Stay here for location but no other reason
Posted Sep 7, 2016 on Hotels
Was attending a conference at this hotel and parking was supposed to be free for conference attendees but had to argue with check in because she didn't know anything about it. After having to PROVE it I did get free parking. Proper response would have been for her to contact management rather than arguing with guests. More importantly, the room was in dire need of maintenance (wallpaper peeling off, black mold on air conditioning vent, popcorn peeling off ceiling, etc)
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Thank you for your review of the Crowne Plaza Knoxville. We will make note of both your positive comments as well as suggestions and pass them along to the rest of the Crowne Plaza team. Thank you for your review and we hope to welcome you back again soon.