Dear Sabrina, Thank you for choosing us for your recent visit. We sincerely apologize for the noise concern during your stay and its impact on your comfort. While we know this cannot change your recent experience with us, please know that our front desk is available at any hour to help make you as comfortable as possible for future visits. We hope you will consider us for your next visit to the city so we can better your stay.Sincerely,Hotel Management

Dear Michael, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will revisit us the next time you are in the area.Sincerely,Hotel Management

Dear Teresa, thank you for dedicating the time to share your experience. Please accept our apologies for the noise issues during your stay. We are devoted to giving each guest a brilliant travel experience; therefore, we are disappointed if we do not meet these expectations. We hope to have an opportunity to host you again in the future.Sincerely,Hotel Management

Illiam, thank you for sharing your gracious review about the outstanding service you received from Will. He has a great passion for providing exceptional hospitality, so we are pleased to share your wonderful comments with him. Thank you once more for choosing Extended Stay America; we look forward to accommodating you again soon! Sincerely, Hotel Management

Michael, thank you for taking the time to review your stay. We are so sorry for the noise issues you encountered and for your disappointment with our breakfast choices. We will certainly share your feedback with the appropriate team regarding food and beverage selections at our hotel. Please come and stay with us again as we would love to provide you with a better experience. Sincerely, Hotel Management

Thank you for sharing your experience with fellow travelers. We are glad you were pleased with our immaculate accommodations. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management

Lisa, thank you for staying with us. We apologize for the issues you experienced with your room. Please know our front desk is always available and happy to help make your stay as comfortable as possible. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management

Shane, thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by Will, and we will be sure to share your compliments with him. Thanks again, and we hope you will plan on staying with us again in the future.  Sincerely, Hotel Management

Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. Also, please accept our sincerest apologies for the behavior you experienced from our staff member. Your comments have been addressed appropriately, and we are taking measures to ensure this is not repeated.We hope you will give us another opportunity to provide a better experience on your next stay. Thank you. Sincerely, Hotel Management

Thank you for staying with us and for taking the time to post a review. Although you had an overall pleasant visit, we're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management

Thank you for being our guest at Extended Stay America. We are glad to see the rating as it shows you had a nice time with us, but we regret the inconvenience caused while locating us. Also, we are sorry our front desk associate was not wearing a mask. We are grateful for your thoughts on this matter as our guests' and employees' safety is essential. We appreciate your feedback and look forward to seeing you again in the future. Sincerely, Hotel Management

Dwight, thank you for choosing Extended Stay America. We are happy to know you had a comfortable stay with us and liked our well-kept property. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management

Caroline, thank you for sharing the detailed review. We are sorry to read about the unpleasant incidents you mentioned and the noise issue that impacted your stay. Moreover, we apologize for the service you received from one of our front desk associates. We will share your comment with our team to be diligent. Once more, we do apologize. We hope you will allow us to redeem ourselves in the future. Sincerely, Hotel Management

Taylor, thank you for choosing Extended Stay America. It’s a pleasure to know you liked our ideal location as well as our well-kept, comfortable accommodations. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management

Matthew, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management

We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management

Thank you for sharing your comments. We are sorry for the disappointing stay you had and regret the odor you experienced in your room. We will share your comments with the housekeeping team to be more diligent going forward. We would have loved the opportunity to resolve this problem while you were here and would have moved you to another room upon request. Once more, we do apologize. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

Samantha, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management

Jean, thank you for your comments. We are sorry we could not provide you with the room of your choice and regret the inconvenience caused. We will review this to see what went wrong so that this is not repeated in the future. Moreover, we apologize for the noisy HVAC unit. We have shared this with the maintenance team to review and rectify this immediately. Please revisit us in the future, and we will try our best to accommodate you in the room that best meets your needs. Sincerely, Hotel Management

Jennifer, thank you for reviewing your stay with us at Extended Stay America. We are glad to know you were impressed with the cleanliness of our property and that you liked the service you received from our associates. However, we are regret not meeting some of your expectations; moreover, we are sorry for the inconvenience you had due to the ants in your room and for not addressing it to your satisfaction. We have shared your feedback with our team to be more diligent while resolving the issues going forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management

Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Sincerely, Hotel Management

Dear Guest, thank you for staying with us at Extended Stay America. We are happy to see your stay was all pleasant, and we appreciate you letting us know about the TV speaker. Our maintenance team is looking into it immediately. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management

Edward, thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We take great pride in delivering excellent service to our guests, so your comments assure us that we are on the right track. However, we are sorry for the inconvenience you experienced due to the shortage of in-room amenities. Your concerns will be shared with the appropriate team as well with our leadership team so that they can take the necessary steps to ensure better experiences for our guests. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management

Thank you for your review. Although you liked your refreshing suite, we are sorry for the inconvenience you faced due to the noise from other guests. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely, Hotel Management

Lisa, thank you for choosing our hotel. We are very sorry you were not able to enjoy a relaxing stay because of the bed. We also apologize for the smell you experienced in the bathroom. We have shared your comments with appropriate members of our team to make sure our future guests do not encounter the same problems. We hope you will choose us again on your next visit to our area. Sincerely, Hotel Management

It was a pleasure hosting you at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with our well-kept property, ideal location as well as with the excellent service delivered by our associates. Thank you for the fantastic review, and we look forward to your next visit. Sincerely, Hotel Management

Thank you for reviewing your stay at Extended Stay America. It was a pleasure to know you liked everything we have to offer and that you returned without any complaints. Your review is genuinely appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management

Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your property refreshing, and the staff friendly and professional. We are also happy you liked the grab-and-go breakfast. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management

Cassidy, thank you for reviewing your stay. We apologize you did not have a positive check-in experience. Moreover, we are sorry for the cleanliness and noise issue you encountered in your room and regret your stay was not a pleasant one. We would have loved the opportunity to resolve these problems while you were here and would have moved you to another room upon request. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management

Wendy, we are sorry you encountered some issues with housekeeping services during your stay. It is very unusual for our Front Desk team to be unresponsive to the needs of a guest when made aware of an issue, and our housekeeping staff delivers outstanding service. We sincerely apologize this was not the case during your recent stay. We have shared your feedback with the appropriate teams and will use this as a training opportunity to improve our service delivery. Thank you for your comments. Please come back and stay with us again. Sincerely, Hotel Management

Thank you for your recent stay at Extended Stay America. We are thrilled you enjoyed your visit to our hotel. We are also glad you loved our excellent facilities and our courteous associates. It is also great to read you liked our convenient location close to a variety of restaurants and shopping. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management

John, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management

Thank you for staying with us. We are sorry for the noise issue you encountered in your initial suite, but we are happy we could accommodate you with a new suite. We also apologize for the disappointment you had with our hotel policy, odor during your stay, and the other guest of our hotel. We can assure you that what you experienced is not acceptable by our standards, and we will be taking proper action to ensure a more pleasing experience for every guest entering our doors. Thank you again for your constructive feedback, as this helps us to improve the experience for future guests. We hope you will consider giving us a chance to provide you with a better experience. Sincerely, Hotel Management