Indoor pool

Reviews of Running Y Ranch Vacation Home Rentals

3.5 out of 5
Running Y Ranch Vacation Home Rentals
5500 Running Y Road, Klamath Falls, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 67 reviews" "
Rating 8 - Good. 17 out of 67 reviews" "
Rating 6 - Okay. 4 out of 67 reviews" "
Rating 4 - Poor. 4 out of 67 reviews" "
Rating 2 - Terrible. 2 out of 67 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful and calm. Wooded area around the home is attractive and relaxing. They have everything you need!
Stayed 2 nights in May 2023

8/10 Good

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving
Celebrated thanksgiving. our child attends college here, no time to come home . So we brought thanksgiving feast. Comfortable relaxing!
Stayed 4 nights in Nov 2021
Response from Girl George on Dec 24, 2021
Dear Jeanette, Thank you for taking the time to complete a review. We wish you and your family the Merriest of Christmas and the Best New Year. Warmest Regards,

4/10 Poor

Jason

Traveled with family
Disliked: Staff & service
Surprise fees
Booking on hotels website did not state housekeeping fee collected by resort. In addition we were charged an additional resort fee that was higher than stated on website. Also, front desk clerk was unfriendly and unable to solve house issues.
Stayed 2 nights in Oct 2021
Response from Girl George on Nov 8, 2021
Dear Jason, Thank you for taking the time to complete a review and sharing your feedback. I appreciate you bring this to our attentions regarding the service you received. And, we do apologize for the misunderstanding with the Third Party booking agent regarding the cleaning fee. Thank you again. Regards, George Lusk, Front Office Manager

6/10 Okay

Nathanael

Liked: Cleanliness, property conditions & facilities, room comfort
Just average
Everything seemed to be a little short of expectations but some if not most was due to staffing issues. Not quite the same place as pictured but adequate for features listed and needed. I believe the experience would be vastly different if the staffing levels were what the resort wants. Will probably try another visit in future but not go out of way to
Stayed 2 nights in Oct 2021
Response from Girl George on Nov 8, 2021
Dear Guest, Thank you for taking the time to share your feedback. While I whish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We apologize for any inconvenience this may have caused you and guest during your stay. And, would like very much for you to return in the future to experience the great service we can provide. Warmest Regards, George Lusk, Front Office Manager

10/10 Excellent

Tracy A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This rental was amazing. My sons wanted to permanently move in. It was clean, well appointed, the kitchen was stocked with needed cook ware, and it was on a quiet side alcove. I would highly recommend these rentals
Stayed 2 nights in Aug 2021

10/10 Excellent

Holly S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The unit that we rented was spacious and had new appliances. We liked the centralized check in and the ability to use the pool and gym. On the other hand, there were a number of issues that detracted from our enjoyment. Chief among these was sub-standard cleaning. Fortunately, the towels, bedding and kitchen articles were clean, but there was a pile of crumbs under the sofa cushions, our feet would turn black from dirt on the floor and the ceiling fans were covered in dust. The dirt persisted even after a cleaning crew was sent in to address the problems. In addition, the furniture was rudimentary, the decoration was sparse, and the overall construction seemed cheap (small bedrooms, fiberglass doors and vinyl floors in places). As bad as all of that sounds, we did not hate the place. The kitchen cabinets were nice, having new appliances was a plus and the front desk staff were friendly and supportive even if they couldn't get the room cleaned to our satisfaction. Overall, it seemed expensive for what we got, and it could have been a lot better than it was.
Stayed 2 nights in Aug 2021
Response from Girl george on Aug 26, 2021
Dear Guest, Thank you for taking the time to complete a review. We value you and your feedback. I have forwarded you comments to our room manager. And, we do apologize for any inconvenience you may have experienced due to the condition of the home. We do hope you will consider coming to see us in the future. Warmest regards,

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 4 nights in Jul 2021
Response from girl George on Aug 26, 2021
Dear wonderful guest, Thank you for the awesome feedback. We value you and comment. Warmest regards,

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2021
Response from girl george on Aug 26, 2021
Dear awesome guest, thank you for taking the time to complete such a wonderful revew. We value you and your feedback. Warmest regards,

8/10 Good

Linda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great location condos needs some work.
We love the area and all the activities of available. The staff was extremely helpful. The condo itself needs a lot of maintenance. For starters, the fire smoke alarm on the wall was disabled. Very dangerous. Had a great big ass barbecue that we are excited to use only to find that it only will heat one tiny little section of the grill. That toilet in the master bedroom continue to clog and when we picked up the plunger water and poop ran out of it which means that happened before and the cleaning service haven’t moved anything in the bathroom to clean… Disgusting. Cabinets were loose and they were random screws sticking out of some places. There is no bedding for people to sleep on the couch except for some blanket that look very dirty. The nooks and crannies need to be cleaned for instance next to the shower against the wall in the master bath. The outdoor space on the patio need to all be wiped down including the table and all the chairs.
Stayed 6 nights in Jun 2021

8/10 Good

Tonia

Traveled with family
Liked: Room comfort
The stay was good, check in was great. Check out was ok, until I looked at my bank account statement and seen an extra $104 charge. Called front desk and played phone tag, and when I finally got a hold of someone I was told it was a cleaning fee. When I booked with Hotels.com I was under the assumption it was prepaid in full. Very disappointed.
Stayed 3 nights in May 2021

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful for families!!
Stayed 2 nights in May 2021
Response from Girl George on Jun 3, 2021
Dear Awesome Guest, Thank you for taking the time to complete such a great review. We are so please you and your family had a wonderful time. We hope to see you again in the future. Warmest Regards, George Lusk, Front Office Manager

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
It was quiet and allowed our large family Party to all stay together. Unfortunately, my parents found blood on their sheets and a nail decal down in the sheets, the bathrooms smelled like an outhouse, the downstairs toilet kept clogging even though the only thing that was attempting to be flushed was urine, and there were several dirt stains and sticky things scattered on the floors. There was also a coffee stain on the pillow shams upstairs and dog hair on the bed.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the running Y resort and I would definitely stay here again. It’s a beautiful area. We stayed in a vacation home rental and I was pleasantly surprised by how beautiful it was. It was rustic and clean and so nice to see 8 deer in the backyard in the morning. Enjoyed the birds and the cute little quail that I rarely see in the Bay Area in California. We used the pool and hot tub many times and it was a large pool and clean. There was a great fitness room too. Had a lovely breakfast that we picked up one day from the restaurant and had dinner one night in person. They did a great job with Covid and distancing. I love the location of this resort too as we drove to Crater Lake one day. And drove into the city of Klamath Falls and drove around the beautiful Oregon farmland other days. One of my favorite stops was Beckies Cafe after leaving Crater Lake and taking the long way back. I have nothing negative to say about this resort or the vacation home. It was a great value and wonderful time.
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities
Nice roomy house with beautiful deck and views. We were upgraded due to some confusion about traveling with our pet but they worked it out beautifully for us. The front desk was terrific! The house isn't overly stocked with kitchen stuff so if you need spices etc take with you. House could use some love and deep cleaning but overall really a good stay.
Stayed 3 nights in Mar 2021
Response from Girl George on Mar 25, 2021
Dear Wonderful Guest, Thank you for taking the time to complete a review. We value you and your feedback. We hope to see you again in the future. Regards, George Lusk, Front Office Manager

8/10 Good

Sam H., Anderson, CA, USA

Liked: Cleanliness
Very relaxing and fun getaway
Running Y Ranch is a very nice destination for a family vacation or weekend getaway. Lots to do for everyone. The condo we stayed at was very nice. A little dated, but very spacious and everything we needed was there. What was different and odd about this reservation compared to previous VRBO reservations was the checkin process and lack of instructions throughout the stay. We went to the lodge to check in. There, we were told we had to go somewhere else on the property. Drove there, was told to go back to the lodge. Finally we got our keys and drove to the condo. The condo had little to no instructions for anything. Garage door opener didn't work, and they weren't able to fix it, so we manually opened and closed the garage all weekend. In summary, great destination, but the process may be smoother if you book directly with the Running Y vs. with VRBO.
Stayed 2 nights in Feb 2021

8/10 Good

Ailyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not disappointed but expected more...
It was quiet relaxing weekend with the family. Just felt bad that kids didn’t get to do anything, not even ice skating, they were sold out through Wednesday. We left Monday.
Stayed 2 nights in Jan 2021
Response from Girl George on Feb 17, 2021
Hi Ailyn, Thank you for taking the time to write a review. We value you and your feedback. We do hope you and your family will be able to return and enjoy this wonderful property. We can't wait to be full service again. Take care and be safe. George Lusk, Front Office Manager

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2020
Response from Girl George on Jan 18, 2021
Dear Wonderful Guest, Thank you for taking the time to complete a review. We appreciate you and your feedback. A very Happy New Year to you and yours. Warmest Regards,George Lusk

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, room comfort
ood fall stay.
The house we stayed if was great, right next to the golf pro shop. The weather was cool but sunny and a bit smoky. Bad year for fires. The carpet need to be stretched And was very limited in utensils and pots, it only had one small fry pan. The pool was great and as always the walks wonderful.
Stayed 3 nights in Oct 2020

4/10 Poor

Judy R., Portola Valley

Disliked: Cleanliness
Great property, inaccurate listing and poorly maintained unit
This listing said there would be 2 beds in the second bedroom, but there was only one bed. The unit was so poorly stocked, we didn't even have salt/pepper in the kitchen. The carpet is disgusting and a tripping hazard. The listing agent did not communicate at all prior to me arriving at the resort. I would stay at Running Y again, but do not rent from this particular property manager unless you want zero communication.
Stayed 4 nights in Aug 2020

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
par hunt
We were traveling to find an apartment for our child who is going to college. The property was very relaxing after long days searching. We really enjoyed sitting out on the lovely deck.
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2020

2/10 Terrible

Kaherin P.

Disliked: Cleanliness
Filthy and unlike the photos
The Good: Nice view, plenty of space for a family with three teenagers. Dark sky for watching the Perseids meteors. The Bad: Pic showed two twin beds in a room, but only one double. Luckily couch pulled out in veranda, but no linens, so we had to drive to lodge to pick some up. Broken vertical blinds in master and guest room, dirty coffee pot with old grounds left behind, a/c vent and kitchen blinds are filthy. Only three chairs on deck, 4 people in our booking. TV doesn't work in master although it was not a big deal to us. Restaurant got our takeout orders wrong twice! The UGLY: Master bathroom was obviously not cleaned between guests, I called the front desk and they were not sure when someone would come and could not provide me cleaning supplies. Luckily we carried disposable gloves in the car (due to covid-19), but I had to buy cleaner at the market and clean it myself. Master bed linen had hair and dirt. We are not germaphobes, but with covid-19 around and at this price point we expect a clean toilet and bed!! I did not bother to ask for the cleaning deposit back, but should have b/c cleaning toilets and linens on vacation is the last thing anyone should have to do!! We won't ever go back or recommend it!

10/10 Excellent

Jenneby

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Relaxing, peaceful vacation
We love the Running Y Ranch! The grounds are beautiful, the pool is incredible and the place has an amazing, relaxing vibe.
Stayed 3 nights in Aug 2020

8/10 Good

Manuel, San Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the place. The villa we stayed in is in a quite place and close to the golf/mini golf facilities, though you need to drive (or walk 20 minutes) if you want to go to the pool/sports area. The house is big and full of comfort, clean and hosts easily 4 people. The resort is located approx 1h15m away from Crater Lake National park entrance. Very nice people at the lobby! Overall good value for money.
Stayed 4 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Could be cleaner but great stay.
The location was great and wonderfully peaceful. Our townhouse required a $95 cleaning fee so I expected that it would be clean when we arrived but it was lacking. The very high ceilings had cobwebs. There was an empty beverage container peeking out under a bed. Random items in the couch cushions. We had to remove the AC filter because it was so gross. The kids enjoyed the pool. The fishing pond was awesome. Overall we would stay there again but disappointed with the lack of cleanliness.
Stayed 3 nights in Jul 2020
Response from Girl George on Jul 26, 2020
Dear Guest, Thank you for taking the time to complete a review. I have passed along your feedback to our Rooms Manager. We do apologize as this is type of experience we would want for our valued guest. We are so pleased you and your family was able to enjoy the property. Warmest Regards, George Lusk, Front Office Manager

6/10 Okay

Chris

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poor vacation rentals. Ok resort.
Our condo/townhouse rental unit was poorly maintained. Very limited condo supplies. Carpet was in such bad shape that it was a tripping hazard. No linens for sofa bed.
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The three story house and the people’s kindness. We will all go back to this place
Stayed 5 nights in Jun 2020
Response from Girl George on Jul 26, 2020
Dear Awesome Guest, Thank you for the Great review. We hope to see you again in the future. You are the Best! Regards, George Lusk, Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Girl George on Feb 26, 2020
Dear Wonderful Guest, Thank you for taking the time to complete such a great review. I do apologize for the delay in responding to this review as I just received it this morning. Wishing you the best and we hope to see you again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

6/10 Okay

Christina

Liked: Cleanliness
Disliked: Staff & service
Business trip to Klamath Falls
I booked my stay on Hotels.com and upon check-in it was an ordeal because I had my pet with me. The girl working the front desk said they had no units available to accommodate a pet despite my reservation specifying this. She basically told me I was at a luck and had no place to stay as I had just driven from California. I was clearly frustrated and irritated with the lack of customer service. I asked to speak to a manager who was able to suddenly find a pet friendly unit so I wasn’t out on the street that night. I was also never made aware that there was a resort fee that they try to charge me upon check out. When I checked in I was not given any information I had to ask for a map of the property myself. The girl during check-in never told me about the restaurants, the market, the use of the pool and recreational area or pretty much anything. I also had to call her back at the front desk once I was in the unit because I was not provided any Wi-Fi login information which apparently is part of the resort fee that I was never told about either. Overall the customer service was awful . I stayed in a vacation rental unit at the end of the property. The view is beautiful with deer feeding every morning Outside my window. The unit itself was fine enough although could really use some upgrades with furniture and bedding. It was nice to have a full kitchen and living space.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Good resort and service. Dated unit furnishings.
The 3 bedroom unit house that we rented for a family gathering had very dated furnishings. The house itself was bright, relatively new and had a great deck. Beds were not comfortable. TV received only 2 channels occasionally. Roku did not work but the unit had multiple VHS players. The house was generally clean but seemed that housekeeping had not been in the unit for a week. We were hoping for more for what we paid but the staff was friendly and accomodating.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with great amenities!
I stayed here with three young kids and we had a really great time. I don't know that there was much to do with them outside of the running y ranch but on the complex the pool amenities were incredible and they had a huge playground and that was plenty to do on site.

10/10 Excellent

Angela, DIxon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Beautiful setting, great service, comfortable home. We'll definitely be back!

10/10 Excellent

Shannon, Medford, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Getaway Location
This was a great vacation rental. The house was clean and well stocked with everything we needed. The only "issue" that we had was that there was no wifi. When I called the front desk their response was, "yeah that is one of the few units that doesn't have it". Which was a minor inconvenience, but could have been a big issue if I were traveling for business.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Running Y visit
We love our visit to Running Y Ranch! The staff was very friendly, and solved our every problem promptly! Our condo was spacious and beautiful! I could have stayed there a year with no problem! Food at the lodge was very good! Not much around the area though. If you want to stock up on groceries , do it before you get out too far! We stopped at a Dollar Store on the way up. The area around Klamath Falls, seems to be very blighted, so I would stay in the resort. The fires and bugs were very bad too, but we still had a great time! Couldn't open a door at night with a light on without a billion bugs coming in. We drove up to Crater Lake which was awesome! Took longer to than we thought though!
Response from Staff on Sep 11, 2015
Thank you for taking the time to complete the comment. We are glad that you had a good time during your stay. The bugs are very harmless but are attracted to lights. We hope to see you on your next trip to Klamath Falls. Staff

10/10 Excellent

Jack, Cascade Head, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
We had a 2 bedroom unit which worked out great for our family. Pool and golf course are wonderful and in great shape.
Response from STAFF on Nov 14, 2015
Happy to hear you had a great stay. Thank you for your kind words. Staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well appointed houses
We had a two-bedroom house at Running Y. It's about 6 miles outside Klamath Falls, which to be honest doesn't have all that much to offer. The hotel itself has great facilities and caters mostly for a golfing crowd. The house was spotless and with all considerable mod cons - very comfortable! Though I somehow imagined it with a lake view, none of the houses actually have one (the lake is accessible by car through a private road through the hotel grounds). A running/cycling track leads around the property.

8/10 Good

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great Option when Traveling with Family!
The townhouse were very nicely appointed but the carpet was really dirty. The hotel was great and the food good. Loved the views from everywhere. We would stay here again.
Response from STAFF on Oct 10, 2015
I am glad you enjoyed your stay. Thanks for sharing your comments. It only helps us to improve. Sincerely, Hotel Staff

10/10 Excellent

supermom, WA state

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing southern Oregon getaway
This little paradise in Klamath county was worth every cent while we were visiting the area for a family reunion. At the end of the day, the chalets felt more like home than a hotel. The ducks, geese and deer paid our back yard a visit and the sunset was stunning. Our chalet was near the golf course and walking trails and our children really enjoyed the laid back freedom of being able to walk or bike ride. My only regret was not getting a chalet with its own hottub. We had thunder/lightning one night and the indoor pool was closed due to weather. I really could have used the hottub that night after the long hike/climb/crawl through the Lava Beds. We've stayed before and we'll stay again!
Response from staff on Aug 7, 2015
Thank you very much for your kind words. We are glad that we could be part of your family trip and hope to see you again. Sincerely, Hotel Staff

10/10 Excellent

Susan, Grand Rapids.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family fun.
Great place to stay with a family. Awesome restaurant in hotel that gave us free dinner for a minor problem. Would stay here again.
Response from STAFF on Oct 10, 2015
Thanks so much. I am glad we were able to correct your issue and appreciate your business and opportunity to make it right. Sincerely hotel staff

10/10 Excellent

Ryan family, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic property and great location
We stayed for two nights in August in a 3 bed home with its own deck overlooking the golf course and valley. It was a fantastic property and area. The in door pool was great and the cycle hire was reasonably priced. Really enjoyed our stay

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nick, Corning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
I would recommend this place to any one it was the best stay I've had.very beautiful

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Suzanne Pope

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but not a lot to do.
Running Y Ranch is the only game in Klammath Falls area. We were hoping for a beautiful stay on the lake but the lake had dried up considerably. There wasn't much to do. We took a walk and went to the indoor pool (No outdoor pool). Worked out at the gym, took some photos of the area. Beautiful scenes of the gently sloping hills. Deer everywhere!If you don't golf, don't go!

10/10 Excellent

Kesav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for everyone in Klamath
One of the best accommodations I have taken. Big and comfortable. relatively cheap and serene place.