adjust. I'll probably come back because of the nice staff,safe feeling and comfortable beds' but bringing ear plugs.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 11, 2023
Dear Guest,Thank you for choosing to stay with us and for sharing your experience. We appreciate your kind words about our staff, breakfast, and comfortable beds. We apologize for any inconvenience caused by the HVAC unit, but we're glad that you found our staff helpful and enjoyed your overall stay. We value your feedback and hope to welcome you back again soon, this time with ear plugs.

8/10 Good

Edward

Stayed 1 night in Nov 2023
Response from Guest Relation Management on Nov 29, 2023
Hi Edward,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check associate pleasant and efficient.
Stayed 1 night in Nov 2023
Response from Manager on Nov 4, 2023
Hello Chris,Thank you for your feedback regarding our pleasant and efficient associates. We strive to provide exceptional service to all our guests and it's great to hear that our team met your expectations. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 1 night in Oct 2023
Response from Guest Relation Management on Oct 30, 2023
Hi Darlene,Thank you for your positive feedback regarding our breakfast. We're delighted to hear that you enjoyed it. Providing a good breakfast is important to us, and we're pleased to know that it met your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

4/10 Poor

frank

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So so breakfast and staff service
Stayed 1 night in Oct 2023
Response from Guest Relation Management on Oct 25, 2023
Hi Frank,Thank you for taking the time to share your feedback about your recent stay with us. Your feedback is important, and we will use it to address the areas that need improvement. Providing a better experience for our guests is our priority, and we will work diligently to enhance both our breakfast offerings and the service provided by our staff. We value your business and hope to have the opportunity to provide you with a more satisfactory experience in the future.

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Guest Relation Management on Oct 23, 2023
Hi Sean,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Excellent

Bruce

Stayed 1 night in Sep 2023
Response from Manager on Oct 14, 2023
Hello Bruce,Thank you for your exceptional rating! We are thrilled to have exceeded your expectations and look forward to welcoming you back soon.

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Staff & service, room comfort
Sad story about Klamath Falls, OR Days Inn
This was our 2 time to stay at the Klamath Falls, OR Days Inn. Two years ago, we stayed at this property and had a satisfactory experience, so we thought we'd stay again this year on our trip south to Arizona for the winter. Two years ago when we stayed here, we noticed a few "homeless-looking" people hanging around in front of some of the rooms. This year, there were many more of these types of people there. Enough to make us uncomfortable. We stayed in room 250 with trip. The room was clean and mostly comfortable. The big problem for me was that the TV was broken and we were not told when we checked in that there would be no TV in the room. What else do you do after a long days drive except relax in front of the TV and catch up on the days happenings. There was no offer to bring a working TV to our room, only "Sorry, there is nothing we can do" Sorry to you, Days Inn Klamath Falls, we won't be coming back to stay with you again.......
Stayed 1 night in Oct 2023
Response from Guest Relation Management on Oct 5, 2023
Hi Richard,We appreciate your feedback and sharing with us your concerns. Rest assured that this will be shared and reviewed with management for improvements in our process and operations. It has been and will always be our goal to continue providing only the best for our guests. We hope to have another chance to host you and impress you with our changes.

10/10 Excellent

SHARON, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Guest Relation Management on Oct 4, 2023
Hi Sharon,Thank you for taking the time to provide us with a 5-star rating for your recent stay at our hotel! We truly appreciate your positive feedback and are thrilled to know that you had a wonderful experience with us. Your satisfaction is our ultimate goal, and we are delighted that we met your expectations. We value your support and look forward to the opportunity to host you again in the future.

6/10 Okay

Jeannette E., Venice

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Not impressed with this property or the suite we booked -- the room wasn't terribly clean or well-lit. If traveling here again, the Best Western is a better choice for Klamath Falls though hard to access. Days Inn is in a rather sketchy area off a main drag and the nearby restaurant appeared to be closed. Disappointing.
Stayed 2 nights in Sep 2023
Response from Guest Relation Management on Sep 27, 2023
Hi Jeannette,Thank you for your feedback regarding your recent stay at our hotel. Providing a clean and comfortable environment is a top priority for us, and it's clear that we fell short in this regard during your stay. Your feedback is important to us, and we will take your comments into consideration as we work to improve our services and maintain higher standards of cleanliness and lighting in our rooms. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

2/10 Terrible

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no towels or sheets when we got our room would never stay again
Stayed 2 nights in Sep 2023
Response from Guest Relation Management on Sep 27, 2023
Hi Ryan,Thank you for your feedback regarding your recent stay at our hotel. The cleanliness and readiness of our rooms are top priorities, and it's clear that we fell short in this instance. We will review our housekeeping procedures to prevent such issues from happening in the future. Thank you for choosing our hotel, and we hope to have the opportunity to provide you with a much-improved experience in the future.

4/10 Poor

Gale

Traveled with partner
Room was clean. Frig and microwave were nice. Only negative thing was there were no chairs in the room???? Not sure why you have a desk but no chairs.
Stayed 1 night in Sep 2023
Response from Guest Relation Management on Sep 27, 2023
Hi Gale,Thank you for taking the time to share your feedback about your recent stay at our hotel. We're pleased to hear that you found your room clean and appreciated the amenities like the fridge and microwave. Your feedback is valuable, and we will review room configurations to ensure that our guests have the necessary furnishings for a comfortable stay. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay
Stayed 1 night in Sep 2023
Response from Manager on Sep 23, 2023
Hello Mark,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 Good

Gary

Stayed 1 night in Sep 2023
Response from Manager on Sep 23, 2023
Hello Gary,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relation Management on Sep 20, 2023
Hi Kim,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relation Management on Sep 18, 2023
Hi Steven,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

8/10 Good

Lino

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relation Management on Sep 18, 2023
Hi Lino,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

8/10 Good

Dore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast
Stayed 2 nights in Sep 2023
Response from Manager on Sep 17, 2023
Hello Dore,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our breakfast. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 Good

Dave

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relation Management on Sep 13, 2023
Hi Dave,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Excellent

Margie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a larger room without even asking, which we very much appreciated. Checking in when I was very tired was made a pleasant experience by the desk clerk.
Stayed 2 nights in Sep 2023
Response from Guest Relation Management on Sep 13, 2023
Hi Margie,We're delighted to hear about your positive experience during your recent stay at our hotel, especially the unexpected upgrade to a larger room. It's always our pleasure to make our guests' stay as comfortable and enjoyable as possible, and we're thrilled that this gesture added to your satisfaction. Additionally, we're pleased to hear that the desk clerk made your check-in experience a pleasant one, especially when you were tired. Our team takes pride in providing excellent service, and it's heartwarming to know that their efforts were noticed. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

2/10 Terrible

Linda

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The light switch was broken and the shower has mold. The room has a smell. I was only staying 1 night otherwise I would have left and went to a different hotel
Stayed 1 night in Sep 2023
Response from Guest Relation Management on Sep 11, 2023
Hi Linda,We take your feedback seriously, and we will address these issues immediately to ensure they do not happen again in the future. Our maintenance and housekeeping teams will work diligently to repair the light switch, remove the mold, and eliminate any unpleasant odors in the room. We appreciate your patience and understanding, and we hope you will consider giving us another opportunity to provide you with a much-improved stay in the future.

10/10 Excellent

Nicole

Traveled with partner
Liked: Amenities
The staff was incredible! Very helpful and friendly
Stayed 1 night in Sep 2023
Response from Guest Relation Management on Sep 6, 2023
Hi Nicole,Thank you for your kind words regarding our staff. We're delighted to hear that you had an incredible experience during your stay, and that our team was exceptionally helpful and friendly. Providing exceptional service and ensuring our guests feel welcome and supported are top priorities for us, and your feedback is greatly appreciated. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

6/10 Okay

Steve

Liked: Cleanliness, staff & service
The people were very helpful and courteous trying to fix a double booking problem.
Stayed 1 night in Sep 2023
Response from Guest Relation Management on Sep 6, 2023
Hi Steve,Thank you for sharing your positive experience with our staff. We're pleased to hear that our team was helpful and courteous in resolving a double booking issue during your stay. Our team is dedicated to providing excellent service and ensuring that any concerns or issues are addressed promptly and to the best of their ability. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Mychelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smiling Faces
We stayed here one night and had a nice big comfortable room. The breakfast in the lobby (included in the price) was a really nice extra. The front desk people were very helpful in accommodating our request for a room on the first floor.
Stayed 1 night in Aug 2023
Response from Guest Relation Management on Aug 30, 2023
Hi Mychelle,Thank you for sharing your wonderful experience from your recent stay with us. It's fantastic to know that your room was spacious and comfortable, providing you with a pleasant stay. We're also glad you appreciated the added value of our complimentary breakfast in the lobby; we believe that such offerings contribute to a more enjoyable experience for our guests. Our front desk team is dedicated to ensuring your comfort, and we're delighted to hear that they were able to accommodate your request for a room on the first floor. Your positive feedback reinforces our commitment to providing exceptional service. Thank you for choosing to stay with us, and we look forward to serving you again in the future.

6/10 Okay

Jolene

Traveled with partner
Disliked: Property conditions & facilities
Run down, but bed was comfortable. Not a great area, but appropriate for the price.
Stayed 1 night in Aug 2023
Response from Guest Relation Management on Aug 29, 2023
Hi Jolene,Thank you for sharing your feedback on your recent stay at our hotel. We appreciate your honesty in describing your experience. We're pleased to hear that you found the bed comfortable and that you felt the price was appropriate for the area and the condition of the hotel. We understand the importance of maintaining our accommodations and providing a comfortable environment for our guests. Your comments will be taken into consideration as we continue to work on improvements to enhance our guests' experiences. We value your feedback and hope to have the opportunity to serve you again in the future.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia completely dropped the ball and never confirmed my reservation for 2 rooms with the property. The staff was courteous, patient, and very accommodating even after the poor job Expedia did with not confirming my reservation.
Stayed 1 night in Aug 2023
Response from Manager on Sep 2, 2023
Hello Mike,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff and your insights regarding our property. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Excellent

Michael

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here went above and beyond to accommodate my family and I and were so courteous and thoughtful. The rooms were very clean, well kept and comfortable. I will certainly be staying here again if I come through here again.
Stayed 1 night in Aug 2023
Response from Manager on Aug 27, 2023
Hello Michael,On behalf of our entire staff, we thank you for your business and for your comments regarding our staff. We hope to see you again to deliver you with a 5 star experience.

8/10 Good

jeff

Stayed 1 night in Aug 2023
Response from Guest Relation Management on Sep 11, 2023
Hi Jeff,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

10/10 Excellent

Natalie

Stayed 1 night in Aug 2023
Response from Guest Relation Management on Sep 11, 2023
Hi Natalie,Thank you for giving us a 5-star rating! It's a great honor to receive such a high rating, and we're delighted to have met and exceeded your expectations. Once again, thank you for choosing to stay with us, and we look forward to the pleasure of serving you again in the future.

8/10 Good

praveen

Stayed 1 night in Aug 2023
Response from Guest Relation Management on Aug 22, 2023
Hi Praveen,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

10/10 Excellent

margie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Aug 20, 2023
Hello margie,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Good

Janet

Liked: Staff & service, room comfort
Friendly staff, but room not up to par.
Soap dispensers falling off the wall, microwave was dirty and the toilet seat was not cleaned properly. The staff was very friendly. This place needs some attention and upgrades.
Stayed 1 night in Aug 2023
Response from Guest Relation Management on Aug 31, 2023
Hi Janet,We are disappointed to learn about the issues you encountered during your stay, including the soap dispensers, the microwave, and the cleanliness of the toilet seat. Please rest assured that we take your concerns seriously, and we are taking immediate actions to address these issues. Our maintenance and housekeeping teams are working diligently to rectify these matters and ensure that they do not recur. On a positive note, we're pleased to hear that you found our staff to be friendly. Delivering excellent customer service is a priority for us, and we're glad that our team was able to make a positive impact on your stay. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 Good

Angel

Stayed 1 night in Aug 2023
Response from Guest Relation Management on Sep 6, 2023
Hi Angel,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

6/10 Okay

Troy

Business traveler, Traveled with partner
Disliked: Amenities
The person that checked us in did not want to give us a Wyndham points we thought it was the Wyndham hotel. Our mistake
Stayed 1 night in Aug 2023
Response from Guest Relation Management on Aug 31, 2023
Hi Troy,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

4/10 Poor

CHARLES

Stayed 1 night in Aug 2023
Response from Guest Relation Management on Aug 15, 2023
Hi Charles,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.