Ratings based on 526 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

ACO Worlds 2016

Posted Aug 1, 2016
Walking distance to everything we wanted to do. Fun city, can't wait to return next year!
4 out of 5
by A verified traveler from Crestview, Fl

Great location

Posted Jul 31, 2016
Easy walking distance to everything! Staff is friendly, but the restaurant was pretty blah. The waitress also seemed like she was surprised we actually wanted to eat there. Found someone else's hair on the shower wall, but otherwise super pleased with the one night stay.
4 out of 5
by Adrian

This traveler left a rating score only Posted May 28, 2016 on Hotels
1 out of 5
by Hayley

Posted May 21, 2016 on Hotels
First negative review I've ever left..the Internet would cut in and out like it was the mid 90s the front desk said "it does that depending on how many people are using it". Comforter had dirt on it. The GM offered to refund us if we didn't want to stay the night but really had no other option at the time.
3 out of 5
by Roslyn from Memphis

Hotel convienent to everything we wanted

Posted May 18, 2016 on Hotels
Convienent for everything we wanted
3 out of 5
by brian

Sleepless n Knoxville

Posted May 14, 2016 on Hotels
Didn't sleep. AC unit didn't cool and noisey
4 out of 5
by A verified traveler

Nice place. Walking distance to Market Square.

Posted May 3, 2016
Pros: Staff were helpful.
Cons: Pillows are too soft.
I came for a business trip. My stay was relaxing. Stop asking me to write more.
5 out of 5
by A verified traveler

Posted Apr 28, 2016
Even though we got in late and checked out early, it would have been great hotel for a longer stay.
4 out of 5
by A verified traveler

Posted Apr 25, 2016 on Orbitz
Great location, easy to walk to downtown or campus. Staff was excellent we asked to be moved because there was a loud child n the too next to us and the staff was quick to offer us a new room with no problems. Would definitely stay there again.
5 out of 5
by glenn from NYC

visiting your child at UT?

Posted Apr 19, 2016 on Hotels
I visit my daughter often at the University of Tennessee and when available I always stay at this hotel. Beyond question the best location, services, rooms and rates of all that I have tried