Ratings based on 43 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

NICE HOTEL

Posted Sep 18, 2016
Pros: KITCHEN WITH FULL SIZED FRIDGE
Cons: A FREE CONTINENTAL BREAKFAST WOULD HAVE BEEN NICE.
Location: NICE LOCATION NOT TOO FAR FROM NELAND STADIUM. WE WERE IN KNOXVILLE FOR GAME SO JUST WANTED TO BE CLOSE TO STADIUM.
THOUGHT WAS A LITTLE PRICEY FOR ROOM. KITCHEN AREA WAS NICE TO HAVE IN THE ROOM BUT WE HAD A SHORT STAY SO WE DIDNT GET A CHANCE TO USE IT. ALSO, BED SLEPT WELL. WOULD RECOMMEND STAYING THERE IF STAYING FOR A LONGER PERIOD.
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
We thank you for sharing your thoughts with us. Our staff enjoy hearing feedback from our guests and we thank you for doing your part to help us improve upon our service and property. We appreciate your comments and are looking forward to the chance to serve your needs the next time you visit the area! Have a wonderful day and safe journeys along the way! Sincerely, Jason Smith General Manager Candlewood Suites Knoxville-Airport
2 out of 5
by A verified traveler from GSP

Convenient to my work.

Posted Nov 21, 2015
Cons: Room furniture worn.
Location: Starbucks and close to my work.
No scanner to scan a document I needed. Coffee (Maxwell house) machine, the coffee tasted old, burnt. Also should have Spendia in addition to other sweeteners. Work out room the weight equipment is in need of repair.
Comment from Hotel Management
Nov 23, 2015 by Candlewood Staff, Hotel Management
Thank you Phil for staying with us here at Candlewood Suites Knoxville Airport. We appreciate you taking the time to give us a review. Our renovation plans is on the horizon and have many new details that will be changing, so we hope to see you again in the future.
5 out of 5
by A verified traveler

Posted Oct 19, 2015
Much better than expected. nice alternative to the smokies
Comment from Hotel Management
Nov 14, 2015 by Chasity I, Hotel Management
Thank you for giving us a perfect rating and for recommending our Candlewood Suites Knoxville Airport to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
5 out of 5
by A verified traveler from La Vergne, TN

Convenient to the Dragon and great eating places!

Posted Oct 5, 2015
Unexpectedly enjoyed our stay at the Candlewood for several reasons; 1) it was more of a studio room with refrigerator, microwave, stove, sink, dishes, and etc. 2) it was very close to highway 129 leading right into some of the best sporty car and motorcycle riding in East TN 3) it was clean, smelled great, and the rooms/appliances/tv and other seemed new 4) beds were very comfy, shower pressure was great, and zero disturbances. You'd think you would pay a good bit more for all those amenities, but it was actually one of the better-priced suites available in Alcoa area. Definitely a win/win for us, and we're likely to book there again for our next trip there.
Comment from Hotel Management
Oct 8, 2015 by Chasity I., Hotel Management
Thank you Steve, for the extremely fabulous review of our property! We are pleased to know you enjoyed your stay here with us at Candlewood Suites Knoxville Airport, and look forward to seeing you/your family again in the near future.
5 out of 5
by A verified traveler

Sweet suite

Posted Sep 5, 2015
Single queen was a bit tight but king rooms are spacious. No little oven in the little kitchen but comfy beds. Good a/c and quiet hotel.
Comment from Hotel Management
Nov 21, 2015 by Chasity I, Hotel Management
Thank you AJ for giving us a perfect rating and for recommending our Candlewood Suites Knoxville Airport to other travelers.We hope to see you again in the future. Safe travels!
5 out of 5
by A verified traveler

Great hotel

Posted Aug 11, 2015
This is a great hotel close to airport. Clean and comfortable. Enjoyed my stay
Comment from Hotel Management
Nov 22, 2015 by Chasity I, Hotel Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner, so we may book a reservation for you here at Candlewood Suites Knoxville Airport.
5 out of 5
by A verified traveler from Fort Walton Beach, Florida

Home away from Home

Posted Aug 9, 2015
Pros: Location and easy access to dining , shopping etc. The staff is friendly and helpful. The rooms are clean and quiet with a full kitchen.
Cons: I can't think of a thing !
Location: The hotel sets back of the main highway , however , you do not have to get on the main road to enjoy dining from fast food to full service, shopping.
This is the second time I have stayed at this hotel in less than a year. I was very pleased the first time, and not disappointed the second time. This has become my home away from home ! I visit the area as much as possible to visit with my one and only grandchild. Candlewood has my business! The hotel has everything I could want and need in my room, the staff friendly and accommodating , the room is clean, and surprisingly quiet with access to the airport, dining, etc. Thank you again for a pleasant stay !
Comment from Hotel Management
Nov 21, 2015 by Chasity I, Hotel Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us and we will always be your "home away from home."
5 out of 5
by A verified traveler from Gaffney,SC

Party in the Mountains!

Posted Aug 4, 2015
Pros: I was very surprised by the quality and comfort level of the hotel. I was also extremely impressed with the staff and the attention to detail.
Cons: Lights in the pool area after dark.
Location: Many great restaurants within a 5 mile radius. Shopping and night life also very close by.
Some friends and I were in town for a concert @ The Shed on Saturday. We came in on Friday because the room rate was so reasonable that we could afford to stay two night and rest up for the show. We had an awesome time at the show and seeing the sights near by.
5 out of 5
by A verified traveler

Posted Jul 30, 2015
Go there every year on my trip to Knoxville think it is great!
Comment from Hotel Management
Aug 4, 2015 by Chasity, Hotel Management
Thank you for staying with us every year, here at Candlewood Suites Knoxville Airport! We appreciate your loyalty and look forward to seeing you again, on your return visits.
4 out of 5
by A verified traveler from NJ

Great stay!!!

Posted Jul 27, 2015
We only stayed one night. The room was beautiful and spacious. Close to a lot of things.
Comment from Hotel Management
Aug 4, 2015 by Chasity, Hotel Management
Thank you for taking the time to give us a review and we appreciate you staying with us here at Candlewood Suites Knoxville Airport! We hope to see you again one day.