Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, iron/ironing board, rollaway beds
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Reviews of Comfort Inn Lenoir City/Knoxville

2.5 out of 5
Comfort Inn Lenoir City/Knoxville
150 Interchange Park Lane, Lenoir City, TN

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 263 reviews" "
Rating 8 - Good. 80 out of 263 reviews" "
Rating 6 - Okay. 20 out of 263 reviews" "
Rating 4 - Poor. 8 out of 263 reviews" "
Rating 2 - Terrible. 7 out of 263 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area
Stayed 1 night in Apr 2024

10/10 Excellent

Michael A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night
Stayed 1 night in Mar 2024

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out, comfortable and quiet rooms
Stayed 1 night in Mar 2024

4/10 Poor

Shirley

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was fine until I found a bed bug crawling in my pillow in the morning. I was mortified. We got out as fast as possible. It was fine otherwise.
Stayed 1 night in Mar 2024
Response from Jimmy, Manager Comfort Inn on Apr 1, 2024
We sincerely apologize for the discomfort and inconvenience you experienced during your stay at our hotel. Ensuring the comfort and well-being of our guests is our top priority, and we take reports of pests such as bed bugs very seriously.Upon receiving your feedback, we immediately conducted a thorough inspection of the room in question and have initiated comprehensive pest control measures to address the issue. We understand the importance of maintaining a clean and hygienic environment for our guests, and we are committed to taking all necessary steps to prevent similar occurrences in the future.Please accept our sincerest apologies for any distress this incident may have caused you. We value your patronage and hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future. If there's anything else we can do to assist you further, please don't hesitate to contact us directly.

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy stay. Comfortable, clean, and quiet.

8/10 Good

Matthew

Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zz
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended a great place to eat close by and the restaurant offered a discount to guests.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard, Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

MARY LYNN

Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Stayed 1 night in Jan 2024

10/10 Excellent

Megan

Stayed 1 night in Dec 2023

10/10 Excellent

Dennis

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I liked that it was quiet and everyone was willing to help. The way the roads in and out confused me at first so some heads-up about that would be nice.
Stayed 4 nights in Dec 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023

10/10 Excellent

Starla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only spent one night but the room was nice, clean , and comfy!
Stayed 1 night in Dec 2023

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet rooms are big and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Good bed
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stand
Clean, updated hotel. Staff very friendly. Beds comfortable, not too soft. Breakfast ok, with some hot options. Safe area.
Stayed 1 night in Oct 2023

10/10 Excellent

EIKO

Liked: Staff & service, amenities, property conditions & facilities
Little sketchy area
Stayed 1 night in Oct 2023

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, nice welcome
Stayed 1 night in Oct 2023

10/10 Excellent

Archibald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our plan was to stay for 3 nights but had to stay an extra night. Everyone was very nice. Breakfast was always hot and ready.
Stayed 3 nights in Sep 2023

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend this hotel
Hotel is located right off the interstate and has many restaurants within easy driving distance. Room was clean from the bed to the bathroom. Check-in was easy and staff were very friendly. I wish breakfast started earlier had to leave before 6:30.
Stayed 1 night in Sep 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly. Quiet even though it's near highway.
Stayed 1 night in Aug 2023

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service
Ronnie at the desk is very friendly and helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Celso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. Recommended. They gave me an accessible apartment and I didn’t ask for it. I had a late check in, my room was just ok, but hotel was really good and friendly staff.
Stayed 1 night in Jul 2023

2/10 Terrible

Fawnda

Disliked: Cleanliness, staff & service, property conditions & facilities
I paid way too much for this room. There were stains on the carpet in our room & on the mattress! The next morning, I went to the breakfast area & got a bowl of cereal for my 5 yr old granddaughter. As i was leaving to take this back to the room, I spilled some milk. The person working the front desk rudely announced that i spilled milk! I said I'm so sorry. No response. He then grabbed a towel to wipe it up. I apologized again & thanked him for cleaning it up. Again... no response! Rude!!

10/10 Excellent

FAT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

matthew

Stayed 1 night in Jun 2023

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities
One of the ladies cleaning rooms went out of her way to bring us a ball we left behind, she came all the way to the parking lot to find us! We will be back to stay here! Thank you Comfort Inn
Stayed 1 night in Jun 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
Check in was super slow due to computer issues. Hotel clerk was sincerely apologetic and doing the best he could under the circumstances. We prepaid for a king room, but ended up with two small beds. Because of the computer issues, we just let it go. Hotel is within walking distance of Ruby Tuesdays, who offer a discount to hotel guests.
Stayed 1 night in Jun 2023

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in time was off. Instead of 2 pm it was the 3 pm and your check out was still 11 am . Not a big fan of the price for the amount of time spent for the reservation!
Stayed 1 night in Jun 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

6/10 Okay

Marcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine. I have stayed at many Comfort Inns. There were rowdy folks running up and down halls! Knocking on doors, running. Unmonitored. Not hotel’s fault but rude guests. Breakfast was below par. Coffee good.
Stayed 1 night in Apr 2023
Response from Ronnie on Apr 24, 2023
Thanks for taking the time to complete our online review, I'm sorry you experienced bad behavior by some of the other guests. high-school ball teams can be a challenge to manage I hope you will visit us in the future

10/10 Excellent

JOE

Stayed 1 night in Apr 2023

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Ronnie on Apr 16, 2023
Thank You for staying with us we look foward to your next visit

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to Knoxville
Easy check in and clean room.
Stayed 1 night in Mar 2023
Response from Ronnie on Apr 16, 2023
Thank you for your review

10/10 Excellent

Brian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to I-75 ramps, Ruby Tuesday restaurant within walking distance.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great for my needs which was just a clean warm place to sleep while visiting family. I checked in late Thanksgiving night with no problem and desk clerk was friendly. Only criticism would be no bagels at breakfast. Maybe that's a southern thing. And no hot cereal. I would stay here again.
Stayed 2 nights in Nov 2022

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Great hotel! Very comfortable and the staff was super friendly. I would definitely stay here again.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

sherral

Stayed 3 nights in Sep 2022

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were friendly. Very close to family venue
Stayed 2 nights in Sep 2022

10/10 Excellent

Donald

Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed there for a night but the front desk was very friendly and was clean and comfortable.
Stayed 1 night in Aug 2022

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick front desk service, everyone was very polite and friendly. The room was clean and tidy.
Stayed 1 night in Jul 2022

10/10 Excellent

Dianna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is well kept. Great value for what we paid.
Stayed 1 night in Jul 2022