Ratings based on 288 Verified Reviews

4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Barbara

Super nice and super helpful

Posted Mar 27, 2017
Rooms clean and comfortable. Breakfast good. Staff provided super helpful hints about road conditions during inclement weather (mix of rain and snow)...saving us hours because we weren't locals and didn't know how to interpret weather reports.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not bad

Posted Mar 8, 2017
It was good, nothing terrible and nothing amazing. Decent place to stay for a night on your way through.
Comment from Hotel Management
Mar 13, 2017 by Office Manager, Hotel Management
It makes us smile when we hear our Guests had a good stay and provide feedback. Thank you again and we look forward to seeing you in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from windsor ca

Good place to stay.

Posted Feb 28, 2017
Birding trip to Klamath Refuge and surounding area. Breakfast included so no need to have long wait for service/check. Room quiet, heating great. only down is pillows on bed.
Comment from Hotel Management
Mar 1, 2017 by Front Desk, Hotel Management
Thank you for your recent feedback from your stay with us at the Holiday Inn Express & Suites in Klamath Falls, Oregon. We are very happy that your stay with us was a great one. We look forward to having you back at the property on your next trip to Klamath Falls, Oregon. Have a great day.
3 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Or

Probably the nicest hotel in Klamath Falls.

Posted Feb 27, 2017
Clean, comfortable room. Excellent staff. It's located near Nibbly's which is the best place to eat in K Falls.
Comment from Hotel Management
Feb 27, 2017 by Front Desk, Hotel Management
Thank you very much for your positive feedback and reviews of our location. We enjoy showing our team the great feedback and reviews our guest leave for them.
5 out of 5
by James

Comfortable like home!

Posted Dec 25, 2016 on Hotels
It was comfortable and clean! The bed was so comfortable after a rough day!
Comment from Hotel Management
Jan 1, 2017 by General Manager, Hotel Management
Dear James, Thank you for your recent feedback from your stay with us at the Holiday Inn Express & Suites in Klamath Falls, Oregon. We are very happy that your stay with us was a great one. We look forward to having you back at the property on your next trip to Klamath Falls, Oregon. Have a great day.
3 out of 5
by Ronald

Convenient and clean, but misses the mark

Posted Dec 22, 2016 on Hotels
The greeting attendant was great. At checkout the person at the counter refused to give me a paper receipt. The room was clean and quiet but did not have a black-out blind so we endured the street lights blasting in on both nights. The result was little sleep. Upon check out it had snowed overnight and then frozen. The parking lot was a sheet of ice. I fell while going to my car. No ice melt had been put down. It was about 9AM. The restaurant that somewhat shares ½ of the lot was putting down ice melt for its impending customers. The location was conveniently located but difficult to enter the property because of the road network which does not allow for turning across opposite travel lanes.
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Dear Ronald, We are sorry that when you book online and pay for the room at hotels.com they provide your receipt to you directly. We are sad that we missed the mark on your stay we hope you will try us again on the next visit to Klamath falls .
5 out of 5
by A verified traveler

Posted Dec 8, 2016 on Hotels
The room was very clean and comfortable. I would definitely stay here again.
Comment from Hotel Management
Dec 11, 2016 by General Manager, Hotel Management
We do have the friendliest staff and one of the most amazing housekeeping teams. Thank you for your positive feedback and for choosing our hotel property. If you decide to return to Klamath Falls, please consider our location once more
2 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
I was so disappointed. The bed was not comfortable at all and the pillows were all lumpy. Both needed to be replaced. I was excites to take my 3 year old swimming in December in the indoor pool but the pool was not warm enough and I was freezing! Staff was polite and the breakfast was very good.
Comment from Hotel Management
Dec 11, 2016 by General Manager, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies that the bed was not up to your standards providing little sleep. Our indoor heated pool is set to 86 degrees. We are always looking to improve our property to ensure your stay is comfortable so we truly appreciate your feedback. Rest assured that these issues will be addressed. We value your business and welcome the opportunity to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to freeway with helpful staff.

Posted Dec 5, 2016 on Orbitz
Convenient location in SW WY for business travel. Also good choice of late night arrival microwaveable dinners at reasonable price.
Comment from Hotel Management
Dec 7, 2016 by Front Desk Manager, Hotel Management
Thank you very much for your positive feedback and reviews of our location. We enjoy showing our team the great feedback and reviews our guest leave for them.
5 out of 5
by A verified traveler

Great Hotel for the price

Posted Dec 1, 2016 on Hotels
This was a stop over for our trip to Bend Oregon, great hotel clean and friendly. Breakfast staff was wonderful. would stay again
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
We do have the friendliest staff and one of the most amazing housekeeping teams. Thank you for your positive feedback and for choosing our hotel property. If you decide to return to Klamath Falls, please consider our location once more.