Relaxing at Country Suites & Inns
Posted Jul 5, 2016 on Hotels
The hotel staff, facilities and overall location was very good. The morning breakfast was very good also. The room was clean. However, there was no complimentary shampoo and only 2 tiny bars of soap for use. The fan for the airconditioner was either on high or off...no other speed. We did enjoy our hotel stay however, and we will consider staying at this hotel again in the future.
Comment from Hotel Management
Jul 7, 2016 by Alex, Hotel Management
Thank you for your feedback. I'm so sorry to hear the issues you experienced during your time with us. I promise you that our rooms should each have shampoo, conditioner, and lotion stocked in each and I've already spoken with my housekeeping about the issue. I only wish we had known something about it while you were here. Thank you, once again, for your time with us and hopefully we will catch you again on your next trip through Knoxville!