Posted Feb 26, 2017
My family was checked in to the top floor even though I have 2 children under the age of 10. Arrived at room, beds were not made. Went to lobby, and their solution was to give us another room, "on the same top floor." Went back up to the top floor, and the next room, dirty as well. Went back and requested bottom floor as it seemed the top floor was not cleaned today. Upon quick inspection my wife, and kids seemed comfortable to sleep. Upon waking the next day, my wife went to take a shower, and she found hair in the shower!
We, weren't even offered an apology for our stay! CLEAN YOUR HOTEL SHILO INN! Be warned!