Bathroom shower had mold in it. Toilet paper holder rusty and falling off wall. The room smelled like very old nursing home. Worst BW ever stayed at.
Comment from Hotel Management
Feb 2, 2017 by Alpa P, Hotel Management
Thank you for taking the time to post review of your experience at our Best Western Knoxville Suites in North Knoxville. I want to personally apologize for the inconvenience during your stay, and am sorry we didn't have a chance to deliver excellent customer service. I have shared this review with my team, in hopes of improving overall satisfaction.