Ratings based on 646 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from MA

Friendly staff, pool and hot tub well maintained

Posted Jan 30, 2016
Very nice stay. Bathroom not modern but clean. Would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2016
It was a decent hotel for the price. The breakfast was very good and went above what you get at most hotels for complimentary breakfast. The gym was tiny but it worked for a short workout. The hallway of the 3rd floor smelled horribly of smoke but our room did not.
4 out of 5
Recommended
for Couples
by A verified traveler

Excellent fro a stay

Posted Jan 7, 2016
We stayed in the king jetted tub suite! the room was very spacious and absolutely wonderful to have a hot tub at the end of the bed! Extremely clean and tidy, with a decent breakfast selection and very friendly staff.
3 out of 5
Recommended
for Everyone
by A verified traveler from Middle TN

Selected a King and got something else

Posted Jan 4, 2016
Pros: Very clean, and quiet. Staff very courteous and helpful.
Cons: Update the mattresses in rooms like the one we had. The mattresses have had one too many people and sagged in the middle.
Location: Limited if you did not want to get back on I-40 to get across the road to other restaurants. It is a great spot to sleep over, but not to shop etc.
Selected a King non smoking that was available on line, but when my confirmation appeared the room was a double queen smoking! Called the hotel and was told that was customary when the room I wanted was not available...hmmm...why was the travel center site listing availability then. Not only did I get a totally different room, but the price was not what I selected either...it was $40 higher than what was posted. I am traveling for a family death and don't have the time to argue, so I took what I got.
5 out of 5
Recommended
for Everyone
by A verified traveler from Niagara Falls, Ontario

Nice hotel with good location

Posted Jan 3, 2016
Very nice hotel, very clean and fresh smelling room. Very good breakfast. It was great experience, I would highly recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler from b

Nice for travel stay

Posted Dec 27, 2015
We arrived very late but staff was friendly. Room was clean - bathroom well stocked although there was no shower liner so shower flooded the room. Only negative was breakfast- not very tasty. Eggs sausage and waffles all below average in quality.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location just off freeway

Posted Dec 25, 2015
Hotel overall was nice and clean. However, place definately smelled in halls of cigarettes. The carpet cleaner odor in the rooms was strong and overpowering, to the extent of nauseating.
5 out of 5
Recommended
for Everyone
by A verified traveler from maryland

Posted Dec 24, 2015
Stayed one night, very nice and friendly staff. Good breakfast. Nice room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Perfect for travel

Posted Nov 18, 2015
Pros: Great service
Location: Great Smokey Mountains
Great location very clean good old Tn. pleasant service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Great hotel off the highway

Posted Nov 12, 2015
Pros: Great breakfast. Hotel room was clean.
Location: Puleo's Grill nearby and recommended.
Enjoyed our stay here. This place is near the highway, and there a number of restaurant options nearby. The breakfast was great! Overall it was a great hotel for the price, glad we stayed, and would stay again.