Loved our whole experience!!!
Posted Jan 17, 2017
We booked with Expedia and they managed to really make a mess of it! Tim at the front desk took what could have been a bad experience and turned it completely around, got us into a room quickly, provided us with a coupon for breakfast, and saved the day for us! The rest of the staff was also very nice. We loved the room with the jetted tub, it was well equipped with everything you would need, coffee, mini-frig, and plenty of towels!
We will definitely being visiting again!
Comment from Hotel Management
Jan 23, 2017 by Amy H., Hotel Management
Thank you for taking the time to review our hotel. I have passed your kind words to Tim and the rest of the staff. We are delighted you enjoyed your stay and could make a difficult situation better. We cannot wait to welcome you back next time you are in Knoxville.