Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
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Reviews of Days Inn by Wyndham Knoxville East

3 out of 5
Days Inn by Wyndham Knoxville East
5423 Asheville Hwy, Knoxville, TN

Reviews

6.4
Rating 10 - Excellent. 218 out of 1005 reviews" "
Rating 8 - Good. 238 out of 1005 reviews" "
Rating 6 - Okay. 186 out of 1005 reviews" "
Rating 4 - Poor. 166 out of 1005 reviews" "
Rating 2 - Terrible. 197 out of 1005 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just got exactly what they advertised and that I was expecting
Stayed 1 night in Apr 2024
Response from shelly on Apr 24, 2024
We are glad that you had a delightful experience. Thank you for your feedback. We appreciate wonderful guests such as yourself. We hope you decide to stay with us again.

8/10 Good

nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was minimal but waffle house across the street. The place was clean, quiet and comfortable for a low price. Would stay again.
Stayed 1 night in Apr 2024
Response from shelly on Apr 24, 2024
We are glad to hear that you had a pleasant stay . Thank you for your kind words . We cant wait to see you all again.

10/10 Excellent

Iotamo Poialii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from shelly on Apr 24, 2024
Thank you for your feed back. We strive for our guest to have a delightful experience. We are pleased that your visit went so well. We would love to have you back the next time you are in the area.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy! Thank you!!!
Stayed 1 night in Apr 2024
Response from shelly on Apr 24, 2024
Thank you for your kind words. We are delighted that you had a wonderful stay . We hope to see you again soon.

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly night staff and clean
Stayed 2 nights in Apr 2024
Response from shelly on Apr 24, 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

8/10 Good

Julia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from shelly on Apr 24, 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

10/10 Excellent

Andres

Stayed 7 nights in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for staying at our Knoxville location. We are pleased that you had a wonderful stay . We would love for you to come back the next time you are near.

10/10 Excellent

Daniel

Stayed 7 nights in Mar 2024
Response from shelly on Apr 24, 2024
We are delighted that you had a wonderful experience. Our staff strives to be delightful. We are pleased that we met your expectations. We hope to see you all again soon.

2/10 Terrible

Becky, Kettering

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so old and nothing nice about it. Shower head sprayed water everywhere outside the bath. Furniture very old and nasty. Beds are awful and sofa bed mattress was like sleeping on springs it was so thin. Had to go to office for bedding for sofa bed. Breakfast is a apple, banana or ceral. Not even lids for coffee cups. Horrible so stay away
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for sharing your experience with us. It is our primary goal that every guest will always refer to our accommodations as clean and comfortable. We are saddened to hear that we fell short during your stay. Rest assured that your comments will be shared with the appropriate departments to ensure guest satisfaction moving forward. The next time you are in town, we'd love another chance to host you to make sure all your expectations will be met. We wish youall the best along your way.

8/10 Good

Herbert

Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for your feedback . We are delighted that you had a well experience. We hope that you come back to stay with us soon.

4/10 Poor

Debra

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Na Its a older hotel 3 floors no elevator. Had to ask for blankets
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
We are sorry that it did not reach your expectations. We will address your concerns so they may be resolved. We are hopeful that you consider returning in the future.

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for your feedback . We will look into your concerns that they maybe resolved. We are hopeful that you come back soon.

10/10 Excellent

Eric

Traveled with family
Disliked: Cleanliness
Was great for the price , if you are traveling on a budget . This would be great .
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from shelly on Apr 24, 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

8/10 Good

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff.
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for your kind words about our staff . We strive to have a delightful staff . We are thrilled that you had a good experience. we hope to see you in the near future.

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to interstate.
Stayed 14 nights in Feb 2024
Response from shelly on Apr 24, 2024
Thank you for your feedback . We hope you consider staying with us in the future.

6/10 Okay

Jeri, Marshfield

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was not cleaned very well. There was trash right out in the parking lot.
Stayed 1 night in Mar 2024
Response from shelly on Apr 24, 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

6/10 Okay

Kevin

Traveled with group
Both of our cards didn't work the 2nd night, and we never left them next to phone. Also, the tub drain was clogged up with peeling paint from the tub so it drained slow. Good price for a place to just sleep, and quick grab style breakfast.
Stayed 2 nights in Mar 2024
Response from shelly on Apr 24, 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

6/10 Okay

Hao

Liked: Staff & service
room is ok, not not everything so clean. The worst part is the smell, I smell smoke inside all night, some, a bit weeds. That affects my sleep a lot!
Stayed 1 night in Feb 2024
Response from shelly on Apr 24, 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

10/10 Excellent

Habib

Liked: Amenities
Very cool and satisfying
Stayed 1 night in Feb 2024
Response from shelly on Apr 24, 2024
We are delighted that you had a wonderful stay. We strive for a delightful experience for our guests. Thank you for your kind words. We cant wait to see you the next time you are near this area.

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Didn't care for the nonstop traffic of people constantly going up and down the stairs and the slamming of doors all night long. Property seems to be going through some renovations, it definitely needs it.
Stayed 1 night in Feb 2024
Response from shelly on Apr 24, 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

4/10 Poor

Jessica

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from shelly on Apr 24, 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

8/10 Good

Vinny

Liked: Cleanliness
No problem good hotel to staying
Stayed 1 night in Feb 2024

10/10 Excellent

Dalila

Stayed 1 night in Feb 2024
Response from shelly on Apr 24, 2024
Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to see you found our staff to be friendly and our location convenient. We look forward to welcoming you back again soon!

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area, well lit parking, and nice room. My only complaint was the slowness of checking in. Id stay again
Stayed 1 night in Feb 2024

6/10 Okay

Richard

Clean, comfortable bed, hot water, little fridge and microwave and good TV. The trouble is you can hear the highway truck noise all night long.
Stayed 1 night in Feb 2024

6/10 Okay

Chinnu

Stayed 1 night in Feb 2024

4/10 Poor

Dwayne

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The plaster was falling off the ceiling. The shower in the bathroom was coming out of the wall. I had to put up a $50.00 deposit that was supposed to be refunded but they kept it
Stayed 1 night in Feb 2024

6/10 Okay

Millie kat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When I reserved the room it said smoking king bed and couch. When we checked in it was non smoking And he said he didn’t have smoking rooms. Very misleading so we ended up smoking outside in the cold. We won’t be back.
Stayed 2 nights in Feb 2024

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue is that the Wi-Fi didn't work, and cell signal was very weak in our room. Besides that it's a good budget motel.
Stayed 1 night in Jan 2024

6/10 Okay

Sandra

Stayed 1 night in Jan 2024
Response from shelly on Apr 24, 2024
We are sorry to hear that you did not enjoy your stay with us. Please accept our sincerest apologies for any inconvenience or aggravation. We want you as our guest and are hopeful that you will afford us the opportunity to provide lodging services in the future.

2/10 Terrible

Angie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I pick this hotel because the ratings showed seven however, I’m not sure if that was a long time ago or what but I stayed there last night and when I first got there I thought OK this might be OK. I dropped off my stuff went on about my business as I was in town visiting somebody when I got back to the hotel at 11 o’clock I got ready to pull out the couch bed and the couch cushions were disgusting the sheet on the couch bed was dirty at the end of it as you could tell something had been spilled on the couch cushion, and the cleaning people just turned the cushion over and didn’t bother trying to clean it. Not realizing it would leave the dirty filth on the sheets second of all, I went to get into the big bed and the sheets on the top right corner of the bed look like somebody had wiped something like a dirty nose on the sheet. It was absolutely disgusting. I went downstairs to the front office stood at the door window for 20 minutes after I called the guy to tell him I needed a new cover for the couch, bed and a new sheet for the big bed. He gives me a blanket and that was it and their website does not specify that when you get there even though you paid for the hotel, stay already online through their website or through a third-party website you had to pay a deposit when you get there regardless
Stayed 1 night in Jan 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
The first room had a plumbing issue so we were given a second room immediately. They are located across from a Waffle house which was nice.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good & cheap
Stayed 1 night in Dec 2023

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Maxime Billy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jackie

Liked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

jason

Stayed 1 night in Jan 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Nice people. Great rooms. Clean . Friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price
Friendly, helpful service. Clean updated room. Near highway so some noise, not too bad. Nice continental breakfast.Great price
Stayed 1 night in Jan 2024

6/10 Okay

Elizabeth, Liberty

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room wasn't bad but it wasn't the cleanest. We were looking for a close to my son and just needed a place to sleep.
Stayed 4 nights in Dec 2023

6/10 Okay

Dennis

Business traveler
Liked: Cleanliness, room comfort
Room wasn't bad. Celing was peeling in bathroom and mold was in all the corners.
Stayed 1 night in Jan 2024

6/10 Okay

Fredy

Traveled with family
Disliked: Cleanliness
El lugar se mira bien pero la limpieza no es su fuerte estaba un poco sucio masque todo el baño
Stayed 1 night in Dec 2023

4/10 Poor

Thomas

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was unhelpful. “Breakfast” was a joke. Proximity to the interstate highway made sleeping difficult. Won’t stay there again.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Price was good but…
Hotel seemed ok, but building is old. Beds were comfortable. There were a few insects in the room. Hotel staff had a notice in office that basically stated there was nothing they could do about it. Don’t think I’d stay here again
Stayed 1 night in Dec 2023

2/10 Terrible

Marybeth

Traveled with family and small children
Disliked: Property conditions & facilities
The plugs in my room didn’t work there was also things in the room that caused him to be dirty the towels were dirty one of the covers had a burn hole in it and it was supposed to be a non-smoking room not to mention one of the workers just came in my room without knocking not only to mention if I ask for something they didn’t know what I was saying to give me what I needed I would really appreciate it if someone could contact me into regards to the situation I have never had this type of situation to pay such a large deposit I got my deposit back but the equipment in the room did not work the plugs do not work it was just a horrible experience great staff though but they can learn to work on walking in on people and giving people privacy
Stayed 2 nights in Dec 2023