Standard Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Reviews of Microtel Inn & Suites by Wyndham Klamath Falls

2 out of 5
Microtel Inn & Suites by Wyndham Klamath Falls
2716 Dakota Ct, Klamath Falls, OR

Reviews

7.4

Good

Rating 10 - Excellent. 299 out of 1001 reviews" "
Rating 8 - Good. 308 out of 1001 reviews" "
Rating 6 - Okay. 195 out of 1001 reviews" "
Rating 4 - Poor. 116 out of 1001 reviews" "
Rating 2 - Terrible. 83 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Traveled with family
Great desk service personnel, room equipped as described. Key cards did not work, nor did WiFi. Very basic furnishings.
Stayed 1 night in Apr 2024

10/10 Excellent

Shannon

Traveled with family
Every staff member we encountered was very helpful and polite. We were very pleased with our stay, and would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 23, 2024
Hello Shannon,We are delighted to hear that you had a positive experience with our staff and enjoyed your stay with us. We look forward to welcoming you back in the future.

8/10 Good

wayne, London

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay for the price.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 23, 2024
Hello wayne,We are glad to hear that you found our hotel to be a good value for your money. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable stay.

6/10 Okay

Keith

Liked: Staff & service
Disliked: Cleanliness
Staff was overwhelmed. Waited 20 minutes for them to find a clean room via housekeeping radio.
Stayed 1 night in Apr 2024
Response from Manager on Apr 10, 2024
Hello Keith, We apologize for the delay in preparing your room during your recent stay. Your feedback is valuable to us as we strive to improve our services. Please reach out to management directly to discuss your experience in more detail. Thank you for bringing this to our attention.

6/10 Okay

kimberly

Traveled with family
Liked: Staff & service
Disliked: Amenities
Waffle machine did not work right. No coffee amd no staff to refill it
Stayed 2 nights in Apr 2024
Response from Manager on Apr 9, 2024
Hello kimberly, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address these concerns with our team. Should you have any further comments, please feel free to contact our management directly. Thank you for bringing this to our attention.

8/10 Good

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff nice location
Stayed 1 night in Mar 2024
Response from Manager on Apr 1, 2024
Hello james,We are pleased to hear that you enjoyed our staff and found our location convenient during your stay. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Swaroop

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms. Highly recommended for families who are looking to find a quick solution on the road to rest and reset!
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Swaroop,We are delighted to hear that you found our staff friendly and rooms clean during your stay. Your recommendation to families seeking a convenient place to rest is greatly appreciated. We look forward to welcoming you back in the future for another enjoyable stay!

2/10 Terrible

Maria

Stayed 1 night in Mar 2024
Response from Manager on Apr 15, 2024
Hello Maria, We apologize for any inconvenience during your stay. We would appreciate it if you could kindly reach out to us with further details about your experience so we can make improvements.

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The amenities included a fitness center, but it was as off site. Very misleading.
Stayed 1 night in Mar 2024
Response from Manager on Mar 17, 2024
Hello Suzanne,We appreciate your feedback on the fitness center's location. Your comments will be shared with the team for future improvements. Thank you for bringing this to our attention.

8/10 Good

Christabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal for the price. Adequate room & breakfast.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 16, 2024
Hello Christabel,We appreciate your feedback and are glad you found value in our offerings. Your satisfaction is important to us and we hope to welcome you back for an even better experience in the future.

4/10 Poor

Samantha

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was nasty dirty
Stayed 2 nights in Mar 2024
Response from Manager on Apr 13, 2024
Hello Samantha,We're sorry to hear about your experience. We take all feedback seriously and will address this issue with our team. Our aim is always to provide a clean and enjoyable stay for our guests. Thank you for bringing this to our attention.

2/10 Terrible

Elizabeth

Disliked: Amenities
Where do i even begin. We had the worst experience here. The employees tried their best but it was thing after thing. We had 3 different rooms within the first night. It was me, my boyfriend, and our dog. First room we were given was actually someone else’s room and when we walked in it had other people’s belongings. (thank god no one was there). We then got a new room at the end off the hall, next to the staircase. Fine. The room was a conjoined room, Fine. The room next to us brought what sounded like 4-6 small dogs who howled, barked, scratched and sniffed at the conjoined door stressing out our dog for hours. My boyfriend went to the front desk just after 10pm requesting a new room, because we were done with the annoyance and our dog not relaxing. Our third room was in between 2 empty rooms and other than the walls are so thin you can hear the constant hallway activities throughout the night and the huge stain on the floor it was fine. Day two was almost smooth sailing except our second card stopped working while my boyfriend went to take our dog out; and at nearly 11pm the room next to us was suddenly occupied with a couple talking and doing “couple-ley” things into the am’s. We did not have a relaxing experience and had it been just one of these things we would have been fine but 3 rooms and problems after problems, just simply a terrible experience. Long story short is if your being cheap like i was and you have the money to stay elsewhere, do it.
Stayed 2 nights in Feb 2024
Response from Manager on Feb 28, 2024
Hello Elizabeth, We apologize for the inconveniences you encountered during your stay and appreciate your patience with our team's efforts. Your feedback is valuable and will be shared with the appropriate departments for further review. We strive to provide all guests with a comfortable experience and regret that we fell short of your expectations. We hope you reconsider staying with us in the future and contact management for further assistance.

8/10 Good

Suzan

Traveled with partner
Liked: Staff & service
Too much chlorine smelll
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Suzan,We appreciate your feedback regarding the chlorine smell. Your comments have been noted for future improvements in guest experience. Thank you for bringing this to our attention.

10/10 Excellent

mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff made our stay wonderful.
Stayed 1 night in Feb 2024
Response from Manager on Feb 23, 2024
Hello mike,We're thrilled to hear that our staff had a positive impact on your stay. Your kind words are truly appreciated and we hope to welcome you back again soon for another enjoyable experience!

10/10 Excellent

Rebecca

Traveled with family
Liked: Amenities
The front desk was very accommodating
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Rebecca,We are pleased to hear that our front desk team provided you with excellent service during your stay with us. Your feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable experience.

8/10 Good

Mary, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Mary,We are delighted to hear that you had a pleasant stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the future!

10/10 Excellent

Allison

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very pet friendly, staff friendly and had a great continental breakfast.
Stayed 2 nights in Feb 2024
Response from Manager on Feb 15, 2024
Hello Allison,Thank you for sharing your positive experience with us! We are glad to hear that you found our hotel pet friendly and our staff friendly. It's great to know that you enjoyed our continental breakfast as well. We appreciate your feedback and hope to welcome you back in the future for another great stay.

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice
Stayed 1 night in Feb 2024
Response from Manager on Feb 10, 2024
Hello Andrew,Thank you for sharing your positive feedback about your stay with us. We are delighted to hear that you had a nice experience at our hotel. It's our goal to provide excellent service and a pleasant stay for all our guests. We appreciate your kind words and hope to welcome you back in the future.

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Straightforward accommodations at a good price.
Stayed 1 night in Feb 2024
Response from Manager on Feb 6, 2024
Hello Teresa,Thank you for choosing our hotel and for sharing your review. We are glad to hear that you found our accommodations convenient and reasonably priced. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

James

Stayed 1 night in Jan 2024
Response from Manager on Mar 22, 2024
Hello James,We are glad to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Carlos,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had such a wonderful experience with us. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome stay
Wonderful and friendly staff.
Stayed 4 nights in Jan 2024
Response from Manager on Jan 12, 2024
Dear Guest,Thank you for taking the time to share your positive experience with our staff. We are delighted to hear that they provided you with a wonderful and friendly service. Your kind words mean a lot to us and we will be sure to pass on your compliments to the team. We appreciate your feedback and hope to welcome you back in the future for another great stay.

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Doreen,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had an excellent experience with us. We truly appreciate your support and hope to have the pleasure of welcoming you back in the future.

8/10 Good

Patti

Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Patti,Thank you for choosing our hotel for your stay. We appreciate your positive rating. We hope you had a wonderful experience and look forward to welcoming you back in the future.

2/10 Terrible

S

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was dirty not clean room 105 not clean at all
Stayed 2 nights in Dec 2023
Response from Manager on Jan 10, 2024
Hello S, We apologize for any inconvenience you experienced during your stay in room 105. Our housekeeping team is committed to maintaining a high standard of cleanliness, and we appreciate your feedback. We encourage guests to reach out directly to our management team to address any concerns they may have during their stay.

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Exelent service and very clean
Stayed 1 night in Jan 2024
Response from Manager on Jan 8, 2024
Hello Abel,Thank you for your feedback! We are delighted to hear that you found our service excellent and our hotel very clean. It is always our goal to provide exceptional service and maintain a high level of cleanliness. We appreciate your kind words and hope to welcome you back in the future for another great stay.

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Amazing staff , front desk lady was working in all departments . We had issue with tv she fixed it , we needed towels she brought it . Only negative part is the hotel is hidden and the fog did not help
Stayed 1 night in Dec 2023
Response from Manager on Dec 29, 2023
Hello Michael,Thank you for taking the time to share your feedback. We're glad to hear that our staff provided excellent service during your stay, especially the front desk lady who went above and beyond to assist you. We apologize for any inconvenience caused by the hotel's location being difficult to find, especially in foggy conditions. We appreciate your feedback and hope to welcome you back again in the future.

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Manager on Jan 17, 2024
Hello Michael,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back again soon for another exceptional stay.

8/10 Good

Dixon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on Dec 28, 2023
Hello Dixon,We appreciate you choosing our hotel for your stay! Should you have any further suggestions or feedback, please don't hesitate to reach out to us directly. We value your opinion and are always striving to improve.

8/10 Good

Sotirios

Traveled with family
Liked: Cleanliness, staff & service, room comfort
No frills hotel
Stayed here one night with family. Friendly staff, welcoming and accommodating to our needs. No frills hotel, better than expected breakfast. Would stay again on a road trip stop.
Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Sotirios,Thank you so much for choosing our hotel for your recent road trip stop! We're thrilled to hear that our staff provided friendly and accommodating service throughout your stay. It's great to know that you found our breakfast better than expected. We appreciate your kind words and look forward to the opportunity to welcome you and your family back again in the future.

10/10 Excellent

Daniel, Calhan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Daniel,Thank you for your positive feedback regarding our friendly staff! We strive to provide excellent customer service and it's always rewarding to hear when our efforts are appreciated. We hope to welcome you back again in the future for another pleasant stay.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean rooms. Definitely stay again when visiting with family
Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Michael,Thank you for your positive feedback! We are delighted to hear that you enjoyed the friendly staff and clean rooms during your stay. We appreciate your loyalty and hope to welcome you and your family back soon for another wonderful stay.

10/10 Excellent

J.David

Business traveler
Stayed 3 nights in Dec 2023
Response from Manager on Dec 21, 2023
Hello J.David,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

Billy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfty
Except from having extremly loud neighbors. When they finally fell asleep we enjoyed a restful night.
Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Hello Billy,We apologize for the inconvenience caused by your noisy neighbors. We're glad to hear that you were able to enjoy a restful night once they fell asleep. We value your feedback and will share it with our team to ensure a peaceful stay for future guests.

6/10 Okay

Joel

Business traveler
Liked: Staff & service, amenities
The property is in need of repair and remodel.
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Joel,Thank you for bringing this to our attention. We appreciate your feedback and apologize for any inconvenience caused. We continuously strive to improve our facilities and your comments will be shared with our management team for further consideration. We hope to have the opportunity to welcome you back in the future for a more positive experience.

4/10 Poor

Hamid

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The worst room in the property with broken tiles in the bathroom and old toilet and sink and was given a handy cap room when was not requested. Too tired to complain.
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Hamid, We apologize for the inconvenience you experienced during your stay. We appreciate your feedback and will address the issues you mentioned to ensure a better experience for our future guests. Thank you for bringing these concerns to our attention.

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick clean and close to family, great service
Stayed 1 night in Nov 2023
Response from Manager on Nov 26, 2023
Hello Jay,Thank you for taking the time to share your positive experience with us! We're glad to hear that our hotel's convenient location, cleanliness, and excellent service made your stay enjoyable. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Asia

Stayed 1 night in Nov 2023
Response from Manager on Dec 15, 2023
Hello Asia,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back again in the near future.

8/10 Good

Vic

Stayed 1 night in Jul 2023
Response from Manager on Nov 22, 2023
Hello Vic,Thank you for rating our hotel. We apologize if there were any issues during your stay and we encourage you to reach out to us directly with any specific feedback. We greatly value your experience and aim to continually improve our services.

6/10 Okay

Emily, Ashland

Traveled with family
Liked: Staff & service
The staff were lovely and helpful. They took their jobs seriously and they were excellent. The hotel itself? Not so much. Strange location, homeless people in the random field next to it. I would suggest a fence built around the property.
Stayed 1 night in Sep 2023
Response from Manager on Nov 1, 2023
Hello Emily, Thank you for your feedback on our staff, we're glad to hear that they provided excellent service during your stay. We apologize for any discomfort caused by the location and the presence of homeless individuals. While we cannot control external factors, we appreciate your suggestion and will take it into consideration for future improvements. We hope you enjoyed the rest of your stay with us.

2/10 Terrible

Amanda

Disliked: Property conditions & facilities
Horrible tv didnt work, phone didnt work. A lot of homeless around. Dirty outside and smelled bad inside.
Stayed 2 nights in Oct 2023
Response from Manager on Nov 1, 2023
Hello Amanda, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will address these concerns to ensure a better experience for our future guests. We value your patronage and hope to have the chance to serve you better in the future.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Christine,Thank you for taking the time to share your positive experience with us. We look forward to welcoming you back in the future.

8/10 Good

Charalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on Oct 28, 2023
Hello Charalie,Thank you for the positive rating! We're thrilled to hear that you had such a great experience with us. We hope to welcome you back again soon!

4/10 Poor

Becky

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It was pretty clean and quiet. But wasn’t exactly what the pictures show.
Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Hello Becky, We apologize for any discrepancies between the pictures and your experience. Our team always strives to provide the best possible stay for our guests. Please let us know if there is anything specific we can do to make your visit more enjoyable.

10/10 Excellent

Sarah

Stayed 1 night in Oct 2023
Response from Manager on Nov 11, 2023
Hello Sarah,Thank you for your excellent rating! We are thrilled to hear that you had such a wonderful experience at our hotel. We strive to provide exceptional service and a comfortable stay for all our guests. If there's anything else we can do for you in the future, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

6/10 Okay

Cristen, Meridian

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodations were decent. Breakfast was quite underwhelming, had to go elsewhere for a decent meal. Location was good.
Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello Cristen,We apologize for the disappointment with breakfast and appreciate your feedback. We will take this into consideration to improve our offerings. Thank you for choosing our location.

8/10 Good

Ken

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodations good; but walls are thin.
Stayed 1 night in Oct 2023
Response from Manager on Oct 20, 2023
Hello Ken,We apologize for any inconvenience caused due to the thin walls. We appreciate your feedback and will work towards finding a solution to improve our guests' comfort.

10/10 Excellent

GENE, Richmond

Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello GENE,Thank you for sharing your perfect rating with us! We truly appreciate your positive feedback and are pleased to hear that you had a great experience during your stay. Our team strives to provide exceptional service and it's wonderful to know that we met your expectations. We hope to welcome you back in the future for another outstanding stay.

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hello Geoff,Thank you for your outstanding review! We're thrilled that you had such a fantastic experience with us. We look forward to welcoming you back soon!

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was as expected, good for a short stay. although I would have paid about $40 less if I booked as a walk in through the hotel
Stayed 1 night in Sep 2023
Response from Manager on Oct 11, 2023
Hello Frank,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our property. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.