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Overview of Extended Stay America Knoxville - West Hills

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Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationWest Town Mall14 min walk
    Popular LocationDead Horse Lake Golf Course9 min drive
    Popular LocationTurkey Creek Shopping Center13 min drive
    AirportKnoxville, TN (TYS-McGhee Tyson)22 min drive

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  • Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsDeluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStudio, 1 Queen Bed, Non Smoking

About this area

Knoxville

Located in Knoxville, Extended Stay America Knoxville - West Hills is in an area with great shopping. West Town Mall and Turkey Creek Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit World's Fair Park and Knoxville Zoo. Looking to enjoy an event or a game? See what's going on at Thompson–Boling Arena or Knoxville Civic Auditorium and Coliseum. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Knoxville travel guide
Popular Location

What's nearby

  • West Town Mall - 14 min walk
  • Dead Horse Lake Golf Course - 9 min drive
  • University of Tennessee - 11 min drive
  • Knoxville Expo Center - 12 min drive
  • Turkey Creek Shopping Center - 13 min drive

Getting around

  • AirportMcGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • Pelanchos Mexican Grill — 10 min walk
  • Misaki Japanese Steak House — 11 min walk
  • Makino Japanese Buffet — 12 min walk
  • The Cheesecake Factory — 14 min walk
  • Texas Roadhouse — 16 min walk

About this property

Extended Stay America Knoxville - West Hills

Hotel with free parking, near West Town Mall
Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and barbecue grills. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a front-desk safe. All 72 rooms have flat-screen TVs with cable channels and feature kitchens with refrigerators, stovetops, and microwaves. Free WiFi, coffee makers, and phones are among the other amenities available to guests. Housekeeping is available on request.
Extended Stay America Knoxville - West Hills offers 72 accommodations with coffee/tea makers and irons/ironing boards. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Coffee/tea in common area(s)

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - June 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Iron/ironing board
  • Phone

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
Dogs and cats only
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville - West Hills Hotel
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Knoxville - West Hills Hotel Knoxville

Frequently asked questions

Can I cancel my reservation for free at Extended Stay America Knoxville - West Hills and receive a full refund?
Yes, Extended Stay America Knoxville - West Hills offers free cancellation on select room rates, because flexibility matters! Please refer to Extended Stay America Knoxville - West Hills cancellation policy on our site for more details about any exclusions or requirements.
Is Extended Stay America Knoxville - West Hills pet-friendly?
Yes, this property allows cats and dogs (limit 2 per room). There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.
How much is parking at Extended Stay America Knoxville - West Hills?
Self parking is free at this property.
What time is check-in at Extended Stay America Knoxville - West Hills?
Check-in is from 3 PM - midnight.
What time is check-out at Extended Stay America Knoxville - West Hills?
Check-out is at 11 AM.
Where is Extended Stay America Knoxville - West Hills located?
Situated in Knoxville, this hotel is 0.7 mi (1.2 km) from West Town Mall and within 6 mi (10 km) of Bearden Antique Mall and Dead Horse Lake Golf Course. Confederate Memorial Hall and Jones Cove are also within 6 mi (10 km).
3.7
Good
5 - Excellent
154
4 - Good
110
3 - Okay
69
2 - Poor
43
1 - Terrible
46

3.7/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and rate!
Excellent place to stay for business. Suite was large and very clean!
Stayed 2 nights in Jul 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint was noise coming from room above.
Stayed 7 nights in Dec 2019

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