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Extended Stay America Knoxville - West Hills

Star Rating
2.5 out of 5

Information

Reviews

3.6 / 5Good
409 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    West Town Mall
    14 min walk
  • Popular Location
    University of Tennessee Gardens
    10 min drive
  • Restaurant
    Doc's All American Grille
    18 min walk
  • Restaurant
    Denton's
    3 min drive
  • Airport
    Knoxville, TN (TYS-McGhee Tyson)
    22 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Studio, 1 Queen Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Knoxville

Located in Knoxville, Extended Stay America Knoxville - West Hills is in an area with great shopping. Women's Basketball Hall of Fame and Tennessee Theatre are cultural highlights, and travelers looking to shop may want to visit West Town Mall and Turkey Creek Shopping Center. Looking to enjoy an event or a game? See what's going on at Knoxville Civic Auditorium and Coliseum or Thompson–Boling Arena. Our guests appreciate the hotel's quiet location.

Visit our Knoxville travel guide

What's nearby

  • Popular Location
    West Town Mall - 14 min walk
  • Popular Location
    University of Tennessee Gardens - 10 min drive
  • Popular Location
    University of Tennessee - 11 min drive
  • Popular Location
    Turkey Creek Shopping Center - 14 min drive
  • Popular Location
    Knoxville Expo Center - 17 min drive

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) - 22 min drive

Restaurants

  • Doc's All American Grille — 18 min walk
  • Denton's — 3 min drive
  • Baker Peters House — 4 min drive
  • Sitar Indian Cuisine — 4 min drive
  • Panera Bread — 4 min drive

About this property

Extended Stay America Knoxville - West Hills

Hotel with free breakfast, near West Town Mall
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and barbecue grills. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a picnic area and a front-desk safe. All 72 rooms have flat-screen TVs with cable channels and feature kitchens with refrigerators, stovetops, and microwaves. Free WiFi, coffee makers, and free local calls are among the other amenities available to guests. Housekeeping is available on request.
Extended Stay America Knoxville - West Hills offers 72 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Knoxville hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site. A total renovation of this property was completed in June 2016.
Extended Stay America Knoxville - West Hills is a smoke-free property.
The recreational activities listed below are available either on site or nearby; fees may apply.

Policies

Check-in

Check-in between 3 PM - midnight

Special check-in instructions

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
  • Dogs and cats only
  • 2 per room
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in common area(s)

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Front-desk safe

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Free local calls
  • Iron/ironing board
  • Phone

Nearby things to do

Activities

  • Hiking/biking trails
5 - Excellent
145
4 - Good
108
3 - Okay
68
2 - Mediocre
42
1 - Poor
46
3.7
Cleanliness
4.0
Service and Staff
3.5
Amenities
3.6
Property condition

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

The staff was super nice and helpful. The property has no elevator so stairs are the only option (not suited for anyone who has difficulty going up and down stairs).

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is in a very convenient location. The staff are great.

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff, felt like I was at a home away from home & it is in a great location...convenient to shopping & a great selection of restaurants near by

Stayed 1 night in Jul 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2019

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