Ratings based on 619 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Bruce from Charlotte

Business hotel walking distance to restaurants

Posted Apr 2, 2016 on Hotels
Comfortable rooms in full service hotel close to Knoxville downtown market and restaurants.
Comment from Hotel Management
Apr 5, 2016 by hotelstaff, Hotel Management
Dear Bruce, We're so glad to hear you found the Crowne Plaza Knoxville comfortable and convenient to the downtown area. We hope to have the opportunity to welcome you back again in the near future. Thank you.
5 out of 5
by Jennifer

Easter stay

Posted Mar 31, 2016 on Hotels
Good, but bathroom wasn't clean
Comment from Hotel Management
Apr 2, 2016 by hotelstaff, Hotel Management
Dear Jennifer, Thank you for taking the time to leave us your feedback. We're pleased to hear about your wonderful Easter stay with us. Thank you for your comments so we can working on improving our housekeeping services. We look forward to welcoming you back again soon. Thank you.
5 out of 5
by A verified traveler

Great place to stay!

Posted Mar 30, 2016 on Hotels
All around excellent!
Comment from Hotel Management
Apr 1, 2016 by hotelstaff, Hotel Management
We're so glad you enjoyed your stay! Come back and visit us at the Crowne Plaza Knoxville again soon. Thank you.
5 out of 5
by Pam

fun

Posted Mar 29, 2016 on Hotels
Love the Crowne Plaza
Comment from Hotel Management
Apr 1, 2016 by hotelstaff, Hotel Management
Dear Pam, We're so glad to hear about your wonderful stay and love for the Crowne Plaza! We hope to welcome you back on many more occasions. Thank you.
5 out of 5
by A verified traveler

Nice break

Posted Mar 28, 2016 on Hotels
It's a nice stop between Florida and Ohio.
Comment from Hotel Management
Mar 30, 2016 by hotelstaff, Hotel Management
Dear Traveler, Thank you for your feedback and for choosing the Crowne Plaza Knoxville for your overnight stay. We're glad you had a great hotel experience with us and wish you luck on the remaining part of your road trip. Safe travels!
5 out of 5
by Nancy

This traveler left a rating score only Posted Mar 21, 2016 on Hotels
1 out of 5
by Stephen

No flexibility

Posted Mar 20, 2016 on Hotels
I had to leave the hotel after one night of a two night stay. I was very disappointed that the hotel did not make an exception to their cancellation policy and refund one night since I left due to a medical issue. I will not stay at this hotel again, and will recommend that my friends and associates stay away.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 17, 2016 on Hotels
4 out of 5
by Kristine

Posted Mar 12, 2016 on Hotels
Front desk was helpful and friendly. The room was clean and comfortable. They are a pet friendly hotel and the pet deposit was reasonable. The hotel is located in downtown and a short walk to market square.
Comment from Hotel Management
Mar 16, 2016 by hotelstaff, Hotel Management
Dear Kristine, Thank you for taking the time to leave us your comments about your recent visit to the Crowne Plaza Knoxville. We're so pleased to hear you had a comfortable stay and enjoyed the location and pet-friendly services. Thank you again and we wish you safe travels.
4 out of 5
by A verified traveler

Posted Mar 8, 2016 on Hotels
The hotel is great because it is walking distance to market square. The room and lobby were very clean. The negative thing was you could here everything! We stayed there on a Saturday night and there were people yelling in the hall until 2 am.
Comment from Hotel Management
Mar 11, 2016 by hotelstaff, Hotel Management
Dear Traveler, Thank you for your wonderful review of the Crowne Plaza Knoxville. We're so pleased you found the hotel clean and convenient to downtown Knoxville. We do apologize for the external noises you experienced during your stay. We hope to have the opportunity to welcome you back to a quieter night in the near future. Safe travels!