Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
65% of guests recommend
3.2 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2015
We're remodeling so was a little hectic on top of all the snow and ice. Pool was nice.
2 out of 5
Recommended
for Personal Event
by Eric from Washington

Okay.

Posted Jul 17, 2015 on Hotels
We was supposed to have a non smoking room but it totally smelled like smoke.
5 out of 5
Recommended
for Families
by Robert

This traveler left a rating score only Posted Jun 26, 2015 on Hotels
5 out of 5
Recommended
for Families
by Colleen from Marysville

Great Hotel

Posted Jun 17, 2015 on Hotels
Clean, comfortable friendly hotel with a great in-door swimming pool.
4 out of 5
Recommended
for Families
by virginia

This traveler left a rating score only Posted Jun 15, 2015 on Hotels
2 out of 5
by A verified traveler

Wish I didn't stay

Posted Jun 14, 2015
Outside looked ok but the inside needs redoing. Person doing the key card was rude and didn't key card correctly. He made it our fault for not getting in. Tub was horrible, bed hard and only 4 chanels to watch on tv.
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted May 27, 2015 on Hotels
2 out of 5
by A verified traveler from Salinas California

WOULDN'T RECOMMEND THIS HOTEL AT ALL!!!

Posted Feb 13, 2015
Pros: Nothing
Cons: Their policy of charging the entire amount to a credit card upon arrival.
Location: This hotel was not in a good area of Klamath Falls.
I booked this hotel through Expedia with the Book Now Pay Later plan. When I arrived at the hotel I explained that I had lost my ATM/Debit card the week before, but had a Credit Union VISA card I could use to put on file for the room, but that I would be paying cash for the room as my account for that card had a balance of a little under $200.00. I also explained that I might not be staying the entire week as my friend's family had offered me a place to stay as well. When the employee at the counter swiped my card he said it had been rejected, which I could not understand. After asking several questions regarding policy I found out that even after I explained the balance, the computer was trying to deduct the entire week's charges for my room. I have never stayed at a hotel where they wanted to put the entire stay's cost on a card when I arrived. Normally the card is swiped & kept on file with the total deducted upon checkout. When I asked him what would happen if I didn't stay the entire time. he said the amount would be credited back to my card!!! This was totally unacceptable to me, and the reason I left and stayed elsewhere. He would not accept the card to hold the room and did not want to be paid in cash at the end of my stay (or daily if necessary) which I found extremely shady business. I never saw the room so have no idea what they were like so I rated them OK as it was a requirement of the review.
2 out of 5
by A verified traveler from Oregon

Grossest comforter ever...

Posted Aug 19, 2014
For the amount I paid I was very disappointed in this hotel. The front desk guy was abrupt, obviously not enjoying his job. The room was pretty gross, the carpet is really old, the comforters had stains on both the top and underside of both bed spreads and quite frankly our non smoking room smelled like it had very very recently been converted.
3 out of 5
Recommended
for Families
by Trevor from Surrey, Canada

“Fair hotel but really pricey on a Saturday”

Posted Jul 26, 2014 on Hotels
The hotel stay was OK, but was fairly pricey on a Saturday for what we got. The room was a good size, there was lots of TV to watch, and the pool looked great (though we didn't swim). The room had some damage, there were some cleaning issues, and the breakfast was OK at best. There are bugs here being close to the water but they weren't a big deal. If you can get a decent sub $100 rate for the place, it's just fine for a single night stay.