Ratings based on 325 Verified Reviews

4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in Good Location

Posted Jul 27, 2017
Staff is always pleasant at this hotel always there to help. I don't know where this hotel gets its bacon but I would come back just for that.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and Super Friendly Staff

Posted Jul 7, 2017
The room was the perfect size for the 5 of us and its location was great. It was close to everything and walkable to a few stores.
4 out of 5
Recommended
for Everyone
by A verified traveler from sf, ca

Bed is a bit too soft. Otherwise nice and clean ro

Posted Jul 7, 2017
Pros: Location and large room
Cons: Air conditioning is a bit loud
Location: Great location for going to crater lake next day
Good location. Nice clean room. The air conditioning is a bit loud.
5 out of 5
Recommended
for Everyone
by A verified traveler from S.Korea

Great Hotel with wide space

Posted Jun 27, 2017
Pros: clean and enough space
Cons: parking lot space
Location: near good restaurant,malls
Hotel located very calm place. The room is very quite and has enough space. but less parking space.
Comment from Hotel Management
Jun 29, 2017 by Front Office Manager, Hotel Management
We appreciate you choosing our hotel on your recent visit to our city. Customer Service is our #1 priority and when we receive feedback such as yours, it makes our DAY! Thank you for taking the time to share your experience!
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Very Nice hotel! Clean and friendly staff!

Posted Jun 24, 2017
Nice and quite! Will stay again ! 😊 Very good location, close to downtown which is lovely!!
Comment from Hotel Management
Jun 29, 2017 by Front Office Manager, Hotel Management
We do have the friendliest staff and one of the most amazing housekeeping teams. Thank you for your positive feedback and for choosing our hotel property. If you decide to return to Klamath Falls, please consider our location once more.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2017
It was a nice clean stop on our route. Small but nice pool for the kids.
Comment from Hotel Management
Jun 29, 2017 by Front office Manager, Hotel Management
It makes us smile when we hear our Guests had a good stay and provide feedback. Thank you again and we look forward to seeing you in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay.

Posted Jun 12, 2017
Great place to stay. Very clean. Great service. Very good and tasty breakfast.
Comment from Hotel Management
Jun 29, 2017 by Front Office Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2017
Very friendly and attentive staff. Nice breakfast selection
Comment from Hotel Management
Jun 7, 2017 by Denise Woodland- General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable hotel

Posted Jun 4, 2017
Room was very nice. The had a fun pool. Beds were fantastic! Get a wonderful nights sleep!
Comment from Hotel Management
Jun 4, 2017 by Front Office Manager, Hotel Management
Thank you for your recent feedback from your stay with us at the Holiday Inn Express & Suites in Klamath Falls, Oregon. We are very happy that your stay with us was a good one. The staff at the hotel always do their best to meet each guests needs. We look forward to having you return to the property on your next trip through Klamath Falls, Oregon. See you soon and have a great day.
5 out of 5
Recommended
for Everyone
by A verified traveler from az

Great staff

Posted Jun 3, 2017
It was a nice big room. The only thing is the shower in room 312 could use a little love. A good scrubbing with bleach will rid the south west lower corner of the beginning of mold. We have stayed there before and will again The breakfast lady works so hard and takes obvious pride in her work as does the whole staff
Comment from Hotel Management
Jun 4, 2017 by Front Office Manager, Hotel Management
Dear guest, We appreciate your feedback and we are glad to hear our location suited your needs and that you enjoyed our complimentary Express Start breakfast. We do however deeply apologize for the inconveniences you experienced during your stay. We have looked into the issue and can assure you it is being resolved. Thank you again and we hope you will stay with us again so we can provide you with the clean quality rooms that we are known for.