Seasonal outdoor pool, open 8:00 AM to 10:00 PM, sun loungers

Reviews of Baymont by Wyndham Knoxville/Cedar Bluff

2.5 out of 5
Baymont by Wyndham Knoxville/Cedar Bluff
209 Market Place Boulevard, Knoxville, TN

Reviews

8.8

Excellent

Rating 10 - Excellent. 926 out of 1539 reviews" "
Rating 8 - Good. 375 out of 1539 reviews" "
Rating 6 - Okay. 120 out of 1539 reviews" "
Rating 4 - Poor. 54 out of 1539 reviews" "
Rating 2 - Terrible. 64 out of 1539 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. Enjoyed our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Traveled with partner
Building windows need cleaned. Most all electrical plugs are well worn. Some don’t connect.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Jeff,Thank you so much for the five-star review. While we're glad you enjoyed your stay at Baymont by Wyndham Knoxville/Cedar Bluff, we apologize for any aspects that fell short of expectations. Rest assured, we will use your feedback to help improve the comfort and visits of future guests. Your comments are appreciated, and we hope to welcome you back in the future for a more exceptional experience.

8/10 Good

JOSEPH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Room was clean and up to date. Staff was great. Nice location. Good for the money.
Stayed 1 night in Apr 2024

10/10 Excellent

sabrina, norwalk

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, I really care about breakfast. Staff was friendly Rooms were clean, I thought the bed was hard but that’s just a preference.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Sabrina,Thank you for leaving us a perfect rating. We love it when our guests start their day with our energizing breakfast, so we are glad that you enjoyed our offerings. It also is wonderful that our friendly team and terrific accommodations made a positive impact on your stay. In addition to your satisfaction, your feedback will be taken into consideration as well. It was a pleasure to have you as our guest, and we hope to welcome you back.

6/10 Okay

Cynthia, Stanley

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the rooms need updating and bathroom wasn't very clean.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Cynthia,Thank you for sharing your constructive feedback. We're disappointed your room wasn't immaculately clean and rest assured; our housekeeping team will address your area of concern. Please consider giving us a second chance to impress you in the future with our improvements.

10/10 Excellent

Takeisha, Chattanooga

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was around alot if eateries and in walking distances of a lot of places
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Takeisha,Thank you for choosing Baymont by Wyndham Knoxville/Cedar Bluff! We're glad our location worked well for your trip, and we would be delighted to welcome you back should you return to the area again.

4/10 Poor

Najeh, smyrna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you are ok with discrimination you can book this hotel
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Najeh,Please accept our apologies as well as every assurance that we will be working to address the concern mentioned in your review. Our hotel has a zero-tolerance policy against discrimination of any kind, and we apologize for your experience. It's our hope that you will reach out to us to further discuss the situation you encountered. We look forward to welcoming you back and impressing you with our true caring spirit and wonderful hospitality.

8/10 Good

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property for the money
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Arturo,Thank you so much for taking the time to leave a review. We're pleased you enjoyed our unbeatable value, and we hope you will join us again soon for another peaceful stay at Baymont by Wyndham Knoxville/Cedar Bluff.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great stay was awesome
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Crystal, Thank you for your recent stay at Baymont by Wyndham Knoxville/Cedar Bluff. We appreciate your five-star rating and hope to welcome you back soon!

10/10 Excellent

fay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, safe area, glad we chose your facility!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Fay,Thank you so much for choosing to stay with us at Baymont by Wyndham Knoxville/Cedar Bluff. Impressing every guest with our pristine accommodations is always a top priority for us, so we're thrilled our commitment to this shone through during your visit. It's also great to read you enjoyed our beautiful location. The pleasure was all ours, and we hope to welcome you back in the future.

8/10 Good

Stacie, Grenada

Liked: Cleanliness, staff & service, property conditions & facilities
Serves our purpose!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Stacie,Thank you for your positive rating of Baymont by Wyndham Knoxville/Cedar Bluff! We're happy your stay met your needs well, and we hope you'll come back.

6/10 Okay

Denise

Business traveler, Traveled with family
Liked: Amenities
My daughter has to have treatments every 2 weeks and the first time we stayed it was good for the convenience distance and price. Decent breakfast and comfortable bed. We figured this will be our go to.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 9, 2024
Dear Denise,Thank you for choosing to stay with us during your recent trip. We're thrilled our comfortable accommodations, convenient location, and delicious breakfast were some of the highlights of your visit. It's great to read we've become your go-to destination in the area. If there was anything we could have done differently to improve your experience, please don't hesitate to reach back out. The pleasure was all ours, and we can't wait to welcome you back.

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Howard

Business traveler, Traveled with family
Liked: Amenities
Here to be clot to hospital.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 5, 2024
Dear Howard,Thank you for your review of Baymont by Wyndham Knoxville/Cedar Bluff and for giving us a perfect rating. We are delighted our excellent location was a highlight of your stay, and we appreciate you mentioning it to your fellow travelers. It was a pleasure having you here, and we hope you return soon.

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Property is somewhat dated, especially the bathrooms.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Terry,Thank you for being our guest. While we trust you had a pleasant night's sleep, your feedback regarding the bathroom will be kept in mind as we continuously make improvements for our great guests. Your review is appreciated, and we hope you will stay with us again for a truly exceptional visit.

8/10 Good

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked to be able to dish out my own breakfast.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Kristen,Thank you for choosing to stay with us at Baymont by Wyndham Knoxville/Cedar Bluff. While we're glad to receive the high rating, we're disappointed to learn we fell short of expectations with how our breakfast accommodations are set up. Please accept our sincere apologies for any inconvenience this may have caused you. Your comments will be relayed to our team as we continue making improvements for our great guests. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

6/10 Okay

chloe

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine as desired
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Dear John,It's always a pleasure hearing from our guests. We're glad you enjoyed your time at Baymont by Wyndham Knoxville/Cedar Bluff, and we would be delighted to have you stay with us again the next time you're in the area.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 1 night in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Laura,Thank you for taking the time to leave a review regarding your recent stay at Baymont by Wyndham Knoxville/Cedar Bluff. We're glad you had a terrific experience! We hope you'll come to visit us again soon.

8/10 Good

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast serving format was awkward, something not seen before
Stayed 1 night in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Roy,Thank you for taking the time to leave a review regarding your recent stay at Baymont by Wyndham Knoxville/Cedar Bluff. Your feedback is appreciated, and we will use your feedback to improve the experience of future guests. We trust that you had an overall pleasant stay with us, and we hope to welcome you back for a more unforgettable visit soon.

8/10 Good

Lori

Liked: Staff & service
Dirty
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Lori,We appreciate your feedback, and we're happy to see much of your stay was pleasant. However, we apologize for any concerns about cleanliness, and we'll relay your comments to our team to ensure our high standards of hospitality are being met. Should you be in the area again, please come back to see us for an even more exceptional stay.

6/10 Okay

Angela, Flushing

Traveled with family and small children
Liked: Staff & service
Beds weren't great and could use some updating
Stayed 1 night in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Angela,Thank you for leaving a review. We are so glad you stayed with us during your trip to Knoxville. Our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. It was a pleasure having you here, and we hope you will have a chance to come back soon.

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about it. Wonderful hotel.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Margaret,Thank you for your review and for giving us a perfect rating! It's wonderful to know you thoroughly enjoyed your experience, and we hope you return soon.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Tammy

Business traveler, Traveled with family
Liked: Staff & service
I like being able to walk to a nice restaurant and the room could be updated a lil better and the room could much cleaner
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Tammy,We always appreciate hearing from our guests, and we're glad our location worked well for your trip. However, we apologize for any concerns about the condition of the room. We'll keep your comments in mind, and we hope to see you again should you be back in the area.

8/10 Good

Joann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Joann,Thank you for your feedback on your recent stay with us! Our team strives to provide excellent experiences at reasonable rates. We look forward to welcoming you back to Baymont by Wyndham Knoxville/Cedar Bluff for another enjoyable visit soon!

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and pleasant
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Jeff,It was a pleasure hosting you at Baymont by Wyndham Knoxville/Cedar Bluff! We're glad our attention to cleanliness left a great impression on you, and we hope to see you again soon.

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very pleasant experience so far
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Ricky,Thank you for your review and for giving us a perfect rating. We are delighted you are enjoying your experience! It's a pleasure to welcome you to Baymont by Wyndham Knoxville/Cedar Bluff, and we hope to have you here again soon.

10/10 Excellent

paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very but small r Bathroom, shower head low for 6'2" person
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Paul,Thank you for your feedback about our accommodations. We'll share your comments with the rest of our team, as we're always seeking new ways to improve our guest experience. Hopefully, you enjoyed your stay overall. We'd love to welcome you back anytime!

8/10 Good

Graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Graham,Thank you for your recent stay at Baymont by Wyndham Knoxville/Cedar Bluff. Hosting you was a pleasure, and we're so happy that we met all your expectations. We appreciate your feedback and look forward to seeing you again very soon.

8/10 Good

Vicki, Powell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Vicki,Thank you for choosing to stay with us at Baymont by Wyndham Knoxville/Cedar Bluff. We're delighted to read our convenient location served you well. The pleasure was all ours, and we hope you'll choose us again in the future.

10/10 Excellent

Mamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Mamie,Thank you for staying with us at Baymont by Wyndham Knoxville/Cedar Bluff. Our team strives to provide one-of-a-kind service, and we are glad we can accommodate your travel needs. Thank you for your review, and we hope to see you again soon!

10/10 Excellent

Reneau

Liked: Cleanliness, staff & service
Was good but entrance road easy to miss.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Reneau,Thank you for choosing to stay at Baymont by Wyndham Knoxville/Cedar Bluff! We regret that our property could have been easier to locate. However, it's great that you had a pleasant visit. We appreciate your outstanding rating and hope you'll come back!

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Baymont. Everyone was friendly and helpful, and the facilities were clean and well maintained. We found dining options within walking distance, although there were no sidewalks or lights to walk outside the immediate vicinity. Our one disappointment was that any noise in the hallway carried into the rooms.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Jean,It is wonderful to know that you had an excellent experience with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Receiving recognition for our fantastic location and the high standards of cleanliness we adhere to is always appreciated as well. Your feedback about noise is understood, and we'll be sure to share it with our internal team to determine ways of improving in this respect. Thank you for your perfect rating, and we hope you return soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Preston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Preston,Thanks for joining us at Baymont by Wyndham Knoxville/Cedar Bluff. We aim to create a welcoming environment, so we're pleased you mentioned our friendly service. Come back soon!

6/10 Okay

Tighe

Traveled with partner
Liked: Cleanliness, staff & service
Some of the best pillows I have ever slept on. Breakfast was a little disappointing. First time we ever stood in line behind a barricade to be served breakfast.Options and quality were not on par with other venues we have stayed at.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Tighe,Providing a clean and comfortable bed is one of the most important things we can do, and we're glad that yours fit the bill. We apologize that your breakfast was not quite what you had in mind, and will keep your comments in mind as we improve our overall experience. In the future, we hope to welcome you back to Cedar Bluff.

10/10 Excellent

Sherry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Very accessible to dining options.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Sherry, Thank you for choosing Baymont by Wyndham Knoxville/Cedar Bluff for your recent getaway. We appreciate you taking the time to leave your five-star review and are delighted that you thoroughly enjoyed your stay with us. We look forward to hosting you again for a future visit!

10/10 Excellent

JOLANTA

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Willard

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Them barking dogs that was the worst
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Willard,While we are grateful for your high rating, we are sorry barking from a guest's dogs affected your stay. In the future, please let our front desk team know about any concerns regarding noise, as we are always willing to assist you in any way we can. Thank you for allowing us to host you, and we hope you'll come back and see us for a more relaxing experience.

10/10 Excellent

Ali

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to the interstate which is great for traveling! Room was clean.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 20, 2024
Dear Ali,Thanks for joining us at Baymont by Wyndham Knoxville/Cedar Bluff. It was our pleasure to provide you with clean accommodations, and we're pleased you appreciated the convenience of our location near the interstate. We hope you'll stay with us again next time you're in the area!

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms could have more lighting
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Gordon,Thank you for choosing Baymont by Wyndham Knoxville/Cedar Bluff and for sharing your valuable feedback. We will be sure to review your concerns about lighting with our team and look forward to welcoming you back for another great visit.

10/10 Excellent

Jesse

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and hot tub the rooms was clean and quiet
Stayed 1 night in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Jesse,It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We work hard to meet expectations like yours, and we’re happy to hear our impeccable accommodations, relaxing amenities, and peaceful atmosphere hit the mark for you. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.

8/10 Good

Hensley

Liked: Cleanliness, staff & service
It was a nice enough property, although a little worn. I think it's time for an update.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 16, 2024
Dear Hensley,We're so happy to know that you had a nice time with us overall and we appreciate the high rating. That being said, the upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Your feedback regarding this matter will be kept in mind for the future and we hope to see you again soon.

8/10 Good

Stephanie

Traveled with partner
Liked: Staff & service, property conditions & facilities
We stayed in a pet friendly room. The hallway unfortunately had several large urine stains from guest pets. The hallway condition was poor and definitely needed cleaning. The room itself was in good condition.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Stephanie,Thank you for staying at Baymont by Wyndham Knoxville/Cedar Bluff! We're pleased to know that you found your room to be in good condition. However, we're disappointed to hear about the cleanliness issues you encountered in the hallway. Rest assured, we'll address this promptly with our team to ensure a better experience for all guests. It was wonderful to have you as our guest, and we hope to have the opportunity to welcome you back for an improved stay.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and comfortable bed. Very clean. Thank you.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Julie,We were happy to provide you with clean, comfortable accommodations, and we're glad you enjoyed your visit. If your adventures bring you back to the area, please come see us again at Baymont by Wyndham Knoxville/Cedar Bluff!

8/10 Good

Norman

Stayed 1 night in Mar 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, stylish, and very nice breakfast setup.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Denise,It was such a pleasure to welcome you to Baymont by Wyndham Knoxville/Cedar Bluff! We're delighted you started your day off right with our delicious breakfast offerings, and we appreciate you mentioning the high standards of cleanliness we adhere to. Thank you for your perfect rating, and we hope you return soon!

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
Everything was fine until we tried to plug in our needed machines. Each side of the bed had a table lamp with two outlets. It sounded good until we tried to use them. None of them worked. We had to move to another room where there was just one side table, and one of the out,ets didn't work. Fortunately the clock had outlets that did work. I used the desk chair as a table beside me, after rearranging some of the furniture. Hopefully breakfastis good.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear John,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience! That said, we apologize for the inconvenience you encountered with the outlets. We'll be sure to share your feedback with maintenance to ensure any necessary adjustments or repairs are made promptly. It was a pleasure having you here, and we hope you return soon for a seamless visit worthy of a perfect rating.