Posted Jul 1, 2016
Smelled like cigarettes on entire non smoking floor, dirty, fire alarm went off during the middle of the night, lots of noise heard from other rooms and hallway, during checkout no one could be found at front desk for about 7-8 minutes and call for assistance was disconnected number
Comment from Hotel Management
Jul 11, 2016 by Denise, FD Supervisor, Hotel Management
I am sorry your stay was not a positive one. All of your issues will be dealt with. The sign at the Front Desk asks you to dial a 3 digit extension number on our lobby phone. I do not understand why you got a disconnected recording. Thank you for leaving us feedback. It is how we improve.