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Reviews of Knock House Hotel

3 out of 5
Knock House Hotel
Ballyhaunis Road, Knock, County Mayo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 2 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All mentioned in the ratings above
Stayed 3 nights in Apr 2024
Response from From all the team at Knock House Hotel on Apr 16, 2024
Good Morning Bernadette,Thanks for your 5* review, we appreciate it very much, looking forward to welcoming you back to Knock House Hotel again in the near future,

8/10 Good

Brenda

Traveled with partner, Traveled with family
Liked: Amenities
Proximity to family
Stayed 3 nights in Apr 2024
Response from From all the team at Knock House Hotel on Apr 15, 2024
Good Morning Brenda,Many thanks for your 4* review, we appreciate your feedback and we look forward to welcoming you back to Knock House Hotel again in the near future.

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming, receptive and helpful.
Stayed 1 night in Mar 2024
Response from From all the team at Knock House Hotel on Mar 25, 2024
Good Morning Shawn,Thanks for your 5* review, delighted you enjoyed your stay with us, we look forward to welcoming you back to Knock House Hotel again in the near future,

8/10 Good

Terence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice helpful staff
Stayed 1 night in Jan 2024
Response from From all the team at Knock House Hotel on Jan 29, 2024
Good Morning Terence,Thanks very much for your feedback, we appreciate it very much. Looking forward to welcoming you back to Knock House Hotel again in the future.

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality accommodation safe easy to park it’s winter and rooms were warm
Stayed 1 night in Jan 2024
Response from From all the team at Knock House Hotel on Jan 22, 2024
Good Morning Veronica,Thank you very much for your wonderful 5* review, we are delighted you enjoyed your stay with us and we look forward to welcoming you back to Knock House Hotel again very soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from From all the team at Knock House Hotel on Jan 17, 2024
Thank you very much for your positive review, we appreciate it very much. Looking forward to welcoming you back to Knock House Hotel again in the very near future.

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from From all the team at Knock House Hotel on Dec 12, 2023
Thank you very much for your wonderful top-class review, we really appreciate it Angela, thanks a million.

6/10 Okay

Sharon chikku

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from From all the team at Knock House Hotel on Dec 11, 2023
Good Morning Sharon,Thanks for your review, we look forward to welcoming you back to Knock House Hotel again in the future.

10/10 Excellent

Frank

Stayed 1 night in Dec 2023
Response from From all the team at Knock House Hotel on Dec 11, 2023
Thanks very much for your 5* review Frank, we all appreciate it very much.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Live Spectacular Christmas Concert
Very pleasant stay. Extremely comfortable and cosy on what was a very cold time of year. Staff very friendly and helpful. Hotel cleanliness was 100% Restaurant for Breakfast was very busy and had to wait a while before getting a Table and we were booked for a set time, but would not put me off staying there again. Very convenient if visiting Knock Shrine.
Stayed 1 night in Dec 2023
Response from From all the team at Knock House Hotel on Dec 8, 2023
Thank you very much Ann for your wonderful review and feedback. We all appreciate it very much. Looking forward to welcoming you back to Knock House Hotel again in the very near future. Thanks again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Trip to mayo
Beautiful hotel but not enough seating
Stayed 1 night in Dec 2023
Response from From all the team at Knock House Hotel on Dec 8, 2023
Thanks a million for your top review, we appreciate it very much.

10/10 Excellent

SUSAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable hotel in a beautiful setting within the grounds of the basilica and shrine. Evening mass at the church. Excellent meal choices. Very friendly and professional staff. Shuttle available to train station and airport. Would definitely stay again.
Stayed 1 night in Nov 2023
Response from From all the team at Knock House Hotel on Nov 24, 2023
Thanks a million Susan for your wonderful review, we are delighted you enjoyed your time with us. We look forward to seeing you soon.

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful! Reception and check-in was very friendly and accomodating.
Stayed 1 night in Nov 2023
Response from From all the team at Knock House Hotel on Nov 24, 2023
Good Morning Teresa,Thanks a million for you kind words and lovely 5* review. Our team really try their best to provide a top class product and service, glad you enjoyed it. See you soon.

8/10 Good

NGUYET

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from From all the team at Knock House Hotel on Nov 14, 2023
Thank you for your wonderful review, we appreciate it very much.

8/10 Good

YAT MENG

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to Knock shrine. Good service
Stayed 2 nights in Nov 2023
Response from From all the team at Knock House Hotel on Nov 6, 2023
Thanks very much for your wonderful review.

8/10 Good

Richard

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The location of the hotel is excellent for a visit to the Shrine. The lack of washcloths in the bathroom is unusual for us Americans. The shower tub is uncomfortable. With the shower curtain wraparound you like a mummy with shower in use. Perhaps a curved shower curtain rod could help.
Stayed 1 night in Oct 2023
Response from From all the team at Knock House Hotel on Nov 6, 2023
Thanks for your review and feedback. We appreciate it very much and we will take your feedback on board.

8/10 Good

Javier

Liked: Cleanliness, staff & service
It’s quiet
Stayed 2 nights in Oct 2023
Response from From all the team at Knock House Hotel on Oct 9, 2023
Thank you most sincerely for your 4/5 review, we appreciate it very much and we look forward to welcoming you back to Knock House Hotel again in the very near future.

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you are spending any amount of time at the Shrine, there isn’t a better place to stay.
Stayed 1 night in Sep 2023
Response from From all the team at Knock House Hotel on Oct 9, 2023
Thank you most sincerely for your 5/5 review, we appreciate it very much and we look forward to welcoming you back to Knock House Hotel again in the very near future.

8/10 Good

Louise

Stayed 1 night in Sep 2023
Response from From all the team at Knock House Hotel on Oct 9, 2023
Thank you most sincerely for your 8/10 review. We will strive to do better next time and achieve full marks. We appreciate you taking the time for your feedback and we look forward to welcoming you back to Knock House Hotel again in the very near future.

10/10 Excellent

Marie

Stayed 1 night in Aug 2023
Response from From all the team at Knock House Hotel on Oct 9, 2023
Thank you most sincerely for your 10/10 review, we appreciate it very much and we look forward to welcoming you back to Knock House Hotel again in the very near future.

10/10 Excellent

Rose quinn

Stayed 1 night in Aug 2023
Response from From all the team at Knock House Hotel on Oct 9, 2023
Thank you most sincerely for your 5/5 review, we appreciate it very much and we look forward to welcoming you back to Knock House Hotel again in the very near future.

10/10 Excellent

julieann

Liked: Cleanliness, staff & service, property conditions & facilities
First time to knock - very pleasant staff. Good food very convenient
Stayed 1 night in Jul 2023
Response from From all the team at Knock House Hotel on Jul 4, 2023
Thanks a million, Julieann for your feedback and wonderful review, we really appreciate it.Looking forward to welcoming you back again in the very near future.

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
80th birthday 🎂
We were there in thanksgiving to s prayer asked the previous year and celebrate an 80th birthday. The staff were absolutely amazing. It was ni trouble for them to set up the table with balloons and bring out the cake without having to be perept to bring it out.
Stayed 1 night in Jun 2023
Response from The Team at Knock House Hotel on Jun 19, 2023
Good Morning Michelle,Thank you for your lovely feedback, we are delighted to have helped make the 80th Birthday celebrations even better for you all! Our team excel in doing everything possible to make your time more enjoyable! Looking forward to welcoming you all back to the Hotel again very soon!

4/10 Poor

Arlene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was stinky, towels are old and not fresh smelling, toilet leaks a little at the bottom part, no exhaust fan in the toilet, no facial tissues, lift doesn’t work. The redeeming factor were the staff who are helpful, friendly and welcoming.
Stayed 1 night in May 2023
Response from The Team at Knock House Hotel on May 22, 2023
Thanks for your feedback, its not our normal standards therefore I will investigate everything you mentioned thoroughly. Appreciate the kind comments re our staff!

10/10 Excellent

Marydas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Knock House hotel for 2 nights as a part of our first visit to the shrine and had a really enjoyable stay . Will definitely stay here if we are to visit the shrine again.
Stayed 2 nights in May 2023
Response from From all the team at Knock House Hotel on May 19, 2023
Thanks for your kind words and feedback, delighted you enjoyed your stay with us. We look forward to welcoming you back to Knock House Hotel again in the very near future.

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Knock house hotel.
We stayed in knock house hotel as we were attending a funeral in Ballyhaunis. The staff were very friendly & the meal we had was beautiful as was the breakfast. The hotel is spotless. The room was lovely & warm. Love the exposed stone & the view of the shrine from the picture window behind the reception & beautiful views over the countryside from the large window on the other side. Beautifully designed that all rooms have a view of the garden. Would definitely stay again.
Stayed 1 night in Jan 2023
Response from The Team at Knock House Hotel on Feb 1, 2023
Thank you for your wonderful review Judith, we appreciate it very much. Looking forward to welcoming you back to Knock House Hotel again very soon. Thanks again.

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from From all the team at Knock House Hotel on Oct 9, 2023
Thank you most sincerely for your 5/5 review, we appreciate it very much and we look forward to welcoming you back to Knock House Hotel again in the very near future.

10/10 Excellent

maureen, derry city nr. ireland.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very good.
all over satisfactory.
Response from From all the team at Knock House Hotel on Oct 9, 2023
Thank you most sincerely for your 10/10 review, we appreciate it very much and we look forward to welcoming you back to Knock House Hotel again in the very near future.

10/10 Excellent

Mike, LEICESTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pilgrimage
This was a personal pilgrimage to Knock and the location of the hotel could not be improved on. This was enhanced by the friendly helpful and polite staff .A most spritual and uplifting experience with good food.
Response from From all the team at Knock House Hotel on Oct 9, 2023
Thank you most sincerely for your superb 10/10 review, we appreciate it very much and we look forward to welcoming you back to Knock House Hotel again in the very near future.

8/10 Good

Dickyguern, Guernsey

Liked: Cleanliness, staff & service, room comfort
Serves a purpose
Stayed for one night prior to flying from Knock airport. The hotel is primarily there to cater for pilgrims to the shrine. Knock itself is a tacky cheap version of Lourdes with a street full of tawdry religious souvenirs. We couldn't find anywhere in the main street serving decent food, ended up with frozen fish and chips and a steak like leather.
Response from From all the team at Knock House Hotel on Oct 9, 2023
Thank you most sincerely for your review. I am sorry that your experience in Knock Village or the food you purchased locally was not the best - we serve excellent Fish and chips and fabulous steak here in the Hotel, next time you might consider dining with us.We look forward to welcoming you back to Knock House Hotel again in the very near future.

8/10 Good

Thomas Kearns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from From all the team at Knock House Hotel on Oct 9, 2023
Thank you most sincerely for your 8/10 review, we appreciate it very much and we look forward to welcoming you back to Knock House Hotel again in the very near future.

6/10 Okay

peter f., Cork, Ireland

Liked: Staff & service
Disliked: Room comfort
nice but could be better!
A nice hotel.The rooms were ok but an armchair would be appreciated .I found the tv very small and hard to watch .The staff were friendly but were a little confused over bills for meals.After returning home I found I had been charged for a steak dinner which I didn't have!Overall good but the music in the bar was too loud..
Response from From all the team at Knock House Hotel on Oct 9, 2023
Thank you most sincerely for your review and feedback. I understand the discrepancy on your invoice was rectified. We look forward to welcoming you back to Knock House Hotel again in the very near future.

10/10 Excellent

Maria, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
The hotel was clean and comfortable. The front staff were friendly and efficient. It is a 1 minute walk to Knock shrine from the hotel, which was perfect for my mother as she can't walk very far. Their restaurant food was delicious and the staff quick. Very enjoyable stay. I highly recommend
Response from From all the team at Knock House Hotel on Oct 9, 2023
Thank you most sincerely for your 10/10 review and wonderful feedback about our product and our fabulous team, We appreciate it very much and we look forward to welcoming you back to Knock House Hotel again in the very near future.