Ratings based on 480 Verified Reviews

4.1 out of 5
96% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Small room but perfect location

Posted Oct 27, 2017
Pros: The location and breakfast
Cons: The power sockets in the room need to be repaired badly
Location: Perfect location with eateries, stores and groceries
Room is relatively small and for the room I stayed in a lot of power sockets are not functioning (badly need some touch up for this). Otherwise the location of the hotel is perfect just walking distance from train station with a lot of eateries nearby and a supermarket and departmental store just beneath the building. Oh not to missed out they have the best breakfast with perfect view!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Centrally located for business and leisure

Posted Oct 16, 2017
Pros: All staff, from front desk to housekeeping to restaurant workers, were pleasant, helpful, and professional.
Cons: Sokos Hotels generally seem not to provide in-room electric kettles for making hot water, tea, or coffee.
Stayed at the hotel for an overnight business trip. Location excellent; situated across the street from the central railway station and next to two major tram stops. Plenty of nearby options for dining. Will definitely stay here again when in Helsinki.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2017
Great location , clean room , will definitely stay there again
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient hotel

Posted Aug 23, 2017
Pros: Attentive helpful front desk staff, and cleaning staff who all spoke perfect English.
Cons: The bathroom layout was a bit strange in our room - no counter space except behind the toilet, and shower soap was a soap/shampoo combination.
This is a good value if you'll be touring around Helsinki. It's as close to the train station as you can get, and steps away from trams and buses, but is still quiet. There is a 24 hour supermarket in the base as well (there seem to be a fair number of those in a one block radius, actually).
Comment from Hotel Management
Aug 25, 2017 by Receptionist, Hotel Management
Thank you for your nice feedback. We hope to see you again soon! Kind regards, Jarmo Reception
5 out of 5
by Murray

excellent hotel

Posted Aug 9, 2017 on Hotels
Like how the baggage was being stored when checked out, but not going to the airport. Convenient for retrieval and secure.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Good location

Posted Aug 4, 2017
Well located in the center of Helsinki and close to transportation of all kinds.
5 out of 5
by Delia

This traveler left a rating score only Posted Aug 1, 2017 on Hotels
4 out of 5
by Grant

Handy location

Posted Jul 26, 2017 on Hotels
Good central location, great breakfast, poor quality curtains lets too much light into room, handy to main railway station and bus and tram services.
5 out of 5
by Steven

This traveler left a rating score only Posted Jul 24, 2017 on Hotels
4 out of 5
by Grant

Very Central

Posted Jul 20, 2017 on Hotels
Big Hotel right close to everything including the main train station. A little disappointed they couldn't accommodate our request for an early check-in having just got off a 12 hour flight and arriving at 7am which we had asked in advance for. This is just a matter of customer service which the receptionist didn't seem to have a lot of. The room was nice, overlooking the main square area. Only room problem was the curtains left gaps at the ends so with the sun rising directly in our faces at 4.30am was a nuisance. The breakfast area is huge with a great selection, but avoid around the 9am period as it's very busy. If you have children they are well catered for at this hotel. Good WiFi. Yes I would probably stay here again, but would check that the price was competitive with other hotels in the area.