Ratings based on 564 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Visit daughter at Oregon Tech

Posted Mar 13, 2017
Pros-Clean, hot breakfast, good price, hot tub, quiet location even though close to train (didn't hear train) Cons-bed not the most comfy but ok -thin walls -smell of marajuana coming in open window from outside (not hotel's fault) we shut window and was fine.
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Our thanks for reviewing your stay at the Microtel Inn & Suites Klamath Falls. We are glad to know our location worked well for you and that you liked our facilities. We appreciate you mentioning the great value we offer. We hope you will come and visit us again soon. Kind Regards, Rachel Patel, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy access

Posted Feb 19, 2017
It was a good place to stay, close to just about anything you might want
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
We're glad that you enjoyed your stay at the Microtel Inn & Suites Klamath Falls and we thank you for publicly sharing your wonderful comments. We are pleased to know you rested well and loved our convenient location. We hope you will stay with us again the next time you're in this area! Kind Regards, Rachel Patel, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Alturas, Ca.

Great place to stay in Klamath Falls, OR.

Posted Feb 4, 2017
Pros: Everything
Cons: Nothing
Location: There is a bowling alley a short walk from the Microtel Inn and a restaurant in the same building. The Inn gave us a pass for one free game of bowling
We got to Klamath Falls, OR. Early and they got us into our room right away. They had fresh baked cookies which were wonderful. They also asked if we like bowling and we said yes so they asked if we would like free bowling passes. They gave us two passes one game per person per day. The room was excellent!
Comment from Hotel Management
Feb 5, 2017 by General Manager, Hotel Management
Robert, thank you for choosing to stay at our hotel and for taking the time to write your wonderful review. We're delighted to know you loved your comfortable room and that you were able to take advantage of our convenient location and the special touches we provide. It was our pleasure hosting you, and we hope you'll stay at the Microtel Inn & Suites every time you are in Klamath Falls. Kind Regards, Rachel Patel, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

More than satisfactory

Posted Jan 13, 2017
We were running late and knew we would miss our check-in deadline. I called the hotel and they were extremely nice, had my reservation in front of them and said there would be no problem if we arrived late since I had called. Check in was quick and easy and the lady checking me in gave me cookies! (I was hungry, we got in after midnight and she was very nice) Small room and perfect for a quick stop over on our way to see family, clean and we'll kept.
Comment from Hotel Management
Jan 15, 2017 by General Manager, Hotel Management
Thank you for staying at the Microtel Inn & Suites Klamath Falls and sharing great comments about our staff, especially front-desk associates. Our goal is to make every guest feel as comfortable as possible while being away from home, so we are glad you experienced that while you were here. I will share your wonderful comments with my staff to recognize them for their excellent service. We hope you will stay with us again the next time you are passing through. Kind Regards, Rachel Patel, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2016
Great value, really nice staff. Have stayed there twice now and definitely would again.
Comment from Hotel Management
Dec 17, 2016 by General Manager, Hotel Management
We were glad to have you as our guest at the Microtel Inn & Suites Klamath Falls once again. It is great to read that you were impressed with our courteous associates and the great value we offer for the price. Thank you again for being our valued guest. We look forward to your next stay with us soon. Kind Regards, Rachel Patel, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and quiet

Posted Nov 28, 2016
Pros: Quiet
Location: At first I did not realize what was nearby. My second stay I found a Wal-Mart, and several restaurants less than a mile away.
All was nice and comfortable. The breakfast was a good variety. The room was clean and staff was more than helpful for my needs
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
On behalf of my team, thank you for taking the time to post such wonderful feedback about the Microtel Inn & Suites in Klamath Falls. We're so happy your second stay was enjoyable and you loved our location, the service from our associates and our breakfast offerings. We look forward to having you back the next time you are in the area. Kind Regards, Rachel Patel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Relaxing stop

Posted Nov 22, 2016
Pros: Reasonably priced. Enjoyed the surprise of afternoon warm cookies in the lobby.
Cons: We thought perhaps walls are a little thin. Could hear conversations in room next door. Spring loaded doors also created a fair amount of noise.
Location: Easy to find. Near train tracks but we did not find that a problem. Aplenty well.
Very friendly and accommodating staff. Enjoyed a large hot breakfast. Some other experiences at other hotels left us wishing for a microwave to heat the food. So it was nice to have a hot meal. Enjoyed the surprise of afternoon warm cookies in the Lobby.
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Thank you for staying at the Microtel Inn & Suites Klamath Falls and posting a review about your experience. We are happy that you liked our affordable rates, friendly associates and the breakfast we serve. However, we are sorry that you were disturbed by the noise from other guests at the hotel. Our front desk is staffed 24 hours a day, so we would have been happy to address this issue if you had alerted us. It was a pleasure to have you as our guest, and we hope to see you again on your next visit to Klamath Falls. Kind Regards, Rachel Patel, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel close to shopping, food.

Posted Nov 19, 2016
Pros: Looked rather new, bed a bit uncomfortable, room in good shape.
Cons: Better training on "chip" security credit card processing for desk clerks.
Location: Plenty of shopping and eating close, rather noisy bar/casino next door.
Hotel fine, hotel staff not very efficient. Rooms nice.
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
Thank you for staying at the Microtel Inn & Suites Klamath Falls. We are happy that you liked our property and our convenient location. However, we apologize for the less than stellar service you received from our staff. We have shared your concerns with them and corrective action is being taken. It was a pleasure to have you as our guest, and we hope to see you again on your next visit to Klamath Falls. Kind Regards, Rachel Patel, General Manager
5 out of 5
by A verified traveler

Friendly, clean, and comfy

Posted Nov 19, 2016 on Hotels
We had a comfortable small room, for just the two of us.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
We are glad you stayed with us at the Microtel Inn & Suites Klamath Falls and that you got a great night's sleep. It's a priority for us to get the basics right by making sure that every guest has clean and comfortable accommodations with nice amenities. Thanks for being our guest and for taking the time to share a positive review. We hope that you'll stay with us again! Kind Regards, Rachel Patel, General Manager
5 out of 5
by A verified traveler

Posted Nov 13, 2016 on Hotels
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Thank you so much for the terrific ratings regarding your stay at the Microtel Inn & Suites Klamath Falls. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Kind Regards, Rachel Patel, General Manager