Ratings based on 635 Verified Reviews

4.0 out of 5
82% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

It was great.

Posted Oct 31, 2017
Pros: It was close to where we live.
Cons: Our stay to be longer next time.
Location: It was clean and quite.
My husband and I will be going back again. I don't have anything I wish to add it is private. I can say we had a great time.
Comment from Hotel Management
Oct 31, 2017 by General Manager, Hotel Management
Thank you for staying at the Microtel Inn & Suites Klamath Falls and for posting a review about your excellent experience. We are so delighted to read that you loved your well-appointed room and our ideal location. It was a pleasure having you as our guest, and we hope to see you again soon. Kind regards, Rachel Patel, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Klamath Falls, OR

Nice facility

Posted Oct 12, 2017
However, the room size was smaller than what I'd consider a 'normal/average' room to be...... Other than that comment, nice facility.
Comment from Hotel Management
Oct 16, 2017 by General Manager , Hotel Management
Gene, thank you for being our guest at the Microtel Inn & Suites Klamath Falls. We are glad you had a good experience and liked most of our offerings during your stay. However, I am sorry you weren’t satisfied with the size of your room. We hope you’ll choose to stay with us again when your travels bring you back to our area. Kind regards, Rachel Patel, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from BC

Nice, new hotel next to bowling alley

Posted Oct 12, 2017
Overall clean. Hotel staff wasn't friendly upon check-in and the choice of tv in the main lobby was quite questionable. The pool was not open which was a bit disappointing for the kids. The breakfast in the morning was tasty however, there was no coffee brewed when we arrived to eat. When we asked front desk staff she seemingly ignored the numerous requests from many guests. She continued to stare at a computer screen while guests were getting frustrated and walked out. It took about a half hour before anyone started to brew a pot of coffee. Not a huge deal but disappointing when you are trying to get on the road.
Comment from Hotel Management
Oct 14, 2017 by General Manager, Hotel Management
Lisa, thank you for your review. We're pleased that you enjoyed your overall stay and liked our well-maintained hotel. However, I apologize for the inconvenience you had. Your concerns are shared with our front desk staff to treat our guests with the warmth they deserve. Please give us a chance to provide you with a much better stay in the near future. Kind regards, Rachel Patel, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from York

Reasonable hotel

Posted Sep 30, 2017
Pros: Staff helpful and friendly free wifi room has microwave and fridge if needed
Stayed here a year ago and sadly the hotel hasn't worn well. Furnishings are worn and chipped. Friendly and welcoming staff Well equipped and comfortable room Reasonable section of breakfast items Fitness room is not on site
Comment from Hotel Management
Sep 30, 2017 by General Manager , Hotel Management
Jason, thank you for returning to our hotel and reviewing your experience. We are glad you liked your well-maintained room and the courteous service from our associates. However, I apologize as we couldn’t live up to your expectations for an excellent stay. Your feedback will be shared with appropriate individuals in our organization. We hope the positive aspects of your stay made up for this and that you will come back to see us again on your next visit to our area. Kind regards, Rachel Patel, General Manager
2 out of 5
by A verified traveler from sd

70 dollar room for 150

Posted Sep 28, 2017
Cheap amenities. Lit like an office. No comfortable chair
Comment from Hotel Management
Sep 30, 2017 by Guest Relations, Hotel Management
Dear Guest, We are so sorry that your stay was not very pleasant. Our main goal is that all guests enjoy their time with us, and leave with a great experience behind them. We thank you for your review and for being our guest. Sincerely, Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Courteous staff and clean

Posted Sep 24, 2017
The staff were very accommodating and were helpful whenever possible. I understand the hotel has been there a few years, but it is very well maintained. Safe with a decent variety of places to eat and shop within short driving distance.
Comment from Hotel Management
Sep 24, 2017 by General Manager, Hotel Management
Thank you for choosing the Microtel Inn & Suites Klamath Falls for your stay and for giving us an excellent review. We are thrilled to know you loved our well-looked-after property and enjoyed our friendly service. I will share your compliments with my entire staff, and we look forward to hosting you again soon. Kind regards, Rachel Patel, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Enjoyed my stay very much. Loved watching the air force fighter jets flying overhead.
Comment from Hotel Management
Sep 19, 2017 by General Manager, Hotel Management
Thank you for choosing to stay at the Microtel Inn & Suites Klamath Falls and for taking the time to write a complimentary review. We're delighted that you were comfortable here and that you enjoyed your visit. On behalf of all, I would like to invite you to experience the same on a future date. Kind regards, Rachel Patel, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

clean, comfortable, quiet, and reasonably priced

Posted Sep 16, 2017
clean, comfortable, quiet, and reasonably priced...What else is there? When youre on a road trip and after 10 or 12 hours straigjt, you want all of these.
Comment from Hotel Management
Sep 17, 2017 by General Manager , Hotel Management
Tom, we appreciate you reviewing your stay at the Microtel Inn & Suites Klamath Falls. We are glad you loved your well-maintained room and the value we offer. Thanks for choosing us, and we hope you will come again on a future date. Kind Regards, Rachel Patel General Manager
4 out of 5
by A verified traveler

Posted Sep 14, 2017
All bedding should be changed between guest this means the comforters gvvgghhu
Comment from Hotel Management
Sep 14, 2017 by General Manager, Hotel Management
Thank you for being our guest at the Microtel Inn & Suites Klamath Falls. Although we are pleased you had a pleasant stay, we are sorry that we missed meeting some of your expectations. Your feedback is of utmost value to us as it will help us to improve. We appreciate your suggestion and hope to have the opportunity to serve you better in the future. Kind Regards, Rachel Patel, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington

On the edge of town in a quiet area

Posted Sep 8, 2017
Pros: Quietness, newness, great breakfast
Cons: not much
Location: On south end of Klamath Falls. Proximity to shopping. Proximity to Crater Lake
Motel is quite nice. Breakfast is really great. Rooms, facilities are fairly new and well kept. Benefit from quiet surroundings
Comment from Hotel Management
Sep 8, 2017 by General Manager, Hotel Management
Gregory, thank you for choosing to stay at the Microtel Inn & Suites Klamath Falls. We are thrilled to read you loved the convenience of our location and loved the comfort of your well-appointed room. It was a pleasure hosting you, and we look forward to your return visit soon. Kind Regards, Rachel Patel, General Manager