Ratings based on 340 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2017
We had a great stay. Rooms were clean and updated. The indoor heated pool was a fun amenity for the whole family after a long drive. Breakfast was included and was a good variety.
Comment from Hotel Management
Oct 18, 2017 by Front Office Manager, Hotel Management
Thank you for your recent feedback from your stay with us at the Holiday Inn Express & Suites in Klamath Falls, Oregon. We are very happy that your stay with us was a great one. We are glad to hear that you enjoyed our complimentary Express Start breakfast. We look forward to having you back at the property on your next trip to Klamath Falls, Oregon. Have a great day.
4 out of 5
by A verified traveler

Posted Sep 14, 2017
it was in a nice area. friendly hotel staff. nice room. it was a quick stop for us so we didn't see the tow. no complaints.
Comment from Hotel Management
Sep 24, 2017 by Front Office Manager, Hotel Management
We do have the friendliest staff and one of the most amazing housekeeping teams. Thank you for your positive feedback and for choosing our hotel property. If you decide to return to Klamath Falls, please consider our location once more.
4 out of 5
Recommended
for Everyone
by A verified traveler

Cold rooms

Posted Sep 11, 2017
New heating and cooling system was not working do to the failure of the installation manuals directions. Thanks to the Maintenance man Troy we were able to send a comfortable night at the hotel.
Comment from Hotel Management
Sep 24, 2017 by Front Office Manager, Hotel Management
Thank you very much for your positive feedback and reviews of our location. We enjoy showing our team the great feedback and reviews our guest leave for them.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel.

Posted Aug 19, 2017
Location: Convenient location for our trip to Crater Lake and the Lava Beds.
Great stay, they picked us up at the train station, very helpful with driving directions to local sites and restaurants. Very good breakfast and comfortable beds. The pool and spa were very clean and well maintained, look forward to staying there again.
Comment from Hotel Management
Aug 28, 2017 by Front Office Manager, Hotel Management
We do have the friendliest staff and one of the most amazing housekeeping teams. We are glad you enjoyed the indoor pool and spa. Thank you for your positive feedback and for choosing our hotel property. If you decide to return to Klamath Falls, please consider our location once more.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in Good Location

Posted Jul 27, 2017
Staff is always pleasant at this hotel always there to help. I don't know where this hotel gets its bacon but I would come back just for that.
Comment from Hotel Management
Aug 28, 2017 by Front Office Manager, Hotel Management
Dear guest, we appreciate your feedback and we are glad to hear our location suited your needs and that you enjoyed our complimentary Express Start breakfast. We get our bacon from Sysco Foods then serve it with love. See you soon
5 out of 5
by A verified traveler

Perfect for an overnight stay

Posted Jul 18, 2017 on Hotels
Super friendly staff! Clean rooms. Updated nicely. Location is ok. A short 5 minute drive to nice restaurants. Pool is tiny but enough for the kids to burn some energy. Very quiet. Only issue is the super soft beds! Overall though highly recommend.
Comment from Hotel Management
Aug 28, 2017 by Cathy, Hotel Management
Thank you for your recent feedback from your stay with us at the Holiday Inn Express & Suites in Klamath Falls, Oregon. We are very pleased that your stay with us at the hotel was a great one for you. The staff here at the hotel try to make each guests stay a comfortable one. We look forward to having you back at the hotel on your next visit, have a great day.
4 out of 5
by John

Nice stay in Klamath Falls

Posted Jul 14, 2017 on Hotels
Probably the best hotel in Klamath Falls, and the Sizzler is right next door. Convenient to Crater Lake.
Comment from Hotel Management
Aug 28, 2017 by Cathy, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and Super Friendly Staff

Posted Jul 7, 2017
The room was the perfect size for the 5 of us and its location was great. It was close to everything and walkable to a few stores.
Comment from Hotel Management
Aug 28, 2017 by Front Office Manager, Hotel Management
It makes us smile when we hear our Guests had a good stay and provide feedback. Glad our double queen suite was a great room for you all. Thank you again and we look forward to seeing you in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from sf, ca

Bed is a bit too soft. Otherwise nice and clean ro

Posted Jul 7, 2017
Pros: Location and large room
Cons: Air conditioning is a bit loud
Location: Great location for going to crater lake next day
Good location. Nice clean room. The air conditioning is a bit loud.
Comment from Hotel Management
Aug 28, 2017 by Front Office Manager, Hotel Management
Thank you for your recent feedback from your stay with us at the Holiday Inn Express & Suites in Klamath Falls, Oregon. We are very happy that your stay with us was a good one. The staff at the hotel always do their best to meet each guests needs. Our engineer team has looked into the issues and they have been resolved. We look forward to having you return to the property on your next trip through Klamath Falls, Oregon. See you soon and have a great day.
5 out of 5
by Rickie

Posted Jul 6, 2017 on Hotels
Comment from Hotel Management
Aug 28, 2017 by Cathy, Hotel Management
Thank you for a 5 star review