Ratings based on 549 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Comfortable and quiet

Posted Nov 28, 2016
Pros: Quiet
Location: At first I did not realize what was nearby. My second stay I found a Wal-Mart, and several restaurants less than a mile away.
All was nice and comfortable. The breakfast was a good variety. The room was clean and staff was more than helpful for my needs
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
On behalf of my team, thank you for taking the time to post such wonderful feedback about the Microtel Inn & Suites in Klamath Falls. We're so happy your second stay was enjoyable and you loved our location, the service from our associates and our breakfast offerings. We look forward to having you back the next time you are in the area. Kind Regards, Rachel Patel General Manager
4 out of 5
by A verified traveler from US

Relaxing stop

Posted Nov 22, 2016
Pros: Reasonably priced. Enjoyed the surprise of afternoon warm cookies in the lobby.
Cons: We thought perhaps walls are a little thin. Could hear conversations in room next door. Spring loaded doors also created a fair amount of noise.
Location: Easy to find. Near train tracks but we did not find that a problem. Aplenty well.
Very friendly and accommodating staff. Enjoyed a large hot breakfast. Some other experiences at other hotels left us wishing for a microwave to heat the food. So it was nice to have a hot meal. Enjoyed the surprise of afternoon warm cookies in the Lobby.
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Thank you for staying at the Microtel Inn & Suites Klamath Falls and posting a review about your experience. We are happy that you liked our affordable rates, friendly associates and the breakfast we serve. However, we are sorry that you were disturbed by the noise from other guests at the hotel. Our front desk is staffed 24 hours a day, so we would have been happy to address this issue if you had alerted us. It was a pleasure to have you as our guest, and we hope to see you again on your next visit to Klamath Falls. Kind Regards, Rachel Patel, General Manager
4 out of 5
by A verified traveler from US

Nice hotel close to shopping, food.

Posted Nov 19, 2016
Pros: Looked rather new, bed a bit uncomfortable, room in good shape.
Cons: Better training on "chip" security credit card processing for desk clerks.
Location: Plenty of shopping and eating close, rather noisy bar/casino next door.
Hotel fine, hotel staff not very efficient. Rooms nice.
Comment from Hotel Management
Nov 20, 2016 by General Manager, Hotel Management
Thank you for staying at the Microtel Inn & Suites Klamath Falls. We are happy that you liked our property and our convenient location. However, we apologize for the less than stellar service you received from our staff. We have shared your concerns with them and corrective action is being taken. It was a pleasure to have you as our guest, and we hope to see you again on your next visit to Klamath Falls. Kind Regards, Rachel Patel, General Manager
5 out of 5
by A verified traveler from US

Nice Stay. Really recommend

Posted Nov 1, 2016
Pros: ALL HBO CHANNELS LOVED IT. INDOOR JACUZZI NICE AND REAL. REAL SHORT PLEASANT STAY, WILL DEFINITELY COME BACK NEXT YEAR.
Cons: Breakfast too basic but good. staff a little rude no biggie, cleaning ladies were very friendly.
Location: Working at Tulelake, CA. Crater Lake 1.5 hours away.
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Thank you for staying at the Microtel Inn & Suites Klamath Falls and for sharing comments online. We are pleased to read you loved our convenient location and our on-site facilities, and that our breakfast offerings were acceptable to you. We appreciate you recommending us online and hope to have you back with us soon. Kind Regards, Rachel Patel, General Manager
2 out of 5
by A verified traveler from US

Noisy!

Posted Oct 18, 2016
We were in this hotel for a quick overnight on Sunday, Oct 16th. There is evidently very little sound insulation between rooms, as we could hear other room's conversations, hall passages, TV shows and bathroom usage clearly. This was exacerbated by a bunch of early (5 am) starters, so their noise served as our alarm clock. I would not recommend this hotel for anyone that wanted a good night's sleep. For the price, we overpaid for what we got.
Comment from Hotel Management
Oct 21, 2016 by General Manager, Hotel Management
We appreciate your recent visit and review. Please accept our apologies for the noise issue you described. We will certainly share these comments with the appropriate contacts in an effort to address any necessary changes. Thank you for bringing this to our attention and we hope to host you again soon. Kind Regards, Rachel Patel - General Manager
5 out of 5
by A verified traveler from Central California

Posted Oct 10, 2016
Very good place to sleep. Very clean. I will stay there next time i am in town.
Comment from Hotel Management
Oct 11, 2016 by General Manager, Hotel Management
Thanks so much for the fabulous review! We are so happy that you rested well and everything was just right for you. Reviews like yours make our jobs even more rewarding. We appreciate your business and look forward to your next stay at the Microtel Inn & Suites Klamath Falls. Kind Regards, Rachel Patel General Manager
3 out of 5
by A verified traveler from York

Typical motel

Posted Sep 28, 2016
Friendly and helpful staff on reception Room clean and has everything you need if travelling Standard motel breakfast
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Thank you for staying at the Microtel Inn & Suites Klamath Falls and for sharing your comments online. We are happy that you liked your clean room, our friendly staff and the breakfast we serve. It was our pleasure serving you, and we hope to welcome you back soon. Kind Regards, Rachel Patel, General Manager
4 out of 5
by A verified traveler from Stanley, Idaho

Efficient hotel for short stay

Posted Sep 11, 2016
Pros: Comfortable beds and friendly staff.
Passing through town on the way from Mendocino to Boise. The hotel offers a clean, pleasant place to stay on the edge of town. Rooms are quite small, European style, but offer everything needed for a short stay. Space is well organized. Indoor hot tub is nice, along with indoor/outdoor pool. Continental breakfast was fine, but not fancy.
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
We're glad that you enjoyed your stay at the Microtel Inn & Suites Klamath Falls and we thank you for publicly sharing your kind comments. We are pleased to read you rested well, and that you loved the comfortable beds in your room. We also appreciate your kind comments regarding our welcoming associates as well as our breakfast offerings. Thanks again for taking the time to post your comments, and we hope to have you back soon! Kind Regards, Rachel Patel, General Manager
4 out of 5
by A verified traveler from Santa Clara

Excellent hotel

Posted Sep 8, 2016 on Hotels
The hotel is great and services are professional
Comment from Hotel Management
Sep 10, 2016 by General Manager, Hotel Management
Thank you for staying at the Microtel Inn & Suites Klamath Falls and for sharing your comments online. Our goal is to make every guest feel as comfortable as possible while being away from home, so we are glad you experienced that while you were here. We will share your wonderful comments with our team to recognize them for their excellent service. We hope you will stay with us again the next time you are passing through. Kind Regards, Rachel Patel, General Manager
3 out of 5
by A verified traveler

just ok

Posted Sep 6, 2016
the rooms were very small but had a great view of mount hood
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Thank you for your review. We are pleased that you liked the excellent view from your room. However, we regret that you were unhappy with the size of your suite. We have rooms of various configuration and will try our best to accommodate you in one that meets your needs. We hope to have another opportunity of welcoming you back the next time that you return to Klamath Falls. Kind Regards, Rachel Patel, General Manager