Expectations not met
Posted Sep 5, 2016
The lady @ check-in pleasant. Bed needed a step ladder to get into and mattress hard, rough night. Beware of breakfast buffet, not free and sign that states so placed where you won't notice. Don't use cash, change is apparently an issue and don't try to take breakfast to your room to eat as you will be accosted by the breakfast police. Coffee in lobby free if there is any and creamer will not be refilled. Not much southern hospitality going on in this place. And also the place is 70% filled with UT students due to some dormitory issues. Elevator slooowwww. Don't be in a rush here. I may be slightly jaded since I had recently returned from a few days in New Orleans where everybody seemed happy to see you. However with that said the place was clean and location was good.