Posted Oct 12, 2016
The hotel facilities appeared new and clean, overall, the stay was good but wih minor uncomfortable points to note. Hotel mentioned high speed internet wifi was available but I couldn't stream any videos on my tablet so I had to use my 4G data. And, had to wait over 45 minutes for our dinner at the restaurant, breakfast was a buffet which was okay. At the dinner, we were informed by the server that there would be a delay due to lack of staffs... but we weren't told that it would be over half an hour.
Comment from Hotel Management
Oct 27, 2016 by Shilo Inns, Hotel Management
Thank you for your review! I’m sorry about the issues with the internet, this is not a normal issue, so we have our IT department doing some research to make sure it doesn’t happen again. I have shared your comments about our Restaurant with our Food and Beverage Team. We hope to see you again if your travels bring you back to Klamath Falls. S. Collins - GM